Hotel in zona Vorm Eggeholz, Dresda

Communication with reception workers as a English speaking person not quite good. There is need to have an English speaking reception worker. No shower caps in the shower, little interaction with guests..... Rude reception lady (short one) when spoken to in English- her respone was like - ”i cant undestand what you are saying” in a rude manner. The tall lady and gentleman were very polite and hospitable. when i was finally leaving, just past five minutes after check out time, some worker at the door checking on me yet i was just about to get out, already packed. He told me the same reception lady had sent him. That was rude... Give a guest like 15min to leave as you have the whole afternoon before the room is occupied again. on saying bye to the reception lady she didn't respond. could be racism as i am from Africa i guess. Poor lady receptionist..... I was just a traveller not a resident and nothing to lose from her attitude.... I would not recommend the hotel again knowing she's still there. need for extra training i guess or ouright racism. no dinnner made even for purchase outside booking terms, quite low in that.... not good for traveller with kids due to that..... The room was good though, clean and serene, breakfast excellent, excellent service at breakfast time by staff in the kitchen

Very good experience on that hotel. Very beautiful hotel and nice atmosphere. However, it’s not actually in the city center as it says. That was one of the most negatives. Moreover, the beds are not a really good quality. They were too soft as well as their pillows. Not a satisfying sign for that good quality of services.

La suite Junior era molto bella, spaziosa e molto comoda, ma purtroppo sono una delle sedie a letto ;-) Sarei probabilmente più felice in una stanza standard al cortile. Da un lato, il treno è passato vicino all'edificio e dall'altro non siamo riusciti a scurire completamente la stanza (un cortile non era abbastanza largo). Non abbiamo aperto le tende durante il giorno (un fronte era completamente di vetro dal tetto al suolo e qui il sole stava splendore). Il bagno era spazioso e pulito, ma non è più fino a oggi (bagno con doccia ... ma era abbastanza spazio, quindi non si è toccato il doccia). Il personale era molto amichevole e la colazione classe (regionale, di alta qualità e fresca). Potremmo prenotare l'hotel? Sì, ma poi una stanza standard per la stanza ;-)

My wife and I have just departed the Taschenbergpalais after a stay of 5 nights. We reside in the U.K. and the hotel is one that we have stayed in many times in the past 20 years and so it is one we know well and love. We have to say that the remodelling and redesign is an absolute success. All the work has not been completed yet but throughout our stay, we were never disturbed at all by any rebuilding work. We stayed in a Palais View room overlooking the Zwinger Palace and it was quite superb with its blue panelled walls and brilliant new bathroom. The newly designed corridors and public rooms are breathtaking. However,what hasn't changed from the old Taschenbergpalais is the kindness and professionalism of all its staff One last word about the breakfast on offer here. It is superb with choices of egg dishes, fruit,breads,jams,marmalades,cold meats fish etc. If you leave here in the morning hungry, you haven't tried hard enough ! So,welcome back,the new Taschenbergpalais. The Grande Dame of Dresden is back and better than ever

La posizione dell'hotel è buona, il viaggio è molto conveniente, le strutture sono complete, l'atteggiamento del personale di servizio è buono, l'aspetto e la decorazione sono molto caratteristiche, molto adatto per il viaggio di famiglia, ci tornerà.

Wir sind mit Freunden und Eltern für 3 Nächte eingecheckt . Ich habe bereits vor Monaten per Maul geschrieben, dass ich wünsche, dass die Suiten nebeneinander oder in der Nähe sind . Leider hat das nicht geklappt, obwohl wir schon 13.30 Uhr da waren , und der Check in erst 15 Uhr war . Man zeigte kein Interesse , das zu klären. Nachdem wir unsere Suiten beziehen konnten , wurden wir von dem jungen Mann darauf aufmerksam gemacht , dass wir sofort bezahlen kommen müssen ( 3 Paare - 6 Personen ) . Wir haben bei Buchung unsere Kreditkarte als Garantie angeben müssen und konnten nicht verstehen, wieso wir sofort zum Bezahlen antreten mussten . Nach der Bezahlung begab ich mich in die anliegende Felix Bar , die dazu gehört . Dort bestellte ich Getränke. Als ich bezahlen wollte , wurde ich gefragt , ob ich es auf unsere Suite schreiben möchte. Darauf antwortete ich , dass ich doch gerade so dringend alles bezahlen musste bei Anreise . Ich habe dann die Getränke in bar bezahlt und bin nicht mehr mit unseren Freunden in diese Bar gegangen. Zum Kaffee …. Ich habe im Voraus per Mail gefragt , ob wir die Kaffeekapseln im Zimmer haben . Daraufhin wurde mir gesagt , dass es reichlich davon in allen Sorten zur Verfügung hat . Wir hatten eine xxl Suite mit 2 Schlafzimmern zu viert und hatten Teekapseln und nur 2 Kaffeekapseln im Zimmer - ein tolles Frühstück 🙈 Wir haben dann im Rewe um die Ecke selber Kapseln gekauft . Das Zimmer wurde die ganzen Tage nie kontrolliert, Müll war voll , WC Papier reichte nicht usw … Sehr schade , die Lage ist toll, die Einrichtung in Ordnung, aber das Personal ist ungeschult und total unmotiviert. Wahrscheinlich sind das Mitarbeiter der Bar , die dann nebenbei ein wenig an der Rezeption sich vergnügen.

Molto bel hotel con buona posizione. Le camere erano luminose e moderne. Il parcheggio è direttamente all'hotel. Chi ha un sonno sensibile non dovrebbe prenotare una stanza per la chiesa dall'altra parte. Ora, se non lo sentite, sentite chiaramente le campane.

Amo il loro modo di essere molto flessibili e di comprendere la mia situazione. Dovevo andare a Dresda per una vacanza, ma la compagnia aerea ha lasciato il mio bagaglio e doveva aspettare nella mia destinazione attuale (la prima che andava a Dresda) per la consegna del bagaglio, quindi mi ha sbagliato il mio itinerario che mi ha portato a cancellare tutta la mia viaggio a Dresda. Apprezzo che si siano impegnati a cancellare la mia prenotazione e a rimborsarla completamente. Ciò significava molto e avrei decisamente prenotato gli hotel Ibis, perché hanno il mio ritorno quando le cose si stanno avvicinando.

This is an outstanding hotel. It is located across the street from the train station, but is incredibly quiet. The place is immaculate and the interior design is very well done. The hotel was remodeled in 2021 and it looks brand new. Staff was very attentive and fluent in English. The room was decent sized for a European hotel. We were able to leave our bags in the hotel after checking out so we could tour Dresden before taking a train out of town. It's one of the nicer hotels we've stayed at in recent years

Non conoscevo questo posto, pur essendo già stato a dresda altre volte. Conosco però la catena A&O che ho già sperimentato positivamente a monaco di Baviera, Vienna, ecc... Posizione vicina alla stazione centrale (6-7 minuti a piedi), vicina al centro della città (tram dalla stazione centrale), ottimo rapporto qualità-prezzo; personale disponibile e in numero sufficiente per non far aspettare i clienti.