259-133 Kabayama, Kutchan Town, Abuta District, Hokkaido, 044-0078, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
4.7/5
Fantastico
18 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(18)
Recensioni positive(17)
Recensioni con foto/video(8)
Soggiorno meraviglioso!(7)
Ottimo servizio(5)
Recensioni negative(1)
Jeffongy
Appartamento Standard
Soggiorno: dic 2023
Famiglia
15 recensione
4.7/5
Fantastico
Pubblicata: 24 dic 2023
We drove !
So it’s really great stay and service was excellent providing very detail explanation and offers any help when ask !
It was really a pleasant stay and the feel of outside the busy area and white snow everywhere was great ! Spa in open snow was really great as well !
Deserve its rating. Do note it will not as convenient if you are not driving.
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Chengguang
Appartamento Standard
Soggiorno: mar 2024
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 29 apr 2024
Nice trip
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Jack Bloom
Appartamento Standard
Soggiorno: gen 2024
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 29 gen 2024
It was a great accommodation with a comfortable hotbath (indoor / outdoor). The apartment suite was quite sizeable and was very clean too. The customer service was also wonderful. You can also store your ski gear in lockers too. In fact, Miru allows for all Ski Equipment rented from RHYTHM to be picked up directly from hotel (without the need to drive over to Rhythm shop). This is much better so more time for skiing.
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Utente ospite
Appartamento Standard
Soggiorno: gen 2024
Coppia
19 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2024
Stayed at Miru for 4 nights in Jan. The rooms and common spaces are new and well-designed. Location is actually ideal for snowboarding, because it is just off the very busy hirafu intersection. Regular shuttle is provided to hirafu and annupuri - you'll learn this is a big deal for longer stays because the public buses are always cramped and humid! Recommended.
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Utente ospite
Soggiorno: giu 2023
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 10 giu 2023
Absolutely gorgeous room. The room photos posted on the website are true, we stayed in a room with Mt Yotei right outside our window. Guests with tattoos like us are allowed to use the public bath, no stigma at all. Breakfast was perfect, dinner at the restaurant is slightly limited though. Staff speak very good English, perfect for international guests.
We booked our coming trip to Niseko and will be staying in the Miru the coming Jan/24, as always, we planned ahead for all our lessons and restaurants reservation months before our trip. We contact Miru guest services team for restaurants booking, but get their reply "To avoid any reservation and cancellation trouble between hotel, guest and restaurant, we don't have a service of booking restaurants from this coming season." And i email them to express our frustration and if we could provide deposits or any other form of way to help us, but they just ignore and never reply back. I never had this kind of experience with guest services team before and is it the norm of Niseko be coming like? or is just the MIRU brand like to do their business this way? Hope they see this and at least give me a reasonable explaination and pro-actively help to solve the issue. Already left me bad impression before our trip!!!SMH
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Utente ospite
Soggiorno: gen 2023
Famiglia
3.0/5
Pubblicata: 1 gen 2023
Chose to stay in Miru after seeing good reviews. But the experience was not perfect. It’s comfy and cozy, but feeling like staying in a big airbnb. Service is not professional(bad communications). No outdoor onsen because of “technical issues”, feeling like the issue has been there for long time. The most not liked part is the traveling between hotel and the welcome center(gondola, where lift starts), NO hotel shuttles were offered. Had to wait the public one usually with a delay, super hard to follow the schedule! Extremely a trouble if you go skiing every day. You probably won’t be able to come back after a tired day cause no taxi/Uber to drive you back and you never know when the public shuttle would come. The hotel should provide a shuttle service if the location is not so competitive. Not recommended if you don’t have a car and come to ski/snowboarding!