SLS Dubai Hotel & Residences

Recensioni su SLS Dubai Hotel & Residences

SLS Dubai Hotel & Residences

Marasi Dr - Business Bay, Dubai, Emirate of Dubai, 125624, United Arab EmiratesDettagli hotel
SLS Dubai Hotel & Residences
SLS Dubai Hotel & ResidencesSLS Dubai Hotel & ResidencesSLS Dubai Hotel & Residences
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.9/10
Molto buono
208 recensione
Recensioni verificate
Ubicazione8.9
Strutture e servizi8.8
Servizio8.6
Pulizia9.2
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Tutte le recensioni(208)
Recensioni positive(198)
Recensioni con foto/video(58)
Ottimo servizio(42)
Vista meravigliosa(35)
Posizione ideale(18)
Piscina meravigliosa(16)
Ottima colazione(10)
Con piscina a sfioro(9)
Ottimo design(8)
Ambiente di classe(7)
Recensioni negative(10)
Alfiero
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: set 2022
Lavoro
5 recensione
7.0/10
Pubblicata: 1 nov 2022
Struttura iconica , molto ben frequentata, esperienza da fifare
Risposta dalla struttura: Dear guest, Thank you very much for your feedback. Great to know that you enjoyed your experience. We will be happy to see you back!Best wishes for the New 2023 Year,Spencer WadamaGeneral Manager
czworonas
Camera Speciale (2 letti, con balcone)
Soggiorno: ott 2022
Lavoro
3 recensione
9.5/10
Fantastico
Pubblicata: 15 nov 2022
Il posto dove tornare! È stata la nostra terza volta qui e sicuramente non l'ultima. SLS ha i migliori locali, il miglior personale, le migliori viste e la migliore piscina.
Testo originaleTraduci con Google
6/9
Risposta dalla struttura: Caro ospite, Grazie mille per la tua bella recensione. È bello sapere che ti è piaciuta la tua esperienza. Saremo felici di rivederti! I migliori auguri per il nuovo anno 2023, Spencer Wadama Direttore Generale
Josie Ahmad
Camera Speciale (letto matrimoniale, con balcone)
Soggiorno: apr 2025
Coppia
5 recensione
9.0/10
Ottimo
Pubblicata: 29 mag 2025
We loved our stay at the SLS. They surprised us on 2 separate occasions with a dessert as we were there for our honeymoon. The rooftop view & pool was stunning. The hotel is super close to Dubai Mall. About a 20-30 min drive away from the beach. Super easy to get a Taxi. The breakfast every morning was great. Staff was super friendly. My only complaint would be, they wanted to charge us for ice which I have never had a hotel do before. Other than that, wonderful stay.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,SLS Hotel Dubai Management Team
Moseb
Firma Duo con Vista Burj
Soggiorno: apr 2025
Viaggio con amici
6 recensione
10.0/10
Eccezionale
Pubblicata: 24 mag 2025
SLS dubai is always my first choice whenever I visit dubai. Specially room 566 burj Khalifa view. The swimming pool on the top is amazing atmosphere
Traduci
Risposta dalla struttura: Dear Mr. Moseb,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,SLS Hotel Dubai Management Team
Nicnic love travel
Camera Speciale (letto matrimoniale, con balcone)
Soggiorno: mar 2025
Lavoro
12 recensione
7.0/10
Pubblicata: 17 apr 2025
I was upgraded due to the ongoing construction next to the hotel. 1) As for hotels in Dubai, the room itself is of a fairly standard level. 2)The front desk staff and the cleaning lady were friendly and helpful. However, the phone receptionist, as well as the reception and security personnel at the 75th-floor infinity pool, were unprofessional and did not meet the standards of a 5-star hotel. 3) i felt very disappointed with the hair dryers (as shown in the photos). 4) Housekeeping services - waiting time:15-20mins basic. 5) The infinity pool is quite small, and I would suggest reconsidering the layout of the seating area. 6) Breakfast, it was a basic buffet with limited options and nothing particularly noteworthy.
Traduci
Risposta dalla struttura: 親愛的客人,感謝您抽出寶貴時間向我們提供有關您在我們這裏的體驗的反饋。提供最高水平的服務是我們的首要任務,對於未能滿足您的期望,我們深表歉意。您的反饋對我們很重要,我們很遺憾得知這次體驗未能達到您的預期。我們會認真對待您的意見,並將調查您提出的問題.我們也很樂意收到進一步的反饋,以便為您下次訪問提供最好的服務.我希望在您下次訪問時與您保持聯繫,我們將確保您的體驗將是難忘 美好的。真摯的祝願,杜拜SLS 酒店管理團隊
TTIKK
Camera Deluxe Cielo (letto matrimoniale, con vista sulla città)
Soggiorno: nov 2024
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 13 dic 2024
We had a wonderful stay at this hotel and will definitely come back again when we visit Dubai. We would like to send our appreciation to The gentleman called Firuz who works at the door entrance and assisted us with our luggage. Firuz is a super star at this property. He is super friendly and attentive. His exceptional service and hospitality really makes a difference. Thank you. The view of our room Sky Premium King Room with Balcony is spectacular. The infinity pool is a must go.
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您抽出寶貴時間給我們留下 好評!我們很高興得知您在 SLS 酒店杜拜入住期間獲得了美好的體驗。您的反饋對我們來説至關重要,我們致力於提供卓越的服務,確保每位客人擁有難忘的住宿體驗。如果我們可以做些什麼來讓您下次住宿更加愉快,請隨時告訴我們.我們衷心感謝您的支持,並希望很快再次見到您!誠摯的問候,SLS 酒店杜拜, 客房管理團隊
Utente ospite
Camera Speciale (letto matrimoniale, con balcone)
Soggiorno: apr 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 12 mag 2025
בשמחה! הנה הגרסה המתוקנת באנגלית, עם ציון שזה not your first time in Dubai: ⸻ Rating: ⭐⭐⭐⭐⭐ Title: Outstanding Stay at SLS Dubai – Great for Families and Couples! This wasn’t our first time in Dubai, but it was definitely one of the most memorable thanks to our stay at SLS Dubai! Elizabeth and Lea at the reception gave us a warm welcome, were incredibly kind and professional, and even upgraded our room – a gesture that really elevated our experience. The hotel is stunning – clean, luxurious, and beautifully designed, with amazing views, top-notch service, and a calm, relaxing atmosphere. Our kids enjoyed the pool and amenities, and we loved the peace and comfort. The location is very convenient, close to major attractions, and the food was fresh, delicious, and diverse. Highly recommended – we will definitely return! – Eliav Amram ⸻ ! ⸻ אם תשתף את זה באתר, תוכל גם להעלות תמונה מהמלון – זה תמיד מוסיף להשפעה של הביקורת. ⸻ אם תשתף את זה באתר, תוכל גם להעלות תמונה מהמלון – זה תמיד מוסיף להשפעה של הביקורת.
Traduci
Risposta dalla struttura: Dear Eliav,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,SLS Hotel Dubai Management Team
Mai Aziz
Camera Speciale (letto matrimoniale, con balcone)
Soggiorno: mar 2025
Viaggio con amici
2 recensione
10.0/10
Eccezionale
Pubblicata: 2 mag 2025
I must say, everything went smoothly and exceeded my expectations! The hotel manager Lura was incredibly humble and responsive❤️❤️❤️,accommodating all types of requests with a smile. It was evident that the staff worked well together to enhance the guest experience. One standout moment was when the front desk was busy with check-ins. To expedite the process, they opened the bar area for check-ins, which saved us a lot of time. This thoughtful approach truly showcased their commitment to excellent service. Overall, I highly recommend this hotel for anyone looking for a pleasant stay. I will definitely return!
Traduci
Risposta dalla struttura: Dear Mrs May,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,SLS Hotel Dubai Management Team
may ida
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: feb 2025
Famiglia
6 recensione
10.0/10
Eccezionale
Pubblicata: 22 mar 2025
I recently stayed at this hotel and had a fantastic experience. The food was excellent, with a great variety of delicious options. The view of the Burj Khalifa was stunning, especially at night. The hotel itself is new and very clean, with modern amenities and a fresh atmosphere. The staff were friendly and attentive, making the stay even more enjoyable. Overall, I highly recommend this hotel for anyone looking for comfort, great service, and a prime location.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,SLS Hotel Dubai Management Team
BMA91
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: feb 2025
Coppia
2 recensione
7.5/10
Pubblicata: 16 mar 2025
Overall good value for money. Some delays for check in that could have been better managed with more staff.
Traduci
Risposta dalla struttura: 親愛的客人,感謝您抽出寶貴時間向我們提供有關您在我們這裏的體驗的反饋。提供最高水平的服務是我們的首要任務,對於未能滿足您的期望,我們深表歉意。您的反饋對我們很重要,我們很遺憾得知這次體驗未能達到您的預期。我們會認真對待您的意見,並將調查您提出的問題,特別是關於入住緩慢的問題。我們也很樂意收到進一步的反饋,以便為您下次訪問提供最好的服務.我希望在您下次訪問時與您保持聯繫,我們將確保您的體驗將是難忘 美好的。真摯的祝願,杜拜SLS 酒店管理團隊
Utente ospite
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: feb 2025
Viaggio con amici
1 recensione
6.5/10
Pubblicata: 10 mar 2025
We had a problem with the hot and cold water at the shower We complaind many times and it never fixed
Traduci
Risposta dalla struttura: 親愛的客人,感謝您抽出寶貴時間向我們提供有關您在我們這裏的體驗的反饋。提供最高水平的服務是我們的首要任務,對於未能滿足您的期望,我們深表歉意。您的反饋對我們很重要,我們很遺憾得知這次體驗未能達到您的預期。我們會認真對待您的意見,並將調查您提出的問題,特別是關於冷熱水的問題。我們也很樂意收到進一步的反饋,以便為您下次訪問提供最好的服務.我希望在您下次訪問時與您保持聯繫,我們將確保您的體驗將是難忘 美好的。真摯的祝願,杜拜SLS 酒店管理團隊
Hamad
Camera Speciale (letto matrimoniale, con balcone)
Soggiorno: apr 2025
Famiglia
77 recensione
9.5/10
Fantastico
Pubblicata: 25 mag 2025
Nice location Good room Nice view Gjo dyu dhj dgii stii dhii dhi it r
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您抽出寶貴時間給我們留下 好評!我們很高興得知您在 SLS 酒店杜拜入住期間獲得了美好的體驗。您的反饋對我們來説至關重要,我們致力於提供卓越的服務,確保每位客人擁有難忘的住宿體驗。如果我們可以做些什麼來讓您下次住宿更加愉快,請隨時告訴我們.我們衷心感謝您的支持,並希望很快再次見到您!誠摯的問候,SLS 酒店杜拜, 客房管理團隊
rcrdm
Camera King Signature con Vista Burj Khalifa
Soggiorno: lug 2024
Solo
64 recensione
10.0/10
Eccezionale
Pubblicata: 22 set 2024
Amazing service, amazing amenities! Definitely book again
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,Spencer WadamaGeneral Manager
Utente ospite
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: nov 2024
Solo
1 recensione
9.5/10
Fantastico
Pubblicata: 5 dic 2024
Amazing staff and management,, regards for mohamed hamdi in the front desk and Ahmad from Morocco in concierge
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. We look forward to welcoming you back again soon.Best wishes,Spencer WadamaGeneral Manager
RJ.xo
Camera Speciale (letto a due piazze, con balcone)
Soggiorno: set 2024
Coppia
1 recensione
7.5/10
Pubblicata: 19 ott 2024
Ac was hot
Traduci
Risposta dalla struttura: 親愛的客人,感謝您抽出寶貴時間向我們提供有關您在我們這裏的體驗的反饋。提供最高水平的服務是我們的首要任務,對於未能滿足您的期望,我們深表歉意。您的反饋對我們很重要,我們很遺憾得知這次體驗未能達到您的預期。我們也很樂意收到進一步的反饋,以便為您下次訪問提供最好的服務.我希望在您下次訪問時與您保持聯繫,我們將確保您的體驗將是難忘 美好的。真摯的祝願,杜拜SLS 酒店管理團隊