Boutique hotel a Osaka

"It is a new and modern hotel with soft and soothing ambience, that is also very functional, and efficient. There is automation for registration and departure process, self-operated coin laundry machines secured with your own pin codes, and a spacious and beautiful hot bath serviced by timed fresh cold water let into each bath area regularly. Still, the human service is not neglected in the hotel. The lifts will always stop at the 4th floor where the reception is, and during the day, there will always be a staff standing there to greet you with a smile, or in case you require any assistance. The cheery breakfast team at the restaurant has been very diligent and despite they may be super busy, they make sure they maintain top-notch service standards and sometimes go above and beyond to make sure the diners are comfortable. The reception team is also very competent and quick-witted. Both requests we made via the phone from our rooms were received within 10-15mins. Our request to deliver our luggage were also processed swiftly and hassle-free. We told them our dates, flight number and our room number and they were able to complete the delivery form for us with our details in their records. Despite having many guests wanting to approach them at the same time, they are still able to provide very personalised service to each and every one. Very impressive. Lastly, the hotel provides unlimited free skin care and hair products such as facial serum, moisturiser, masks etc and you could take them freely from the reception and bath area. You could also choose from an unlimited selection of aromatherapy by portion to enjoy in your room. Although the room and the window is a little small as with most hotels in Japan, the beds are comfortable and shower is great. Location of the hotel is not bad once you learnt how to navigate around. Lots of eateries and it is just 5mins to walk to different exits to underground malls/train stations. Would recommend the hotel to my friends! Thanks for the impeccable service!"