Hotel con colazione a Cleveland

Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.

L'hotel è molto bello, il vecchio ricco di jazz, ama il carta da bagno e la luce di soffitto, la stanza è pulita e igienica, l'hotel è situato nel centro di Cliveland Downtown, è comodo per la gita, il servizio del personale della ricetta è molto buono. La prima stanza è vicino al garage con un grande rumore di macchina, Dopo che il prosciutto è arrivato, mi ha cambiato una stanza tranquilla molto soddisfatta.

Fatta eccezione per la posizione, nient'altro merita la parola Rinascimento. Igiene: sporca e scadente Camera: piccola Carica: costosa

The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.

L'atteggiamento del manager al dipartimento frontale è stato cattivo rispetto a tutti gli altri Hyatt che abbiamo soggiornato. La stanza che abbiamo prenotato includeva il colazione, ma il manager negava anche dopo avergli mostrato i registri di prenotazione, e poi quasi si è sbarazzato di doppio prelievo... fortunatamente, I erai in grado di controllare i registri della carta di credito prima di lasciare l'hotel e catturare il prelievo prima di lasciare.... Mi dispiace molto per questo hotel Hyatt, è bella, piena di storia, in un posto centro, ma ho notato che l'occupazione non è molto buona, il lobby e la strada sono molto vuoti, maybe there's something to do with this Manager.... with his attitude, I could not be the only customer who left the hotel with such unbelievable impression.....

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

Ci sono molti servizi di ristorazione vicino all'hotel, molto conveniente.

Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

Il personale era incredibilmente gentile e utile quando sono arrivato a soffocare la pioggia, mi hanno immediatamente dato un asciugamano e mi hanno offerto acqua libera, che era un gesto così pensato. La mia camera era spaziosa e il letto era comodo, rendendo facile rilassarsi dopo un lungo giorno.