THE BROCK NIAGARA FALLS FALLSVIEW, TAPESTRY BY HILTON

"We enjoyed our stay. Staff was very friendly and helpful. Room was clean and view was beautiful. We will stay here again. Family enjoyed the facilities and activities at the hotel."

Americana Waterpark Resort & Spa

"Such an amazing spot to take the kids for some time away from home, not too far from Clifton hill either. Our family had a blast and the staff were AMAZING!"

DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

"I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation. During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue: First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction. Second Instance: The "solution" provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night. Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning. The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he "cannot help with anything" and "cannot do anything" to fix their own property's failure. Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself. Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management. Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online. I expect a swift response confirming that my refund is being processed. Sincerely, Rahul Tomer 416-834-4888"

Comfort Inn Fallsview

"Molto buono"

Ellis House Bed & Breakfast

Falls Lodge by the Falls (Formerly Knights Inn)

"Molto soddisfatto, la prossima volta tornerò"

Ramada Plaza by Wyndham Niagara Falls

"Molto buono"

The Glengate Hotel & Suites

"Amo questo posto! Amo tutto il personale, la stanza, balcone, colazione, wifi e parcheggio gratuito. Sono stato li' tante volte che penso che sia la mia casa lontano da casa."

Courtyard Niagara Falls

"La posizione saggio era buona. Più vicino ai piatti. 5-10min camminare ai giochi di carnivale e 5 minuti extra per raggiungere le cadute del Niagara. La stanza era buona, rigenerata. Ac era un po' caldo."

Wyndham Grand Fallsview Hotel

"Ho avuto una grande esperienza in questo hotel. Il personale era incredibilmente amichevole e mi ha fatto sentire benvenuto dal momento che sono arrivato. La posizione è perfetta solo un breve passo verso le cadute, che ha reso la vista super conveniente. Per il prezzo, il valore è eccellente. Lo consiglierei assolutamente a chiunque visiti la zona!"

Holiday Inn NIAGARA FALLS - BY THE FALLS by IHG

"L'hotel è in una posizione molto grande, un po' lontano da Clifton Hill ma vicino alle cadute/casino, e la stanza stessa era pulita e spaziosa per noi. Non c'erano molte opzioni per il colazione, ma molto meglio di molti altri che ho mai fatto prima. Il personale era amichevole. Molto consigliato!!"

Days Inn by Wyndham Niagara Falls Near the Falls

"La signora ci ha assegnato una stanza già occupata da altri ospiti."