Novotel Cairo Airport

Recensioni su Novotel Cairo Airport

Novotel Cairo Airport

Airport, Sheraton Al Matar, El Nozha, Cairo Governorate, El Nozha, Cairo, Cairo Governorate, 11776, EgyptDettagli hotel
Novotel Cairo Airport
Novotel Cairo AirportNovotel Cairo AirportNovotel Cairo Airport
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4/5
Molto buono
269 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi3.9
Servizio3.9
Pulizia4.0
Filtra per:
Ordina per:
Tutte le recensioni(269)
Recensioni positive(228)
Recensioni con foto/video(61)
Trasporto da/per l'hotel(62)
Vicino all'aeroporto(60)
Posizione conveniente(53)
Trasporti comodi(50)
Personale amichevole(45)
Insonorizzazione mediocre(12)
Piscina meravigliosa(9)
Cibo squisito(8)
Recensioni negative(41)
MICHELA ORIENTI
Camera Standard (2 letti, con divano)
Soggiorno: set 2023
Solo
1 recensione
4.2/5
Molto buono
Pubblicata: 11 nov 2023
Molto vicino all'aeroporto. Funzionale per uno scalo di uno-due giorno. Servizio navetta h24 gratuito da e per l aeroporto. Dotato di piscina esterna con lettini , un tocco sano per il relax
Risposta dalla struttura: Dear MICHELA ORIENTI,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
Rodrigo Parodi Suito
Camera doppia Superior (con vista sulla piscina)
Soggiorno: mar 2024
Lavoro
17 recensione
4.5/5
Ottimo
Pubblicata: 30 apr 2024
Excelente costo beneficio
Risposta dalla struttura: Estimado/a Rodrigo Parodi Suito,Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Cairo Airport. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Atta ELDESSOUKYGeneral Manager
Xing
Camera Superior con due letti singoli
Soggiorno: feb 2024
Viaggio con amici
14 recensione
4.7/5
Fantastico
Pubblicata: 31 mar 2024
È vicino all'aeroporto ed è disponibile un servizio navetta da/per l'aeroporto.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Xing, Vorremmo esprimerti il ​​nostro più profondo apprezzamento e la nostra gratitudine per aver dedicato del tempo a pubblicare la tua fantastica recensione sul tuo recente soggiorno al Novotel Cairo Airport. Ti ringraziamo in modo particolare per le tue belle parole di elogio. Non vediamo l'ora di darti nuovamente il benvenuto nel prossimo futuro per un altro soggiorno indimenticabile con noi al Novotel Cairo Airport. Cordiali saluti, Atta El Dessouky Direttore generale
Xinren
Camera Superior con due letti singoli
Soggiorno: gen 2024
Famiglia
13 recensione
4.2/5
Molto buono
Pubblicata: 16 feb 2024
Ottima posizione vicino all'aeroporto internazionale del Cairo e navetta gratuita per il terminal.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Xinren, Grazie per aver dedicato del tempo a condividere la tua recensione positiva del Novotel Cairo Airport. Siamo lieti di sapere che hai trovato la nostra posizione comoda, vicina all'aeroporto, e che hai apprezzato il servizio navetta gratuito per il terminal. Il tuo feedback è molto apprezzato. Cordiali saluti, Atta El DessoukyGeneral Manager
ONG
Camera doppia Standard (con divano)
Soggiorno: nov 2022
Solo
12 recensione
5.0/5
Eccezionale
Pubblicata: 1 gen 2023
Pro: un buon rapporto qualità/prezzo. Bus navetta gratuito da e per aeroporto ogni 30 minuti, 24 ore su 24! Se non sei sicuro del ritiro all'arrivo all'aeroporto del Cairo, chiamali comunicando all'autista il gate e il terminal di arrivo. Sono solo 10-15 minuti di distanza. Come tutti i Novotel, è pulito, confortevole e accogliente. L'hotel è spazioso, verde aperto. Un ringraziamento speciale a Muhamed per il suo atteggiamento molto professionale durante il check-in. Nessun contro 😝😝
Testo originaleTraduci con Google
6/20
Risposta dalla struttura: Dear WonderSky,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
Diamond
Camera Standard (2 letti, con divano)
Soggiorno: set 2022
Famiglia
10 recensione
4.5/5
Ottimo
Pubblicata: 29 ott 2022
L'hotel è molto vicino all'aeroporto e offre un servizio di bus navetta per raggiungere l'aeroporto. Il wifi è lento in questo hotel, funziona e si scheggia. Non c'è Internet Netflix disponibile sulla TV se è qualcosa che ti piace goderti nella tua camera d'albergo quell'opzione non è disponibile.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Diamond,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: gen 2025
Solo
1 recensione
3.5/5
Pubblicata: 20 feb 2025
Hi it’s indeed great place but so expensive for not even including meals with what I paid for
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDessouky General Manager
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: nov 2024
Lavoro
4 recensione
3.0/5
Pubblicata: 8 dic 2024
Semen (male ejaculate) on the window was a disgusting surprise, but it fit with other problems (usb ort needed fixing & only worked with TV on, dreadful cold watery "alfredo" that had no spoon for tasteless sauce, demand for cash to pay room service that robbed me of taxi money I'd saved to see souk, disappointing breakfast with "beef bacon" a whitish chemical sausage, inedible noodles & boiled "curried vegetables" & general vibe that was creepy for solo female. Novotel in Abu Dhabi did so much better!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you experienced during your stay, particularly the unfortunate incident with the bird stain on the window. We understand how unsettling that can be, and we are actively reviewing our cleaning protocols to ensure this does not happen again.Regarding the technical issues with your room, we appreciate your input and will address the concerns with our maintenance team to ensure a more effective resolution in the future. We're also sorry to hear that your experience with room service did not meet your expectations. Your comments about the food quality and service have been noted, and we will work with our culinary team to improve our offerings.While we're glad to hear that you found your room quiet, we recognize that the distance from reception can be a drawback. We appreciate your understanding and will continue to strive for a more seamless experience for our guests.We value your feedback and hope to have the opportunity to welcome you back for a much improved stay.Best regards,Atta ELDessoukyGeneral Manager
AJ21
Camera Superior matrimoniale
Soggiorno: ott 2024
Lavoro
9 recensione
4.2/5
Molto buono
Pubblicata: 15 nov 2024
The location and the hotel environment good. The green grass at the courtyard with the focal point of the big tree.. give us refreshing moment . Will come back again...
Traduci
Risposta dalla struttura: 感謝惠賜有關下榻 Novotel Cairo Airport 的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。 謹啟 Atta ELDessouky General Manager
Ksenia 智妮亚
Camera Superior matrimoniale
Soggiorno: set 2024
Viaggio con amici
7 recensione
5.0/5
Eccezionale
Pubblicata: 9 ott 2024
Hotel has everything what you may need for your short stay nearby the airport: comfortable room, cozy pool, restaurants/cafe, ATM to exchange money or withdraw, small stores to buy water/snacks, free shuttle buses to the CIA (every 30 mins)
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDessoukyGeneral Manager
Cathy SH Lin
Camera doppia Standard (con divano)
Soggiorno: lug 2024
Viaggio con amici
29 recensione
4.0/5
Molto buono
Pubblicata: 30 ago 2024
I was with 4 of other friends and we purposely stayed near airport for flying the next day. After 3 times of arguments the hotel finally admitted its mistake and confirmed our breakfast plan f the next morning.
Traduci
Risposta dalla struttura: Dear Valued Guest , Thank you for choosing Novotel Cairo Airport. We apologize for the inconvenience caused regarding your breakfast plan. Your feedback is valuable, and we will ensure better communication in the future. Best Regards, Atta El Dessouky General Manager
Omer
Camera Standard (2 letti, con divano)
Soggiorno: lug 2024
Famiglia
5 recensione
3.7/5
Pubblicata: 8 ott 2024
The location of this hotel is perfect! We only stay here if we have a next flight to Sharm.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager
Utente anonimo
Camera Superior matrimoniale
Soggiorno: dic 2024
Solo
2 recensione
2.2/5
Pubblicata: 10 gen 2025
Broken floor and no toilet amenities. Front desk guys very rude when asking something. Won’t be back here.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: ott 2024
Solo
1 recensione
2.0/5
Pubblicata: 1 dic 2024
This is the worst hotel with the worst service and the most unfriendly attitude I have ever stayed in. I have been traveling in Egypt for 3 weeks and stayed in 7 hotels. The manager and employees of this hotel have a bad attitude and it is difficult to communicate. The elevator was broken in the morning, so I called the staff to come. The staff came and pointed to a place and said "go" and then left. I didn't understand what she meant. In addition, this hotel cannot provide storage service. In fact, this hotel has storage service, but they are unwilling to provide to me. The attitude was very bad. They can explain it to me in a friendly way, and there is no need to inform me in the way of "warning" me. I feel very uncomfortable.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDessoukyGeneral Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: set 2024
Coppia
36 recensione
4.5/5
Ottimo
Pubblicata: 24 ott 2024
If you need a hotel close to the airport, this is a great one. With a free shuttle that leaves every 30 mins on the hour, it’s just great. The room are decently clean. The hallway is a little sketchy but the room was fine. Bed clean with fresh sheets. Great quick stay close to airport.
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDessoukyGeneral Manager