Hotel a Encamp, Andorra

Excelente servicio, desde el trato de personal, la limpieza y cambio de toallas todos los días, la comida fantástica con botella de vino incluida. La ubicación mejor imposible para los que vamos a esquiar. Justo en la puerta pasa el autobús que te lleva al Funicamp. Aparcamiento incluido . Lo único que se podría mejorar son las almohadas que son muy muy duras. Altamente recomendable. Y sin duda repetiré.

personale di ristorazione e di accoglienza molto affascinante, buffet e colazione corretta senza più Parcheggio attenzione prenotare in anticipo perché non c'è abbastanza spazio per tutti molto attento alle mani.. Le attrezzature sono ben vestite ma un po 'vetete anche piscina riscaldata a 30°C e jaccusi a 35,5°C perfetto per rilassarsi solo un odore di mossia .. Sauna perfetta sala sportiva corsi di fitness la sera perfetta Anche la sala perfetta piccolo bemol ci è un solo terrazzo in questo hotel è top perché in tetto è bella vista ma il suo accesso è vietato dopo le 20:00 (non si può capire per evitare i rischi di caduta o altri soprattutto che l'hotel contiene 10 piani) dammi se si vuole mettersi a fumare una sigaretta o un sigareto Le camere sono troppo calde per il mio goccio, piacerà ai frillosi I bagni sono puliti, ma le attrezzature sono vestate Le camere sono molto grandi terreni sono vetusti vedendo degradati le porte delle camere sono insonorizzate i corridoi sono puliti pulito moquette è moderno gli ascensori sono funzionali e puliti un accesso piede in facciata posteriore al centro della città è un più

Comfortable spa hotel. Private garage parking under the hotel for a fee. Concierge can park your vehicle for you. We have stayed at this hotel a few times over the years and love it. Great rooms with toiletries including toothbrush kit, shaving kit etc. Lovely shower gel and lotions also. Comfortable beds. Friendly and helpful staff. Lots of shops, bars and restaurants located directly outside the hotel. Large buffet breakfast. Recommended.

The hotel is in a perfect location in Andorra and the staff was very friendly and helpful. They also have a private parking garage which we needed for our rental car so that is a plus. Our room was spacious and comfortable, however, the hotel is outdated with things like decor and electrical outlets in the rooms (i.e. there aren't too many and none with USB ports). We didn't have a view at all and our room faced an office building so we had to keep the curtains closed, so my tip for another guest would be to ask for a room that faces the same street that the hotel entrance faces. The bathroom was clean and the water got sufficiently hot so that was really nice. I would say that the sleep quality in the hotel was good because it wasn't right on the main shopping street with all the street noise.

Passato un paio di giorni solo, camminando a fine agosto, all'inizio di settembre. L'appartamento è molto bello, e accogliente. Il coppia che era alla reception erano molto amichevole e utile. Solo un paio di minus: ho avuto un appartamento di fronte alla strada principale e è rumoroso anche tardi sera con le auto che guidano, soprattutto se ti piace dormire con le finestre aperte per ottenere aria fresca sulle montagne. Il secondo è che la doccia ha un po' di melanzane, forse perché non è stata usata molto in estate e il asciugacapelli è così vecchio! Se avete i capelli lunghi e dovete asciugarli, portate i vostri! In generale, direi che era buono. La posizione è bello, vicino a tutto a piedi.

Wow this hotel exceeded our expectations! We booked for a skiing holiday and weren’t disappointed. The hotel is lovely and clean, we really appreciated use of the spa after a hard day’s skiing. However we would have preferred the jacuzzi being hotter - the water was lukewarm which meant we got cold quite quickly and couldn’t sit in there for long. The food was phenomenal - such an extensive range including the biggest salad bar I’ve ever seen in a hotel! Super healthy options and they catered well for gluten-free diners. The fresh honeycomb was a highlight! We rented skis, boots, helmets directly from the hotel which was great as we could store it there each day in their locker room. The Irish pub was fun and the decor was super cool. The staff were lovely and really helpful. Thank you especially to Emilio (who was really lovely sorting us with our ski rental) and Micaela who answered all our many emails!! The shuttle bus to and from the cable car was super useful. NB it’s €10 for an hour in the spa but if you book a superior room the spa price is included. You have to wear a swim cap and flip flops.

We had a weeks skiing in the second week of Jan 2023. The hotel staff were very welcoming and the rooms were clean and spacious vs what we had experienced in other ski resorts. The restaurant food selection is buffet style breakfast and evening meal and the food was amazing, with variety to satisfy everyone's needs, from cold food to hot and salads to roasts. Overall excellent holiday, topped off with some good live entertainment in the bar on an evening. :)

Never ever again stay in EXE Prisma hotel If you expect to receive a 4-start service in this hotel, can forget about it. Firstly, they informed they have a parking lot in the hotel, but after arrived they just say sorry, the parking is full. So, we had to find the space somewhere else. Not to mention, parking + location was the main pros in my decision to book the hotel. Secondly, 4star hotel should provide slippers and soap in the room, but those were missing. Soap finally received after our inquiry. Thirdly, if you expect to have toilet brush, please don’t. Your poops will remain in the toilet bowl, till the next room service. Some other minor fails – used out furniture in the room, missing flooring elements, broken fan just in the middle of the drying kids hair, tried to charge us with 4 breakfast each time including my 2 years old, and 4 years old kids, bringing dirty towels. Have to emphasize on dirty towels – better check for the spots every time when you about to use so called fresh towel. The last, but not least, we checked-out 1 day prior, but never received the refund for the last night. They offered the promo for our next stay, which will never happen. I will not get broke due to 150 EUR, hope the hotel will use my money wisely to improve their personnel clients-orientation and level of service.

Ottimo hotel in zona centralissima per un week end di piacere.. parcheggio incluso con accesso diretto dalla rambla centrale.. personale molto cortese e colazione buona ed abbondante.. struttura moderna e stanze di ampie dimensioni.. sicuramente ci tornerò

Abbiamo trascorso un paio di giorni molto buoni , l'hotel vicino al centro , letto molto comodo , in generale abbastanza buono