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5 stelle

Hilton Dusseldorf
4.2/562 Recensioni

Hilton Dusseldorf

Dusseldorf|1.02km dal Synagoge
First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!
Living Hotel de Medici
4.1/5105 Recensioni

Living Hotel de Medici

Dusseldorf|1.76km dal Synagoge
A somehow strange experience, as so ambivalent. Pros: Very beautiful building, castle-like with high ceilings. Rooms are beautiful and well equipped, including the bathroom (shower is great). Perfect location, at the edge of the famous Altstadt (old town) and very close to the river Rhein. Cons: They have clearly issues with the service personnel. We arrived very late, shortly before midnight. I wanted to call the hotel to give them a heads up, in order to avoid them giving the room away. I had to call 3 times (at around 10 pm), and to wait like 10 minutes in the line, until someone finally attended the phone. Next morning, same experience with the room service. No one cleaned the room, despite us putting the ”please clean” sign at the door knob between 10 am and 1 pm. I had to ask the reception around 4 pm to please get the room serviced. The most annoying thing were the curtains. You have the fine transparent white curtain, and the heavy black-out curtain. The latter is so short, that it only covers half the window. In the moment the sun rises, it is as bright as day in the room (I am talking about room 223, in case the management is reading this). You either have an eye mask, or you are done with sleeping. Finally an advice: Despite the location, the hotel is very quiet. However, if you are in a room facing the road (most rooms don't), you will get your dose of old town-party noise, at least at the weekend.

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Viaggio di lavoro

Leonardo Boutique Hotel Duesseldorf
3.9/575 Recensioni

Leonardo Boutique Hotel Duesseldorf

Dusseldorf|2.52km dal Synagoge
The bed was comfortable and the breakfast was adequate. The staff were polite and accommodating as we did arrive earlier and managed to get a room and we were also very kindly and free of charge granted a later check out. The location is certainly central and there is easy access to public transport. However, this is not a boutique hotel, at least in the rooms themselves. While the communal areas looked nicely decorated and stylish, our room did not in the slightest meet the same standard. We stayed in room 336 and allow me to itemise a few maintenance items that need attending to: reading light not working as was damaged; side lamp only had the one bulb, tiles in bathroom about to come loose and clearly a lovely water stain by the air con vent. None of these impeded a comfortable sleep or an adequate stay, however they did make the room look tired and not worth its value. Ah and when got a call to the room we were unable to take said call as the phone cord came loose. We attempted to put it back but still the phone would not work. We were prepared for the room being small and it certainly was small and did the job, Lastly, If parking on site do be prepared for tight corners and bends. Anything larger than a Mini does require some manoeuvring and care, you may well come out of the parking with scratches on your side, as you will notice by the many scratches left by previous drivers on the walls.

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Colazione

Mercure Hotel Duesseldorf Zentrum
3.9/532 Recensioni

Mercure Hotel Duesseldorf Zentrum

Dusseldorf|0.28km dal Synagoge
We recently concluded a stay at Mercure Zentrum Düsseldorf from December 30, 2023, to January 1, 2024. The hotel's advantageous location, just a 10-minute taxi ride from the shopping streets and the same time from a very nice wildprk, is it's best feature. Upon arrival, check-in was efficient, the staff was friendly, and the room, in line with Mercure standards, offered satisfactory amenities including coffee and tea. The hotel provides a convenient parking facility under the premises for 20 euros per night, which we chose over the free alternative across the street, considering the New Year's fireworks. However, our overall experience was marred by significant noise disturbances during the night, contrary to the promised ”soundproof rooms” highlighted on Accor's website. This was particularly disappointing and led us to question the effectiveness of the hotel's sound insulation. In an attempt to address the inconvenience, the compensation provided (refund for one night of parking (20 euros)) seems inadequate, especially considering the total cost of the weekend stay amounted to just under 400 euros. On a positive note, the breakfast offerings were commendable, featuring a diverse selection of items ranging from bacon, meatballs, and scrambled eggs to yogurts, muesli, cornflakes, cheeses, and deli meats. However, the coffee from the machine left much to be desired, as it exhibited an unpalatable sourness, potentially stemming from an issue with the milk. Fortunately, this could be easily rectified with instant coffee. Adding to the drawbacks, the bathroom facilities were notably in need of renovation. Mold was pervasive in various corners of the silicone, and some areas lacked proper sealing, detracting from the overall cleanliness and comfort of the accommodations. While we departed contently with the perspective that ”it could have been worse,” the combination of noise disturbances and subpar bathroom conditions leaves us hesitant to choose Mercure Zentrum Düsseldorf for a second stay until improvements are made.
Hotel Indigo Dusseldorf - Victoriaplatz
4.3/552 Recensioni

Hotel Indigo Dusseldorf - Victoriaplatz

Dusseldorf|0.57km dal Synagoge

Ultima prenotazione 20 ora/e fa

I double checked that I had the name of this hotel right before writing this, after I viewed some of the other reviews. For a one night stay on a business trip, this was a great choice. Reception staff were totally friendly and helpful, and it gave the impression of being a small family run hotel rather than being part of a big chain. My room faced the front, with a small balcony, and it was a good size, spotlessly clean, with good quality linen and towels, a pod coffee machine, complementary water, a fridge, safe, ironing board, and a nice packet of biscuits. A huge TV, two armchairs, dressing gowns also. Due to Covid, the restaurant was closed except for breakfast, which was a shame, and I would have thought that it could be open by now. The small bar was open until 11 pm and it provided a nice very quiet place to relax after work. I had an enquiry about how to get to a particular location in Dusseldorf the following day, and the receptionist gave me a map she had made, with full routing, bus numbers etc. Very helpful and appreciated. How some reviewers could criticize the breakfast is beyond me. There was a great continental buffet, and table service for the hot course and coffee. I just ordered eggs and bacon, and it arrived a few minutes later, nicely served, and piping hot. What more could I ask for ? Other reviewers were critical of the price, saying they had paid over € 500 for a room. I would certainly not have rated this as a € 500+ per night hotel, but by booking just a little in advance, I paid nothing even close to that. But for hotel with good travel links (300 m from U-Bahn station and buses / trams to Dusseldorf Hbf just 100 m away) this was a very good choice, and I would happily stay there again

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Leggi le recensioni degli ospiti sugli hotel di Dusseldorf

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NH Dusseldorf City Nord
4.2/550 Recensioni
This is a nice, modern hotel, located on a busy street, but no noise hindrance in the room. It was very clean and roomy. It had a parking garage with lots of parking spaces, but unfortunately not a working electric charging station. As we came from The Netherlands and had travelled alot of kilometres, we defenitely had to charge the car. Unfortunately there were no charging stations in the neigbourhood, we charged in a parking garage in the city centre. Breakfast was very extensive and delicious! The only negative thing was that the hotel employee checking if guests had paid for breakfast was falsely accusing us for not having paid! This was not adding to a positive experience at the hotel. But overall a good hotel, except for the 2 negatives.
Hotel Indigo Dusseldorf - Victoriaplatz
4.3/552 Recensioni
I double checked that I had the name of this hotel right before writing this, after I viewed some of the other reviews. For a one night stay on a business trip, this was a great choice. Reception staff were totally friendly and helpful, and it gave the impression of being a small family run hotel rather than being part of a big chain. My room faced the front, with a small balcony, and it was a good size, spotlessly clean, with good quality linen and towels, a pod coffee machine, complementary water, a fridge, safe, ironing board, and a nice packet of biscuits. A huge TV, two armchairs, dressing gowns also. Due to Covid, the restaurant was closed except for breakfast, which was a shame, and I would have thought that it could be open by now. The small bar was open until 11 pm and it provided a nice very quiet place to relax after work. I had an enquiry about how to get to a particular location in Dusseldorf the following day, and the receptionist gave me a map she had made, with full routing, bus numbers etc. Very helpful and appreciated. How some reviewers could criticize the breakfast is beyond me. There was a great continental buffet, and table service for the hot course and coffee. I just ordered eggs and bacon, and it arrived a few minutes later, nicely served, and piping hot. What more could I ask for ? Other reviewers were critical of the price, saying they had paid over € 500 for a room. I would certainly not have rated this as a € 500+ per night hotel, but by booking just a little in advance, I paid nothing even close to that. But for hotel with good travel links (300 m from U-Bahn station and buses / trams to Dusseldorf Hbf just 100 m away) this was a very good choice, and I would happily stay there again
Holiday Inn Dusseldorf City Toulouser All.
4.3/549 Recensioni
Hotel commerciale centrale (vicino alla città) con buon collegamento con il traffico e personale molto amichevole. Raccomando una stanza sul retro dell'hotel, poiché la parte anteriore è orientata verso la linea ferroviaria e gli ospiti sensibili potrebbero sentire i treni. La stanza era pulita e ben attrezzata. Mi piace sempre avere acqua e bevande calde gratuite (per il cuoco d'acqua pretendeto). E' anche positivo menzionare la piastra di laminatoio con ferro di laminatoio nella stanza, che ritengo sia molto importante per i viaggiatori di business. La colazione era molto buona (diversa. varietà di taglio, formaggio, S*****e, salmone, tostapane, uova cucinate, bacon, buona selezione di pane).
The Wellem Dusseldorf, Part of Hyatt
4.4/565 Recensioni
Molto bel hotel nel centro di Dusseldorf. Il personale è molto amichevole e le camere erano grandi e pulite. Ci siamo viaggiati con il nostro 3 anni e c'era molta spazio per giocare. Abbiamo avuto colazione all'hotel, che è stato il solito buffet di colazione a stile europeo con cibo disgustoso L'hotel ha dedicato parcheggio interno, che è molto utile in una città così occupata. Questo è uno dei più carini hotel che abbia soggiornato e mi fermerò in futuro. In termini di attività locali, è stato facile raggiungere il fronte d'acqua, il centro storico, gli negozi e il parco dall'hotel. Abbiamo anche potuto visitare facilmente tutti i mercati di Natale a piedi dall'hotel.
Hotel National Dusseldorf (Superior)
4.3/511 Recensioni
Che grande ricevimento questo hotel. grande ricevimento, tutto chiaramente spiegato, parcheggio fisso con nome in garage dove si deve pagare separatamente ma notevolmente più economico di strada, camera, dietro, spazio, pulito, luce, ufficio con sedia, frigorifero riempito, caffè e tee con tazze, cassaforte grande con cassaforte, tavolo, ferro da stiro, forno, buon bagno con molto buon aspirapolvere che si tratta di luce, doccia piena, buona mettere, Tavolo con due sedie splendide, balcone, tutto super pulito, ogni giorno il pavimento, laminato di plastica, lavato. la colazione non abbiamo mai avuto così ampia. molto grande scelta di pane, pane, 10 tipi di carne, 9 tipi di formaggio, molti succo di frutta, un grande buffet di frutta, tutte le possibili bolle di pastei e formaggi lubrificanti, salmone, salate, e accessori, 12 tipi di gioielli, in gran parte autoprodotti, ogni giorno in cambio, personale amichevole e proprietari che non sono troppo difficolta' e che sono presenti dal mattino al sera. un hotel per andare non solo quando si desidera essere a Dusseldorf, ma anche per esplorare l'ambiente. anche le biciclette potevano essere sicuramente posizionate in una garage speciale chiuso. un hotel per - È più frequente.
25Hours Hotel Duesseldorf Das Tour
4.2/576 Recensioni
So often hotels that place a premium on look and feel tip the balance so far toward style that they lose sight of what's practical, what a traveler really needs. This was my first trip to Düsseldorf, a business-oriented city, and one that is open, progressive, and forward-thinking. That said, the 25hours Das Tour represents it beautifully. The style is spare, yet layered in charm. It's a fabricated narrative about a bohemian artist's adventure in Paris which you can follow or not, but it's done with thoughtfulness and attention to detail. What's most important is that this stylish hotel isn't intent on telling you how special IT is, but how special YOU are. The front desk is tremendous, exceptionally good at management, and extremely cordial. They work tirelessly, and though I don't remember all of their names, I recall Nils, because I could swear he worked both night and day shifts, yet his energy appeared endless. This doesn't happen when the people employed by a hotel aren't proud and happy to be there. My thanks also go to Annkatrin Mülln, whom I met when I was leaving, and who was kind enough to give me a tour of hotel scenes and services I didn't have a chance to try during my stay, and Thomas Pichler, both from the sales and management offices (he narrates the very worthwhile Youtube videos for the hotel). Again, they reflect the grace and positivity of the city incredibly well! I won't go on about the breakfast other than to say that German associates of mine in the area make a special trip there before work when they can. It's exemplary. I'm not a breakfast person, but I long for it a week later. It's a buffet, extremely varied and of the highest quality I've had anywhere in the Western world. I could go on about the views and the amenities as well, but those are worth discovering for oneself. Suffice it to say that this is a hotel very much of its place, and at the same time one that makes visitors feel entirely at home. Couldn't have asked for very much more (better light in the bathroom for shaving?), and hope to return soon.

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