Hotel con colazione a Washington D.C.

Il centro di Washington DC, nella zona della capitale Hill, è un hotel molto bello, la superficie è buona e il colazione è delizioso.

It is amazing services and experiences with their staffs. Very friendly, very helpful, very kindness especially one of their hotel bar restaurant and her name is “Patz”. She wonderfully kindness and helpful when I struggled with my handbag letting Inside the train when we can off at foggy bottom station. She letting me to use her phone to contact the lost and found metro office and even talk through with me. Very convenient location between at M street and 22nd St NW. 15 min to White House, then few minute to all the Mall surrounded. Then train from foggy bottom to Union station or capitol for capitol, library congress, Supreme Court and all the popular museums/art gallery along the site. The hotel is the best hotel experiences we have had for our entire first trip IN USA. Just a very weird experience that both my sons got bitten by buds or fleas for the stay but it doesn’t happened to me even we in the same room and bed? All well, hopefully they no other customer had this issues. But I still feel lucky and big thank you to the teams, management and all the other onsite staff. Loved it and will definitely back to you for our next trip to DC….xx

La posizione è perfetta per arrivare da Amtrak. La stanza è spaziosa e così è la bagno. L'unica cosa è il tessuto è molto vecchio e indossava che sembrava un po' sporco. Ho dovuto chiedere ai pantaloni di camminare intorno alla stanza. Il personale è gentile, ma non posso dire che fossero molto gentile. Dopo tutto è Hilton e si prevede di essere gentile e professionale. Una cosa da notare è che non c'è un master switch per tutte le luci, gli occupanti devono spendere tutte le luci uno per uno

My wife, our 5-year-old son, and I recently spent 3 lovely nights at Canopy by Hilton Washington DC Embassy Row during our family trip to the nation’s capital, and it turned out to be the ideal choice for our little family of three. Located in the charming Embassy Row neighborhood, the hotel’s location is truly unbeatable—just a 10-minute walk to Farragut North Metro Station, allowing us to easily reach iconic spots like the National Mall, Smithsonian Museums, and the White House, which were perfect for our curious 5-year-old. We booked a deluxe room with two queen beds, which was spacious and comfortable for the three of us. The room was impeccably clean, with bright, modern decor and soft lighting that made it feel warm and welcoming after long days of sightseeing. The plush beds ensured we all slept well, and the blackout curtains were a lifesaver for our son, who tends to wake up early with sunlight. There were plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime, and the room had enough space for him to play a little without feeling cramped. What impressed us most was how family-friendly the hotel was, especially for a young child. The staff was incredibly warm and patient; they greeted our son by name after the first day and even gave him a small toy as a welcome gift, which made him feel so special. There were also convenient coffee stations in the lobby, perfect for a quick pick-me-up before we headed out to explore the city with our little one. The complimentary Canopy bikes were a fun activity for our family—our son loved riding in the child seat while my wife and I cycled around the quiet, tree-lined streets of Embassy Row. The concierge was also very helpful, recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at the museums, which made our trip much smoother. Overall, our stay was wonderful. The hotel’s prime location, comfortable accommodations, and thoughtful, family-focused service made our DC trip unforgettable. We highly recommend Canopy by Hilton Embassy Row to any family traveling with a young child—we couldn’t have asked for a better home base. We will definitely return on our next family trip to Washington DC.

L'hotel è molto ben situato con una fermata di metro a 10 minuti. Nelle vicinanze di Chinatown con bar, ristoranti e negozi. E 'un edificio con affascinante e personale molto gentile. Curioso che non ci sia gel per la doccia, solo una pillola di sapone.

After a very long 29-hour journey, the last thing a guest wants is to feel unwelcome upon arrival. Unfortunately, my experience at the front desk was disappointing. The female receptionist with curly hair appeared indifferent while checking me in. Even when speaking to me, she avoided eye contact and seemed focused on other tasks. In hospitality, the reception team creates the first impression of a hotel, and I found this behavior unprofessional and unfriendly. When I checked out, the female receptionist with straight hair was also not particularly welcoming. The only receptionist who showed some warmth and friendliness was the gentleman at the front desk. During my first night, I experienced itching and discomfort. I’m not sure whether it was related to the bedding or towels, but I requested fresh sheets and towels to be replaced. My room was also missing a refrigerator and a safety deposit box, which I would normally expect for a more comfortable stay. That said, I would like to recognize Alma, who kindly provided coffee for my room, and Maira from housekeeping, who worked incredibly hard and was always helpful. They were the highlights of my stay and deserve recognition for their excellent attitude and service. I hope management takes guest feedback seriously, as a more welcoming front desk experience would make a significant difference.

La stanza è davvero molto piccola, ma quasi tutti possono essere molto compatti, non è facile, quindi molti ospiti lavorano per riposare e ascoltare al primo piano. In generale, pulito e pulito, molto moderno, la posizione è buona, specialmente l'altro lato ha un grande supermercato, è molto conveniente! La stazione della metropolitana è anche vicina, il traffico è conveniente, naturalmente i biglietti della metropolitana sono troppo complessi, e il personale è buono per aiutarli. Infine, ringrazio il piccolo fratello della reception. Arriviamo alle dieci presto. Possiamo entrare pomeriggio, ma c'è un bagaglio che vuole essere memorizzato. Il piccolo fratello ha organizzato la stanza in anticipo, 👍

I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.

They provided us with a handicap room without informing us upon checking in. As the rooms had all the required facilities like hand rails etc. the mattress is also sinking especially on the left side not the Marriott standard. We had prepaid the room for 4 pax but only provide 3 pax bath towels, request the 4th pax bath towel after checking in, need to request again after we came back late night for the shower. The location is nearby the metro station.

Di gran lunga la peggiore esperienza di JW Marriott che abbia mai avuto. Il sistema di ascensore era terribile, spesso aspettando 20-30 min per l'ascensore, e quando arriva, è già pieno, deve aspettare per altri ascensori. Questo sistema di ascensore deve essere riprogrammato. Il centro fitness era vicino e non c'era nessuna notizia che fosse chiuso. Ho chiamato il centro fitness per chiedere se il centro fitness è stato spostato, il desk risponde che posso andare al centro fitness Westin Hotel, che era a un chilometro di distanza. Una sera il sistema di incendio è uscito e ci è stato detto di evacuare l'hotel, mentre camminavamo sulle scale, hanno annunciato che era un falso allarme. La posizione è grande, ma non rimarrò qui.