MU, Allee des Cocotiers, Bel Ombre, Savanne, MauritiusDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.8/5
Buono
65 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.0
Strutture e servizi3.7
Servizio3.8
Pulizia3.7
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Tutte le recensioni(65)
Recensioni positive(7)
Recensioni con foto/video(2)
Recensioni negative(2)
Utente ospite
Camera Club (1 letto a due piazze, vicino al mare)
Soggiorno: nov 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 4 gen 2025
The best part of the hotel is the lagoon in front of the hotel - if you are into snorkelling. When the tide is high you can see a lot. But you should bring your own mask, snorket, fins, unless you are willing to pay 12 Euros per hour for a set. The property is sprawling. Lots of pleasant walking around. Two restaurants, with the By the Water one much better than Mercado (buffet). Book it for all night right away when you arrive. There are 180 rooms in the hotel and the By the Water restaurant takes about 50 (my guess) guests per night. This also means that there are long waits during dinner (easily 2-hour sessions). Rooms show their age but are still good. Keep light off in the evening; otherwise there will be mosquitos. Keep any food away from the room; otherwise you can have a visitor (a mouse). We were in a larger room with access to the Plantation where it is possible to have breakfast, snacks, and a semi-private pool. But this costs extra, and I am now not sure if it is worth it. There are some water activities, but they are limited either by the way the beach is (kayak) or how often they are run (snorklering and glass bottom boat trips). The pool is nice.
Overall, a very good stay for 4 nights. But check when you are going. We paid a lot because it was over the New Year. We had a breakfast/dinner package, and even with that, we had to pay an extra 80 euros per head for the New Year's dinner (not including wine). New Years activities were good: a live band, DJ, some dancing, and a fire-swallowing show, plus HUGE 5-minute-long fireworks over the ocean.
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Utente ospite
Soggiorno: ott 2022
Coppia
3 recensione
4.0/5
Molto buono
Pubblicata: 19 nov 2022
The resort is very nice, the location is perfect. However, when we first arrived the water wasn't working. It was then fixed but it looks a yellowy colour. Insect repellent doesnt seem to be working in the room ( its a plug in one) the lady sprayed the room on day one which worked but apparantly they have run out of it. We had an early start and the breakfast in the lounge was our only option, the bread/ croissant were roxk hard and dry. Other then that the usual breakfast is ok. I would recommend getting the edge water reservation for dinner the good is better then the Mercardo. We got half board but the catch is that ypu have to pay for drinks and water, which you obviously can't eat the food without, we came for are honeymoon and expected it to be included not having to pay extra for drinks. Lastly we found a waiter who was amazing and has sorted us out this trip, his name is Muzammal, he has literally made it amazing at the outrigger!
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Utente ospite
Camera King vista oceano
Soggiorno: apr 2022
Coppia
1 recensione
2.7/5
Pubblicata: 24 mag 2022
Check in by Krishna was very cold & not welcoming. Surprised that this individual is allowed to check guests in. Cold , no smile, rushed, unpleasant. I was not done finishing my welcome drink and he was in a rush to bring us to our room.
Rod, front desk manager, nice & welcoming. Ensures guests are happy.
Resort: older resort in need of renovation. Reminded me of cuban resorts. Old furniture, dated AC but blows nice cold air. Generous room space.
Check out: unfortunately got krishna again while checking out. This gentlemen needs to quit his job. I was speaking in english and he continuously answered back in creole. I had to tell him if knows how to speak in english as my wife does not speak Creole. Bad bad service.
Geraldine - good service, polite, welcoming.
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Risposta dalla struttura: Dear Valued Guest,Sorry to hear about the issues you faced and thank you for raising them to us, We do try to arrange an express check in to avoid long waiting at the lobby and will see based on this to improve it. For the issues with the friendliness and language we shall also see to work further on that for hopefully your next visit.With renewed apologiesCyrille CarmonaGeneral Manager
ALEXANDER
Camera King vista oceano
Soggiorno: dic 2024
Coppia
15 recensione
2.2/5
Pubblicata: 21 gen 2025
В декабре 2021 года были на отдыхе в этом отеле. Уже тогда все было довольно старенькое, отель нуждался в реновации. Но еда была нормальная, более-менее чисто и несколько дней пребывания нас устроили. В этот раз были 4 дня. Ничего не изменилось, отель совсем состарился. Спасают территория и неплохие ужины в ресторане на пляже. На завтраке в столовой ужас, столы и посуда грязные, еда плохая. Уборка номеров кое-как, вроде бы и ничего, но везде остается грязь. Номер обещан 63 метра, лично измерил-от силы 35. Отель, благодаря "умелому руководству" превратился из 5 звезд в 3 звезды от силы. Явная проблема с руководством и менеджментом. Сюда больше ни ногой. Не рекомендую.
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Utente ospite
Camera King vista oceano
Soggiorno: giu 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
Комфортный отель и для семьи и для пар. Есть развлечения, бесплатные для постояльцев: морские, детские. Питание хорошее.
Единственное , это шумный бар до 23 часов и часто слышно соседей