Recensioni su Real Inn Cancún

Questo hotel si trova sulla strada da un lato e il lago dall'altro. Il rumore della strada è troppo forte per dormire bene. Se la qualità del sonno è bassa, non fare affidamento sulla strada. Ogni giorno, ascoltare il rombo dell'auto indebolisce il tuo sistema nervoso.

Service was really good . They have starbucks in building which taste good but not exactly same .

酒店很贊！房間就可以看到泳池，海灣！棕櫚樹，泳池，遊艇！都有！話不多説，看圖！最關鍵的是有藍天白雲！這次賺大了！ 潛水一天遊140美元

El hotel en cuanto al precio bien, camas comodas, el problema me tocó planta baja y hace demaciado ruido en la noche los que traen un carrito de roperia que es bastante molesto escucharlo toda la noche, En cuanto a limpieza las sábanas estaban sucias no había papel en el baño. La ubicación muy buena cerca de la playa.

設施較新，有餐廳，就是服務員愛搭不理的。晚上在餐廳買了比薩，説了第二天早上可以去加熱，結果第二天早上去找服務員，一臉不屑説沒有微波爐，非要把比薩打開翻來翻去看以後，才肯去熱。前台也是能不幫忙儘量不幫忙，不為客人着想。陽台門要很大力氣才能打開。

#好評#對房內採光滿意；#負評#對走廊隔音失望；卫生很差，有怪味，还停水，热水半天才出来

Bonita vista

We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.

The towels we had put on the floor were not picked up they were just put on the stool. We were in room 308and we didn’t have barely any water . Was not hot. Door on the shower didn’t close properly and opened automatically it squeaked.

Honest Review: What we liked-amenities were all great-pool/outside area was very clean & great to relax/lounge around during down time. Lobby was clean/organized as was the bathroom. Lobby cafe had starbucks coffee. The front desk staff was very helpful/professional.They do offer a free service of storing luggage in backroom should we have wanted to go to the beach before checking in (they dont allow early check-in). The room itself was spacious and had a balcony to dry wet clothes overnight. The AC in the room can be controlled or turned off. The bed was comfortable. Location wise the hotel sits too far to walk to the main hotel area however there is a bus stop right in front of the hotel in both directions where you can take a $0.71USD bus ride to the main hotel area or any of the many beaches. The same bus takes you back to the hotel, even late at night. Uber is also an option Last but not least the price to stay here is very fair compared to other hotels in the area. Most of the hotels right on the beach are all-inclusive resorts that charge a lot of $$$, which does make sense if you plan on staying in a single location & not eat/drink outside the hotel or explore outside of cancun. What we didnt like: Shower water pressure was extremely low, we showered each night with water pretty much dripping from the showerhead (warm water at least). the toilet flushed poorly, but not a big deal. Overall: Great place to stay if you're looking to travel Cancun & save $$!

The bedding and bathroom were clean. Floors and walls were not. Towels and bathmat were worn out and stained. Needs basic maintenance: lampshade was broken, deadbolt knob was missing, toilet paper holder falling off the wall. It suited our purpose for one night until we could get into our resort. Staff was friendly and helpful.

Very bad service by front desk. We arrived at 1230pm hoping to get an early check in (as we had VIP Access through *******), Fernando at the front told us to pay 12usd per hour for early check in. We left our luggage and went to the beach. At 2:35 we came back and again she told us to wait till 3pm. We did not get the room upgrade as promised by *******. Rooms were available but she didn't give us an upgrade. At 2:50 finally she called us and gave us our room key card. Beds are so small. There should be queen beds, these seemed smaller than double. Room phone didn't work, no side table on one side of the bed. There was a machine noise all the time (even when the ac was off). TV had very few English channels. Today we requested a late check out and were told to pay another 12usd for that. Again ******* had promised us late check out Subject to availability. I went again to speak to manager and finally we got one hour extra without paying. Overall very disappointed with the hotel. This hotel is far away from most places. Bus stop is also 10 mins walk away. Not many eating options closeby. Pay extra money and stay in a hotel with ocean view. Lagoon view is good but not great.

Well… I had no hot water for the first 2 days and there was no other available room to switch. Third day I had no running water at all due to a broken water line and no communication from the staff. I was ready to leave on the fourth day.

This hotel is a true gem in the rough, we were worried but immediately after our arrival we realized how wrong those on line reviews were, this is a fairly small hotel at the end of the Hotel *****, it is very simple, not a lot of amenities but extremely clean and well kept, staff was helpfull and polite always cheerful and willing to offer helpful tips on how to get around and what to visit. Lets be clear, this is a 3star hotel and you get what you paid for in the quality and esthetics of your room, but these are also very nice, extremely clean and very spacious not to mention having a very beatiful view on either side of the hotel. Their location makes it ideal to explore the city and other places, it is very quiet and away from the hectic pace of the downtown core but close enough that you can walk there if you want to. What is the most impresive quality of this hotel is its staff, everyone works extremely hard at making your stay a very pleasurable and enjoyable experience, they make you feel welcome and safe, We would definitely recommend this hotel for those looking for an adventure and exploring the city and we would definitely stay there again when we go back.