Sheraton Shantou Hotel

Recensioni su Sheraton Shantou Hotel

Sheraton Shantou Hotel

Block 11, Logan Century Mansion (Shantoushi Changpinglu 11 Jiequ Longguang Shiji Dasha), Longhu District, Shantou, Guangdong, 515011, ChinaDettagli hotel
Sheraton Shantou Hotel
Sheraton Shantou HotelSheraton Shantou HotelSheraton Shantou Hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.8/5
Eccellente
4496 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(4496)
Recensioni positive(4437)
Recensioni con foto/video(989)
Ottima colazione(345)
Reception gentilissima(289)
Magnifica vista sul mare(161)
Posizione centrale(112)
Piscina meravigliosa(66)
Con camere per famiglie(51)
Di lusso(36)
Recensioni negative(59)
varuna
Camera Superior King
Soggiorno: ott 2024
Lavoro
16 recensione
5.0/5
Eccezionale
Pubblicata: 26 nov 2024
Food is delicious, room is clean and spacious, and hotel staff is very friendly and kind with English spoken made my trip and my stay very pleasant and comfortable.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Deluxe per famiglie
Soggiorno: ott 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 14 nov 2024
The hotel staffs are very friendly and helpful. The hotel location is next to the shopping malls and the hotel breakfast has a large spread! I am pleasantly surprised when they ran after me after checkout to apologise again for the small hiccups in the room (the TV controller runs out of battery) and offered a bottle of red wine. It’s these small gestures that counts!
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: ott 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 nov 2024
Stay this hotel many times. Everything is good But the hotel need some update renovation.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for hotels facilities. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
WR1212
Camera Superior King
Soggiorno: ago 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2024
Booked it during the promotion period that can stack with the voucher. Super value for money.
Traduci
Risposta dalla struttura: Dear Guest,Thank you so much for choosing Sheraton Shantou as your home out of home. We are so glad to know you are satisfied with our hotels. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: lug 2024
Lavoro
5 recensione
4.7/5
Fantastico
Pubblicata: 7 set 2024
Very nice hotel with good variety of breakfast. Room is clean and spacious. Location is very strategic too. Malls and shops are within walking distance.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service and facilities. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Maike.laoli
Camera Superior King
Soggiorno: lug 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 ago 2024
Terrific living experiences ! Thanks so much to the executive club Alma & Molly’s excellent services and kind helps ! And look forward to recheck in again very soon
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: ago 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 15 set 2024
Very good service mind at the front desk Some bad smell from the toilet Overall is good
Traduci
Risposta dalla struttura: Dear Guest,Thank you so much for choosing Sheraton Shantou as your home out of home. We are so glad to know you are satisfied with our hotels service. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the bad smell of toilet. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.Warmly welcome for your next experience in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
Nice hotel. Prime location. Very pleasant stay.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Eloaine
Camera Deluxe per famiglie
Soggiorno: giu 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 9 lug 2024
Home away from home. The hygiene level is superband also the service provided! The location itself is very good, walking distance to the mall nearby.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels service and location. Our hotel is uniquely positioned to provide you with the convenience of guests.Looking forward to see you again in Sheraton Shantou Hotel.
Kar Yan Karen
Camera Superior
Soggiorno: feb 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 26 mar 2024
Very good service
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
HYLeon
Camera Superior
Soggiorno: mar 2024
Lavoro
7 recensione
3.7/5
Pubblicata: 11 apr 2024
My only go to Hotel in Shantou. Stayed there for at-least 6 times. Good customers focus service from staff service from bell hop , reception, housekeeping to Sheraton Club’s GROs. Especially Ms Leung , Eleven for their assistance & attention to my family. Suggest that hotel interiors need upgrading & to start upgrading soon to retain long term customers. . Definitely will be back.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: feb 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 26 mar 2024
Very nice hotel and very good staff even can’t speak proper English but still will try to help you and explain you very nice rooms.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotel. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: ago 2023
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 21 set 2023
The stay was for one day only. In general, all was good. Cannot elaborate Hope to stay again in the future
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with out hotels. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Superior King
Soggiorno: dic 2023
Viaggio con amici
9 recensione
5.0/5
Eccezionale
Pubblicata: 18 gen 2024
Shantou Sheraton is located at a very convenient for most of the tourist. Parking is available with many spaces and easily accessible back to our room. I am very impressed with most of their staff - Zoe did a fast and friendly check in upon my arrival and Eleven also did an amazing job during our check out. Most of their staff are well trained and proactive. I will definitely recommend Shamtou Sheraton to anyone coming for a vacation here.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for choosing Sheraton Shantou as you home out of home. We are so glad to know you are satisfied with our hotels service. Your satisfaction will be the best encourage to our colleagues ,we will do better in the future. Looking forward to see you again in Sheraton Shantou Hotel.
Utente ospite
Camera Deluxe per famiglie
Soggiorno: giu 2023
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 13 lug 2023
Great stay, was given a free upgrade to sea view room by Monkey Xu and Zoe Ji on check in and also brother and family given a family room which was very helpful and unexpected. Hotel in a great location, very clean and has all the amenities you need for a good stay in Shantou.
Traduci
Risposta dalla struttura: Dear Guest,Thank you so much for choosing Sheraton Shantou as your home out of home. We are so glad to know you are satisfied with our hotels service, especially from Monkey Xu and Zoe Ji. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Warmly welcome for your next experience in Sheraton Shantou Hotel.