Hotel con colazione a Protaras

A beautiful hotel, lovely accessories in the room , attentive staff and a gorgeous view. Only down side was that the ac wasn’t working but they gave us a fan

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

Very clean hotel.gardens are very well kept. The location is excellent. It is also very child friendly which is great for families. There is an excellent Cypriot cafe with great sea views. The Italian restaurant has some great food. We have been many times for long weekends and plan to return soon.

Sono rimasto qui per una settimana e sono andato oggi. Il personale era carino e la costruzione è bella e moderna, ma ogni volta che siamo nella nostra stanza, potevamo sentire tutti nelle loro stanze. C'era qualcuno che gridava al suo partner per qualche ora, e poi penso che se ne sia andato e che siano entrati nuovi. Abbiamo anche visto un cazzo di cane nel corridoio e sotto è una foto di salsicce rosa che abbiamo avuto al colazione. Non vale il denaro. Molto deluso quando abbiamo speso un sacco di denaro per essere li'

I have stayed this hotel before last year and I was very happy that’s why I rebooked it’s a great service there and the staff are helpful and friendly. Breakfast is great and the location is perfect. I will book for next year.

Questo piccolo hotel è in una posizione eccellente, a soli un minuto a piedi per la baia di fichi. Il personale è molto amichevole .È molto pulito . Il colazione è abbastanza adeguato e il personale del colazione è molto amichevole e accogliente. Abbiamo soggiornato qui prima e con certamente rimaniamo qui.

Nice hotel Location 5 stars on the beach Good facilities!!!

Very good service, stayed totally happy. Location is excellent. Room. Was spacious. Didn't have the chance to try the breakfast (was not. Included in the rate). Will definitely return!

Noi vorremmo tornare. Hotel familiare cosi' bello per i fine settimana tranquilli, ma non per le giovani aziende. Più: la stanza era pronta prima del check-in e hanno notato che uno di noi ha un compleanno, così hanno dato frutta e bottiglia di vino come complimento, Wi-Fi, anche. La stanza era bella e pulita. Il ristorante ha abbastanza differenze, anche il colazione ha tante opzioni per mangiare. In generale, ogni pasto era grande, al pranzo hanno anche un cibo di mare. Personale indiano a volte non capisce se menzionano scherzi brutti e poi aspettano una buona conversazione con loro. Ma dopo alcune scherzi ho perso qualsiasi motivazione a parlare con loro in generale. Purtroppo non c'è un bagno in piscina e si deve usare uno vicino alla ricezione, questo è inconfortabile e si deve aspettare fino a quando si si secca. Le bevande 50/50, la birra è buona, il vino non ci piaceva.Inoltre non ci sono bottiglie d'acqua, quindi è sempre necessario chiedere un bicchiere d'acqua al bar. La piscina è super grande questo è davvero cool perché tutti hanno abbastanza spazio per giochi e raffreddamento.

La posizione era fantastica, si può raggiungere a piedi la spiaggia di Protaras. L'insonorizzazione è un problema, si sentono le pulizie al mattino ecc. La camera era molto bella, il letto era comodo e anche ristrutturata.