Oaks Cairns Hotel

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Oaks Cairns Hotel

59 – 63 Esplanade, Cairns, Queensland, 4870, AustraliaDettagli hotel
Oaks Cairns Hotel
Oaks Cairns HotelOaks Cairns HotelOaks Cairns Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.8/10
Molto buono
43 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi8.8
Servizio8.4
Pulizia8.9
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Tutte le recensioni(43)
Recensioni positive(39)
Recensioni con foto/video(10)
Pulito e ordinato(15)
Soggiorno meraviglioso!(13)
Camere magnifiche(10)
Personale amichevole(9)
Ottimo rapporto qualità-prezzo(5)
Posizione centrale(5)
Recensioni negative(4)
jisen324
Camera Interna
Soggiorno: mag 2024
Solo
9 recensione
10.0/10
Eccezionale
Pubblicata: 29 giu 2024
Facilities were modern, staff was friendly, location was optimal. The view was a bit misleading (the window doesn’t really have a view) but overall nothing to complain about.
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Risposta dalla struttura: Thank you for your feedback. We are glad you enjoyed your stay!
Utente ospite
Soggiorno: mag 2024
Lavoro
5 recensione
5.5/10
Pubblicata: 2 ago 2024
Hotel location was good. But its seem that they charge extra for room cleaning.My stay was over a week and in the end room looks like mess.Later o cleaned myself. This policy should apply to those who lives for one to two days and if some decide to live longer hotel must provide cleaning and other facilities irrespective of their pre booking or not.
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Risposta dalla struttura: Thank you for taking the time to share your feedback. It will be shared with the relevant departments for review and action where possible. We highly recommend booking a room rate that does include daily servicing, instead of Room (Hotel, No Housekeeping) for your future reference :)
Marco王
Camera Interna
Soggiorno: mar 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 30 apr 2025
perfect location and good price
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Utente ospite
Soggiorno: nov 2023
Solo
2 recensione
9.5/10
Fantastico
Pubblicata: 1 gen 2024
The service was helpful and efficient particularly Paul. The bedroom 100 was an inner one with no window as such. But there was a window to a wall with 2 plants hanging down. It was a perfect place to sleep a bit like a cave in a way perfect just to sleep. As far as I could see there was only one elevator coming and going also to the roof bar. So there was a wait here. Stairs would have been preferred. The restaurant was fine too on the top floor with excellent views. Location excellent with close proximity to the lagoon for swimming and of course the esplanade.
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Risposta dalla struttura: Thank you for taking the time to complete our on-line survey.Your positive comments are appreciated and will be passed onto the team so they can keep up the good work and improve where possible.
JulesL
Soggiorno: giu 2023
Solo
1 recensione
10.0/10
Eccezionale
Pubblicata: 11 lug 2023
I stayed for 3 nights until I then went by on to my friends, this hotel exceeded my expectation for cleanliness and amenities it’s in a perfect location..
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Risposta dalla struttura: Thank you for your feedback! We are glad you enjoyed your stay!
Brenda123
Soggiorno: apr 2023
Lavoro
45 recensione
9.0/10
Ottimo
Pubblicata: 11 mag 2023
Nice location. Rooms are on the small side. No parking except on the street or in paid parking next door. Rooms are comfortable.
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Risposta dalla struttura: Thank you for taking the time to share your feedback. Your comments are appreciated.
Utente ospite
Camera
Soggiorno: feb 2025
Solo
33 recensione
10.0/10
Eccezionale
Pubblicata: 27 mar 2025
位置好,出入各種方便,5-8分鐘內碼頭,夜市步行可到.樓下麥當勞,標誌明顯. 對比後面入住的MERCURE好太多,推薦.
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Max1865
Camera Interna
Soggiorno: feb 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 3 apr 2025
房間乾淨整潔衞生,前台熱情周到,位置位於城市中心,方便出行,酒店設施完備,服務友善熱情,24小時服務特別周到方便
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Utente ospite
Soggiorno: gen 2024
Viaggio con amici
11 recensione
10.0/10
Eccezionale
Pubblicata: 21 feb 2024
位置非常方便 到公共泳池衹需要三分鐘。去夜市因為衹需要3分鐘,非常適合出遊。房間也挺新的,有機會還會住。
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Risposta dalla struttura: Thank you for your feedback. We are glad you enjoyed your stay!
Utente ospite
Soggiorno: mar 2024
Famiglia
4 recensione
5.0/10
Pubblicata: 22 apr 2024
這是到澳洲的第三個城市,也是入住體驗感最差的酒店,收着跟五星級一樣的費用,去提供着招待所的服務,入住時必須信用卡收取一澳幣按金,其他方式不可以,在澳洲其他酒店一直付現金都可以,不知道意義是什麼,再説一下衞生,每天沒有專人打掃就算了,蟑螂都爬上床了,實在是堪憂,望廣大網友入住前認真考慮
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Risposta dalla struttura: Thank you for your feedback! We apologise that your experience did not meet your expectations. Your comments will be investigated and actioned where possible.
Utente ospite
Soggiorno: lug 2024
Famiglia
3 recensione
6.5/10
Pubblicata: 9 ago 2024
18時過ぎにツアーから戻ると、未だベッドメイキングがされていなく、フロントに伝えたが、2度目でやっと動いてくれた。
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Risposta dalla struttura: Thank you for taking the time to share your feedback. It will be shared with the relevant departments for review and action where possible.
Utente ospite
Soggiorno: set 2023
Solo
13 recensione
4.0/10
Pubblicata: 15 ott 2023
問都不問就安排了無障礙房,這讓人非常不舒服。空調口對着床頭,冷氣直降,晚上開空調不舒適。房間窗户的視野非常差,對着停車場,還不如沒窗。
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Risposta dalla struttura: Thank you for taking the time to share your feedback. Your comments are appreciated. They will be shared with the relevant departments for review and action where possible.
annnz
Soggiorno: lug 2023
Coppia
3 recensione
9.0/10
Ottimo
Pubblicata: 17 ago 2023
とても綺麗でした!フロントの方も気さくな感じで英語がよくわからない私たちにも丁寧に対応してくださいました。立地もとても良かったです。 枕とタオルは少し汚れていましたがすぐ取り替えてくれました。
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Risposta dalla struttura: Thank you for your feedback! We are glad you enjoyed your stay!
Utente ospite
Soggiorno: set 2023
Coppia
4 recensione
8.0/10
Molto buono
Pubblicata: 14 ott 2023
部屋がとても綺麗で、立地も良く過ごしやすかった。 エレベーターが故障中で使用出来なかったのが少し残念でした。
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Risposta dalla struttura: Thank you for taking the time to share your feedback. Your comments are appreciated.
Utente ospite
Soggiorno: feb 2024
Famiglia
32 recensione
8.0/10
Molto buono
Pubblicata: 4 mar 2024
這家酒店最大的優勢就是它的地點,距離碼頭僅400米,非常方便。但是,設施一般,且房間打掃、衞生清理以及洗漱用品都是要收錢的,如果訂房時價格便宜,就可能不提供服務,非常不爽
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Risposta dalla struttura: Thank you for taking the time to share your feedback. It will be shared with the relevant departments for review and action where possible. We highly recommend choosing the rate inclusive of housekeeping services for future reference:)