Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.4/10
Molto buono
54 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.1
Strutture e servizi8.3
Servizio7.7
Pulizia8.5
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Tutte le recensioni(54)
Recensioni positive(51)
Recensioni con foto/video(16)
Soggiorno meraviglioso!(15)
Posizione ideale(12)
Personale amichevole(9)
Magnifica vista sul mare(6)
Posizione conveniente(5)
Recensioni negative(3)
Ramroum Kenz
Soggiorno: dic 2023
Viaggio con amici
2 recensione
9.0/10
Ottimo
Pubblicata: 23 gen 2024
Itbwas good overall, location, beach was great.
However the food and restaurants at the hotel were average.
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Rodney Mba
Soggiorno: nov 2023
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 27 dic 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
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Utente ospite
Suite Altitude Master Fronte Oceano
Soggiorno: lug 2023
Coppia
8 recensione
10.0/10
Eccezionale
Pubblicata: 9 ago 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
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Utente ospite
Soggiorno: giu 2022
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 30 lug 2022
The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!
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Juyeon
Soggiorno: mar 2024
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 23 apr 2024
It was great!!
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Orengo
Soggiorno: giu 2022
Famiglia
3 recensione
9.0/10
Ottimo
Pubblicata: 1 ago 2022
Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone *****. Not far from public transport.
Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much seaweed on beach.
Пребывание не понравилось с самого начала: задержка в заселении на час, хамское поведение сотрудников ресепшен, нежелание помочь или провести задержку в комфорте.
Не работали в сутки ключи от номера (один из двух на номер) сотрудники не смогли решить проблему и постоянно перезаписывали вход в номер с одного на другой ключ. Оба ключа одновременно так и не заработали.
Питание понравилось, но не разнообразное, для нескольких дней пребывания считаю хорошим, но если остаться на неделю и больше - не рекомендую.
Напитки в центральном баре хорошие.
Спасибо сотруднику Густаву за помощь в расселении, про иных такого сказать не могу.
В душевой был неисправен душ - текла вода мощной струей со смесителя (номер 202)
Отель не стоит своих денег, если будет иметься альтернатива - лучше взять другой.
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Utente ospite
Camera Superior (2 letti matrimoniali alla francese, con vista sul mare)
Soggiorno: nov 2024
Famiglia
42 recensione
10.0/10
Eccezionale
Pubblicata: 19 dic 2024
깨끗하고 음식도 맛있고 바다도 가까이 있어서 최고였습니다 서비스도 좋고 레스토랑도 고급져서 신혼여행 온듯한 기분이 들었어요
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Luludama
Camera Deluxe (2 letti matrimoniali alla francese)