Crystalbrook Bailey

Recensioni su Crystalbrook Bailey

Crystalbrook Bailey

Ground Floor A/163 Abbott St, Cairns, Queensland, 4870, AustraliaDettagli hotel
Crystalbrook Bailey
Crystalbrook BaileyCrystalbrook BaileyCrystalbrook Bailey
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1 notte

Recensioni degli ospiti

4.6/5
Ottimo
90 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.5
Pulizia4.6
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Tutte le recensioni(90)
Recensioni positive(89)
Recensioni con foto/video(22)
Pulito e ordinato(23)
Soggiorno meraviglioso!(19)
Camere magnifiche(17)
Vicino all'area commerciale(9)
Comodo per lo shopping(7)
Reception gentilissima(5)
Recensioni negative(1)
Jue1
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 26 nov 2024
Great hotel. Friendly staff. Central location. Surprise present from the crew as mentioning it was an anniversary celebration.
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Daria Lysenko
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ott 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
New hotel, very clean. Loved the artsy vibes throughout the hotel. Breakfast was good, not lots of options but everything is super tasty! Definitely worth the money.
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Min Ts***
Residenza con Una Camera da Letto
Soggiorno: set 2024
Coppia
7 recensione
4.2/5
Molto buono
Pubblicata: 2 ott 2024
The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle. During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions. It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.  Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.
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Utente ospite
Casa con due camere da letto
Soggiorno: nov 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 27 nov 2024
This booking is one of the rare ones I had serious dissatisfaction so I had to write a long review. First the information on the booking page is not fully transparent. We were only made aware that the 2 bedroom suite we booked does not offer daily room cleaning service. Cleaning service comes in only every 3 days of stay (so for 5 nights we stayed, the room was cleaned only once!) If this was well informed, I probably would not consider booking this room. Second, the service was almost non-existent. When they said clean towels can be offered upon request, the towels were literally left on the table top immediate behind the front door. On the “clean day”, we were amazed to find toilet brush and bin left on the closed toilet bowl, ants were spotted near the sink, tissue boxes were not refilled, and pillow cases had clear sign of dirty marks. Despite a 5-night stay, hotel didn’t allow any late check out beyond 12pm. Front desk insisted an hourly fee and different people were giving different fee rates. This was again confusing and disappointing. Pls also note overnight parking is charged at $12 per night. Breakfast offered at $28/pax had limited choices (basic international breakfast) Other than above, the room is generally clean. We didn’t have a chance to explore other parts of the hotel so no comment on the amenities. The location was fantastic, within walking distance to the pier and good selection of food options.
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Jessie
Camera Urban Master
Soggiorno: mag 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 16 mag 2024
The hotel is in an excellent location and is very convenient to go anywhere. The room smells damp, I don't know if it's because it's close to the sea. The front desk staff is very enthusiastic and helped me check the tickets for attractions and book a car. The overall feeling is very good.
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Jia Yu
Camera Urban Master
Soggiorno: set 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 2 dic 2024
Nice hotel super friendly staff great location. Only issue there’s a smell in the room.
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Utente anonimo
Casa con due camere da letto
Soggiorno: feb 2024
Viaggio con amici
39 recensione
4.0/5
Molto buono
Pubblicata: 18 feb 2024
The location is great, close to the night market and the beach. Very disappointing because there is no every day house keeping.
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Wei
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ott 2024
Solo
4 recensione
4.5/5
Ottimo
Pubblicata: 14 ott 2024
Great service staff and good central location to the esplanade.
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Utente ospite
Camera Ospiti (letto matrimoniale, con vista sulla città)
Soggiorno: mar 2024
Solo
2 recensione
3.5/5
Pubblicata: 5 mar 2024
I depogit 50$ but they pay back the money only 47.98$ they didn't notis for me even though I made a phone call for depogit. so terrible! water of swimming pool so dirty I couldn't use it I need to some writing. I can"t there was so dark Just I can use to write they recommended me swimming pool. so I packed my back and had been wrighting No way! after 30minites they turn off the light and their service weren't professornal. they were imature. pay back my all money
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Mei Lin
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: mag 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 15 giu 2024
Very nice hotel & love the location which was very near to night market👍
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Utente ospite
Residenza con Una Camera da Letto
Soggiorno: giu 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 25 giu 2024
Fantastic spot in centre of cairns. Would use again
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Utente ospite
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: apr 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 3 apr 2024
Have stayed here a few times and love the experience.
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Pierceli
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: nov 2024
Coppia
9 recensione
4.0/5
Molto buono
Pubblicata: 12 nov 2024
Ok for its price
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Xue Siqi
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ott 2023
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 18 ott 2023
Room service is not every day.
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lisaarghh
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ott 2022
Lavoro
41 recensione
4.7/5
Fantastico
Pubblicata: 4 ott 2022
Nice place to stay, modern and sleek designs. Decent breakfast for what you pay
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