C. de Alarcos, 25, Ciudad Real, Castilla-La Mancha, 13001, SpainDettagli hotel
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1 notte
Recensioni degli ospiti
4/5
Molto buono
64 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.0
Strutture e servizi4.0
Servizio4.0
Pulizia4.0
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Tutte le recensioni(64)
Recensioni positive(34)
Recensioni con foto/video(1)
Recensioni negative(7)
Utente ospite
Camera Standard
Soggiorno: nov 2023
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2023
Muy buen hotel, habitaciones limpias, cerca del centro y buen trato del personal
Traduci
Luigi C
Soggiorno: gen 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 12 feb 2024
tutto bene, check in e colazione varia, albergo perfetto per lavoro, camere spaziose, bagno largo e per gli italiani ha anche il bidet. albergo un po' datato ma ha tutte le caratteristiche di un buon albergo per lavoro. il parcheggio è sotto l'hotel quindi molto comodo
Risposta dalla struttura: Gentile Cliente: Apprezziamo il tempo che hai dedicato per inviarci i tuoi commenti sul tuo recente soggiorno presso il nostro hotel. Siamo lieti di sapere che ti è piaciuta la dimensione, l'attrezzatura della stanza e la posizione. Speriamo di rivedervi molto presto. Ricevi un cordiale saluto
Utente ospite
Soggiorno: mar 2023
Altro
4.0/5
Molto buono
Pubblicata: 23 apr 2023
Hotel in centro, comodo il garage, splendide le stanze, molto silenziose, receptionist cortese e preparata. colazione buona e molto assortita, ottimo lo yogurt.Un buon soggiorno anche se breve con la speranza di ritornarci
Risposta dalla struttura: Gentile Cliente: Prima di tutto, vorremmo ringraziarti per aver dedicato del tempo per inviarci i tuoi commenti sul tuo soggiorno presso il nostro hotel. Vedere che i nostri clienti si portano via belle sensazioni e ricordi ci riempie di gioia e ci motiva a continuare a lavorare su questa strada. Speriamo che tu possa visitarci di nuovo molto presto per il quale saremo felici di aiutarti. Ricevi un cordiale saluto
Utente ospite
Soggiorno: ott 2024
Coppia
1.0/5
Pubblicata: 12 nov 2024
Arrival OK. Central location with parking. A very friendly reception. The room was ready on time (15:00hs). We found the room with bad smell. Spoke to the clean leady and where advised to open the window. After we settle I opened the bed, and found the linen with blood stains. They were stains in many places on 3 sheets. The lower one, the upper one and one more that covers the mattress. This time I ask for the Supervisor. They change the sheets. After that I found white stains on the bidet cover and something brown stuck to the phone in the bathroom. (Everything documented by photos). So, we went out, informed the front desk and mailed them the photos. On my return we were informed that the Manager and the Supervisor were in our room, and everything is now clean! We were unable to open the door because the keys (both) stopped working. After replacement, the linen was changed again, but the stains at the bidet and the brown object at the phone were still there!!! Very noisy night. Insulation is terrible. Every movement on the next room or use of the bathroom is into our room!! After breakfast spoke with the Manager. Visit to the room with Supervisor. They minimize the matter but clean the bidet and the phone. In the afternoon, room key again stops working. I wrote a letter to the Manager, and when I reach reception to check if the receive It, the Manager told me that she was reading “the testament”. They give us parking for free. Second day room key again fail
Traduci
Cheremailleuse
Soggiorno: dic 2023
Altro
5.0/5
Eccezionale
Pubblicata: 19 gen 2024
Normal excellent NH standard. Good location for city centre and the Don Quixote / Cervantes Museum (which could do with some texts in English!). Very good breakfast buffet at a reasonable price - freshly cooked if you want eggs etc. Reception staff speak good English.
Traduci
Risposta dalla struttura: Dear guest: First of all, we would like to thank you for the time you have dedicated to sending us your comments about your stay at our Nh Ciudad Real hotel. Seeing that our clients leave with good feelings and memories fills us with joy and motivates us to continue working towards the path of excellence. We hope you have the opportunity to visit us again. Receive a cordial greeting.
Utente ospite
Soggiorno: apr 2023
Lavoro
1.0/5
Pubblicata: 10 mag 2023
!!!!This hotel Try to hold the reservation money, don't go to rest, it may cause more damage than me!!!! This hotel doesn't have a very honest side, press the wrong reservation for 2 days, 7-9 May, which is wrong and want to postpone 9-11 May, know the wrong line, inform 2 weeks in advance @@@@@Request to change the date, not let the hotel say wrong Laid by myself xxxxx scary hotel hungry for money xxxxx
Traduci
Risposta dalla struttura: Dear Customer: We regret the perception of our hotel, but the change you requested was not possible, as the hotel was full when an important fair was being held in the city. We hope to see you again another time. Receive a cordial greeting.
Yorky201024
Soggiorno: set 2022
Altro
4.0/5
Molto buono
Pubblicata: 21 ott 2022
The receptionist when we arrived was so friendly and welcoming, gave us some good tips on where to eat and what to see. This hotel has to have the easiest hotel parking I have ever encountered in Spain! So near everything of interest. We didn’t eat in. The room was big and spacious, with a comfortable bed, the cleaning staff were a jolly lot as well. Two little points. The wardrobe (412) only had one sliding door, and the glass in that was cracked, I assume the other had been removed as it had been more badly damaged. The corridor needs brightening up, looks more like a detention centre.
Traduci
Risposta dalla struttura: Dear Customer: Thank you very much for sending us this quality survey. Seeing that our clients take away good feelings and memories fills us with joy and motivates us to continue working towards the path of excellence. We hope you can visit us again very soon.
Utente ospite
Soggiorno: feb 2023
Altro
2.0/5
Pubblicata: 15 mar 2023
Very unhappy that we could not access the hotel on our arrival due to roads being closed off as the annual carnaval was taking place. We could not park anywhere nearby due to the busyness, so had to drive out of the city and waste away a couple of hours until the roads reopened. Had the hotel had the courtesy to inform us in advance, we could have planned our arrival time accordingly and used our time to better. The hotel was apologetic and did not charge for using the underground car park, but it quite spoiled our visit. On top of that, the superior room was very basic, small and warm, though the bed was comfortable. Breakfast buffet was nicely laid out, but the two staff members were concentrating on a group booking in a side room. Hence the coffee machine had run out, the jug of hot milk had disappeared and there was no bottle opener for the milk shake drink. Once attended to the staff were friendly despite being stretched between two rooms.
Traduci
Risposta dalla struttura: Dear Customer: First of all we would like to apologize for the inconvenience caused during your stay by the celebration of the carnival. This parade does not have a specific duration, since it depends on the people who participate in it, so reporting its duration is very complicated. As for breakfast, we apologize, and we try to ensure that all customers are well attended, but there are certain times when more customers are concentrated. We hope you can visit us again on another occasion, for which we will be happy to assist you. Regards
Utente ospite
Soggiorno: dic 2022
Lavoro
4.0/5
Molto buono
Pubblicata: 31 gen 2023
Good Beds to rest after a hard journey. A good place to rest after driving so much kilometers and working hard. Near the city center. Very good relation quality-price. NH Hotels always fantastic. The girl at reception was very kind.
Traduci
Utente ospite
Soggiorno: dic 2022
Altro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
A special mention to the staff that runs the hotel in a smooth way for the benefit of their guests. Nothing is a problem for them, making the guest feel at home. Having said that, the hotel is centrally located with good size rooms and clean bathrooms. A fridge with drinks and a safe are available in the room. Breakfast is decent with some warm choices. It was a good idea to have a microwave oven in the breakfast room in case you want something warmer; I miss that in most hotels. If there is a drawback is the hard bed, but it is not a problem at this hotel, but in most NH hotels. The pillow was quite good, though.
Traduci
Risposta dalla struttura: Dear Marga: It's a pleasure for us to know that you have a nice stay in our hotel Nh Ciudad Real. We wish you seen again and don't hesitate to contact us if you need anything. Regards.
Utente ospite
Soggiorno: nov 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 17 dic 2024
Hotel funcional y muy bien ubicado para explorar la ciudad a pie. Las camas son muy cómodas y la habitación tiene un diseño moderno, aunque el baño necesitaría una renovación. Destaco la amabilidad de la recepcionista, que nos dio excelentes recomendaciones para cenar. Una buena opción si buscas comodidad y ubicación céntrica.
Traduci
Utente ospite
Soggiorno: nov 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 10 dic 2024
Buena relación calidad precio, me gustaría contar con el servicio de cena los findes Recomendable para pasar unos días de descanso Gracias NH Ciudad Real en especial a las chicas de recepción y al chico del desayuno todo un encanto
Traduci
Utente ospite
Soggiorno: ott 2024
Coppia
4.0/5
Molto buono
Pubblicata: 21 nov 2024
Admiten mascotas. Localización en pleno centro y con buen parking. Personal muy amable. El aspecto a mejorar sería el desayuno buffet.
Traduci
Utente ospite
Soggiorno: ott 2024
Lavoro
3.0/5
Pubblicata: 14 nov 2024
No es un NH como los que suelo usar. Las estancias y la limpieza no es la adecuada. En esta ocasion, en la habitacion que me asignaron, HABIA UÑAS CORTADAS DE OTRA PERSONA. Realmente repulsivo, me cambaron de habitacion inmediatamente. Comentar que en la nueva habitacion la Mopa debajo de la cama "brilla por su ausencia" Pedi cena en la habitacion, la camarera pretendia que Yo cargara con la bandeja dentro de la habitacion y la comente que NO, no tengo porque arriesgarme a que una botella de libro en la bandeja pueda caerme sobre el suelo, o sobre un pie. Solicite Cena, una tortilla y " verduras / guarnicion", como guarnicion llego Lechuga y Tomate, NO dejaron ni aceite, ni vinagre ni sal. Vamos, lechuga y 3 rodajas de tomate sin mas. Espero puedan tomar nota de este tipo de incidencias, no creo que vuelva a alojarme en el Hotel
Traduci
Utente ospite
Soggiorno: set 2024
Famiglia
2.0/5
Pubblicata: 26 ott 2024
Mala atención en recepción, personal femenino, poco cordial, pésima información del servicio ofrecido.