Hotel con colazione a Dublino

Di recente ho avuto il piacere di soggiornare al Clontarf Castle Hotel e devo elogiare l'eccellente servizio fornito dal personale, in particolare da Marlienna. Quando abbiamo riscontrato problemi con la nostra camera iniziale, Marlienna ha fatto di tutto per correggere la situazione e assicurarsi che avessimo un soggiorno memorabile e confortevole. La professionalità e la dedizione di Marlienna erano evidenti mentre si prendeva il tempo per mostrarci stanze alternative e discutere le nostre opzioni per una sistemazione più adatta. Il suo approccio proattivo e la sua genuina preoccupazione per la nostra soddisfazione hanno davvero fatto la differenza nella nostra esperienza in hotel. Grazie agli sforzi di Marlienna, siamo riusciti a trovare una camera che ha superato le nostre aspettative e ci ha permesso di goderci appieno il nostro soggiorno. Il suo eccezionale servizio clienti e il suo impegno per la soddisfazione degli ospiti testimoniano gli elevati standard sostenuti dal Clontarf Castle Hotel. Non posso ringraziare abbastanza Marlienna e il resto del team per la loro ospitalità e per aver fatto di tutto per garantire la migliore esperienza possibile. Consiglio vivamente il Clontarf Castle Hotel a chiunque cerchi un servizio eccezionale e un soggiorno memorabile. Non vediamo l'ora di tornare in futuro. 當我們在最初的房間遇到問題時,Marlienna竭盡全力糾正這種情況,並確保我們有一個令人難忘和舒適的住宿. Marlienna non ha mai smesso di farlo合適的住宿選擇。 她積極主動的態度和對我們滿意度的真誠關注確實改變了我們在酒店的體驗. 多虧了Marlienna的努力, 我們能夠找到一個超出我們預期的房間,並使我們能夠充分享受我們的逗留. Per saperne di più 。 我非常感謝Marlienna e 團隊其他成員的盛情款待, 感謝他們竭盡全力確保我們獲得最好的體驗。 我強烈推薦克洛納夫城堡酒店給任何尋求卓越服務和難忘住宿的人。 我們期待將來回來.

After I  had made my booking I realised I didn’t have breakfast included as was suggested on my booking information I contacted the Conrad hotel and was told if I added breakfast for two  on then it would be €25 each if I left it until I booked in to add breakfast it would cost €30 each so I obviously booked it for €25 each but when I finally booked in to the hotel I met  a very condescending receptionist who informed me that they don’t do discounts and breakfast was €30 when i explained that it was not a discount she continued to tell me they don’t do discounts and eventually said she would ask her manager and came back with the same information  to me at this point I was so embarrassed that I agreed to pay €30 each but when she finally put the booking through it wasn't accepted which at that point another receptionist came to check the computer and could see quite clearly that I had my breakfast booked for €25 and told the other receptionist that it was clearly signed by an appropriate manager so eventually I got booked in but the breakfast I felt was very disappointing as it was the first time ever I was asked to pay €9 extra for anything extra from the breakfast alacart  menu which meant if I just wanted poached eggs I had to pay €25 plus €9  I was not impressed the whole issue with the payment for breakfast while trying  to book into the hotel and then realising that you had to pay extra for what’s normally on a breakfast menu anyway. No i certainly wouldn’t be going back to the Conrad or recommending it

酒店非常新，有些服務員比較熱情，有些soso；清潔衞生工作人員也挺好。這家酒店最好的是房間很大，並且有廚房，設備齊全，入住方便。離超市也不遠！

The hotel is very close to the public transportation and the mall which is one of the biggest in Dublin In addition the cinema with updated movies Restaurants are nearby as well I would recommend the hotel for visitors I will book it when I have a trip to Dublin

We had an overall great experience at this hotel. It is in a quieter area of Dublin but there is plenty to see and do just a short walk away including Trinity College, the National Museum of Ireland galleries and within 15 minute walk of most major attractions. They also had good connections to the airport using the Dublin Express Bus that had quite a few stops nearby. There are some very good restaurants a short walk away from this hotel and the Leap Card can get you pretty good public transportation around the city. The hotel has studio style kitchenette apartments. We were surprised with how well equipped the little kitchens were which included multiple cooking utensils and pots. They had a Nespresso machine, kettle, toaster, mini fridge (stocked with some milk), microwave/oven and a mini dishwasher. Dishwasher tablets, dish soap, sugar, salt, pepper and a few other things were conveniently included. We made ourselves breakfast each day we were here which was easy to do because there is a Tesco Express and possibly the best bakery in Dublin just around the corner with Bread 41. The room was pretty good with plenty of outlets and even though it was a bit small there was enough space for our two large suitcases and bags. They have a small seating area with a table, a large flat screen TV, good WiFi and good lighting. The bathroom was pretty good too but we weren't a fan of the partition because it does not cover the full shower area and it was easy for water to get out of the shower. They have an all in one body wash too. The room was mostly quiet but we were there on New Year's Eve and there was one lady who had a very loud complaint in the hallway around 3 in the morning for around 15 minutes. The staff are very kind and helpful. They had no room left in their luggage storage when we arrived so they allowed us early check in which is usually 20 Euros. They have a WhatsApp ”AI” chat that you can request service through and we used it for extra towels that came up pretty quickly. The hotel has some amenities including a small restaurant/bar that has some food and coffee and paid laundry machines. Breakfast here costs 15 euros if you pre-book but if you want it the morning of it is 17 Euros. The one thing we found tricky about the hotel is that we had to use the elevator to go up and down even though we were on the first floor because all the stairwells are locked up for safety/fire protocol. Overall, a good stay for our first time in Dublin and we would consider staying here again or recommending to friends and family with similar interests to ours.

I decided to ditch staying in the city centre based on my below par experiences there on my last trip. When looking on Trip.com, Fitzpatrick Castle Hotel in Dalkey was the same price as several dorm rooms in the city centre when I looked. Getting there from Dublin Airport was relatively straightforward. I took and Aircoach from the airport to Dalkey/Ulverton Road and then walked for about 15 minutes. Up to the hotel entrance. The hotel is fairly old fashioned but personally I found it very charming. The staff were well-trained in the art of hospitality, the rooms were clean, locals were in and out of the bar, restaurant and leisure centre. Furthermore, the room was spacious with tea and coffee making facilities. The tv had a nice range of channels and the bathroom had a working shower and an abundance of towels. One thing missing was a toothbrush, toothpaste and shaving kit. I was told that you can get slippers on request as well. Get the breakfast. It’s €16 and it’s a buffet style with a delicious selection of hot and cold food. There’s rashers, sausages, hash browns, pancakes, the works. I wish I could’ve eaten more! I loved that they had a wide range of ages working there as well. One of the staff tripped when she went to ask if everything was ok and she said ‘I’m fine, I’m falling for you!’ It was then that I knew that I was home. The leisure centre is one of the best I’ve come across in a while. I’ve stayed in so many places where it’s literally an empty room with a few bits of old equipment but they had loads of weights, treadmills, bikes, etc. They do classes and physiotherapy as well. The pool and jacuzzi were also excellent. Plenty of ages in both as well but it wasnt overcrowded so you’ll get a few lengths in if you want. Lastly, make sure to go for a walk about Dalkey and the surrounding areas. I spent the morning walking down to the Vico Baths, the Forty Foot (both swimming locations) and passed through Dalkey Village. Plenty of people will be out with their family and friends whether it be for a walk, bike ride, swim or a coffee and a chat. Ditch Dublin City and say yes to Dalkey!

Molto vicino all'aeroporto. Ho scelto questo hotel per il servizio navetta anticipato che mi ha dato tranquillità. Lo staff dell'hotel ha subito organizzato un taxi gratuito per noi quando la navetta non è arrivata in orario. Ottimo servizio!

The man at the front desk was very friendly and welcoming as soon as my friends and I arrived. The rooms were kept especially clean throughout our entire stay. The friends I traveled with also ate at the breakfast and said the price was fair because the buffet was so good. 10/10 stay. Also just a ten-ish minute ride downtown and airport.

Penso che sarà un bel soggiorno una volta terminata la ristrutturazione, ma aspetta fino ad allora. Quando abbiamo prenotato inizialmente, la prenotazione era per l'Hard Rock Hotel. Circa una settimana e mezza prima del mio arrivo, NYX ha acquisito l'edificio. Non abbiamo ricevuto alcuna notifica da nessuna delle due aziende. L'hotel era leggermente obsoleto e stava subendo gli inizi della ristrutturazione. Il personale sembrava essere stato assunto da NYX e non aveva familiarità con l'hotel o era composto da ex dipendenti che non avevano familiarità con le politiche della nuova direzione. Ad esempio, la serratura manuale a catena sulla mia porta era stata disattivata in entrambe le nostre camere e il personale alla reception non sembrava capire come fosse successo. Mi hanno spostato immediatamente in una stanza con una serratura manuale funzionante, ma non sembravano capire perché sentissi il bisogno di averne una in quanto donna single nella stanza e mi hanno assicurato che il personale avrebbe rispettato la mia privacy. Anche la persona nell'altra stanza nella nostra prenotazione era disabile ma non voleva preoccuparsi di traslocare. Il giorno dopo, le pulizie hanno fatto irruzione nella sua stanza senza aspettare una risposta al suo bussare. La persona dentro stava appena finendo di vestirsi. A parte questo, sono solo piccole cose che non sono ancora state risolte nel cambio di gestione. Ad esempio, i loro scanner per tessere nelle camere e negli ascensori sembrano nuovi e ancora pignoli, e la persona alla reception non aveva letto la politica sulla lavanderia sui tagliandi della lavanderia NYX nelle camere. I tagliandi specificavano che sarebbe tornato entro le 18:00 se ritirato entro le 8:00, ma lei ha detto che potrebbe essere il giorno dopo. Mi ha anche fatto portare la biancheria alla reception quando il tagliando diceva che sarebbe stata ritirata. Il personale è stato davvero fantastico e quando gliel'ho fatto notare ho ricevuto la lavanderia in giornata; sembrava un nuovo malinteso della gestione. In generale, consiglierei di soggiornare qui dopo che avranno avuto la possibilità di sistemarsi e ristrutturare. Stavano già iniziando a rimuovere le decorazioni dell'Hard Rock e sospetto che rifaranno anche i vecchi tappeti e le pareti dai colori vivaci. Dal momento che non abbiamo ricevuto alcuna notifica sulla nuova gestione e sulla ristrutturazione, non sono sicuro che ce ne sarà una anche su quello.

My husband and I had been planning this trip to Dublin for quite some time. And when we found this beautiful boutique hotel online, we were so excited. As soon as we arrived And checked in, there was a lot going on in the lobby area, so it was a little overwhelming. We saw a lady at the desk, but we weren’t sure that she actually worked there because she didn’t greet us. Didn’t even look our way. It seemed like she had a general disinterest or disdain for us being there. I asked, “Is this the front desk to the hotel?” To which she responded in a monotone voice, “Yes.” I was shocked that this was the first impression of the hotel that we were getting. What made it worse was that my husband was told that we needed to put a card on hold and he proceeded to tap his card thinking that it was like all the other places we had been to in Ireland. But it didn’t work. Several times he tapped it and it showed nothing. He asked the lady, “does your tap work? Do you have tap?” To which she replied a curt, “no.” Mind you, she was standing there the entire time and could see the entire situation. This interaction was such a bummer, and this made our short trip to Dublin feel a little sour.  To be honest, not all of the stuff was like that morning. We woke up to get a coffee downstairs, and the gentleman that works at the coffee bar was very warm. A young Spanish speaking man. He was absolutely amazing; patient and willing to answer any questions About the items on the menu And the different pastries available.  Overall, the hotel was a mixed bag. It had a very chic vibe but outside of that lovely gentleman, their customer service can definitely improve!