Recensioni su The Riverside Hotel

Perfectly located by the sea, stadium and Umgeni river. The staff is accommodating and friendly. The room with a view is spacious and clean.

Close to ciry center

The WiFi was absolutely amazing especially cause I work from home full time. The breakfast was amazing as were the staff and the entire hotel. Definitely returning!

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The pillows and sheets were fluffier 😊 it was warm and very The room was clean 😊 the cleaning staff was friendly and always of assistance 😊 buffet breakfast was sooo delicious and appetizing and the swimming pool area was beautiful... I really enjoyed .

A lovely experience - from the time we arrived - professional and friendly staff. Checked-in within 5 minutes. A lovely Ocean Facing Room. Room is spacious and a huge King Size bed, very comfortable. A lovely Dinner at the Riverside Grill - food cooked and presented beautifully - very tasteful.

Excellent service and stay, we booked a deluxe room and was very spacious, the breakfast was very good. Good location, ample open parking . We had to leave a day earlier than expected and requested a refund this was done with no hassles at all, very professional.

Pleasant stay, just suggestion to upgrade the gym. Apart from that the food the people the room all was in order. Managed to have time in the hotel to relax and unwind.

Home Away from Home! The welcome from the staff, and hospitality is the best. Especially must mention of the Reservation Manager Vanella, Julia front desk manager, Front Desk check in reception Dolly and the very friendliest, helpful Porter.

I have stayed several times at your location, this is the first review I have submitted. I find 100% of your staff friendly and helpful. In particular I would like to compliment the restaurant staff. They are attentive and anyone will jump in to help, whether they are your waiter/waitress, it does not matter. I believe it stems from the guidance of your manager for that department, always a friendly greeting, a smile and nothing is an imposition. I arrived before the restaurant was technically open both mornings, I was seated, provided with a coffee, all of this was done with a smile and joke. This positive attitude is obvious throughout the day. You are never given the impression you are putting someone out, just that you are welcome. Well done to the staff and his leadership. Regards M-J Stiles

This has gone downhill fast. Rats in the air conditioner then bit through the plug point wiring. They only say sorry then they have a person that can not sing on a veranda that keeps all the residents awake. A total mess. They rather reimburse me the accommodation as this is not.

Please avoid this hotel at all cost, especially when travelling with children. On a sports tour with my son at the moment, and with the level of noise from rooms qbove me and the screaming/shouting/fighting going on down stairs at the restaurant, it is impossible to get any rest! Not to mentio trying to sleep. So disappointed.

The noise in the restaurant is unbearable both the background music and the staff shouting across the room. I was there for a meeting it was not peaceful at al.......I did not enjoy the service they also give to walk-in customers who come in for their breakfast buffet or lunch they just do not pay much attention to you

Rooms, ok - but showing signs of wear and tear. The inclusion of a "gym/workout room" is downright misleading - most of the equipment does not work and belongs in a skip. The heaviest weights on the rack at 12.5kg. It's a total mess and they really need to sort it out and stop advertising it in the meantime.