Srinagar: hotel con bar

A heartfelt thank you to Mr. Zaid, Ms. Fozia, and Mr. Ummer for making our stay truly special. The entire team went above and beyond to ensure we were comfortable and had everything we needed. A special appreciation for Zaid and Fozia for the beautiful room arrangement and decorations for my wife’s birthday—it made the celebration even more memorable. Fozia’s humble and welcoming nature added a personal touch to the experience, making us feel genuinely at home. We truly appreciate the warmth, effort, and incredible hospitality from the entire team. Thank you for an unforgettable stay!

La posizione è stata molto benvenuta e la macchina è stata parcheggiata con un valet, che era importante perché era freddo e pioveva. Ci è stato offerto un drink caldo e un posto confortevole per sedersi mentre le formalità di check-in sono state completate. Non abbiamo nemmeno avuto tempo di finire il nostro drink prima di essere offerti una stanza aggiornata a nessun costo aggiuntivo. La stanza era spaziosa, vestita in modo bellissimo, e ci fu mostrato il nostro balcone privato con la vista più spettacolare, e questo era anche molto ben arredato. Tutto era come speravamo e come ci aspettavamo, perché l'hotel è COSTO, ma abbiamo ricevuto esattamente quello che abbiamo pagato. Tutti i dipendenti erano attenti, amichevoli e di aiuto. Purtroppo la Pandemia ha colpito tutti e questo hotel ha dovuto fare il meglio per sopravvivere a questi tempi difficili. Le strutture del Spa sono state ridotte per risparmiare costi, ma quando ci siamo avvicinati al suo utilizzo il posto è stato riscaldato e i trattamenti sono stati migliorati per garantire che siamo più che soddisfatti. Il lusso è costoso e ci è davvero piaciuto il pampering!!! Posso solo dire che questo hotel e il trattamento dei loro ospiti sono tutto ciò che si aspetta per il prezzo che si deve pagare. Se avessimo un denaro illimitato, restiamo qui solo quando visitamo il Kashmir, che spesso visitavo la famiglia. Anche quando visitamo la famiglia qui, spesso visitamo l'hotel, solo per godere i giardini e ammirare l'edificio e l'atmosfera. Sebbene non possiamo spendere un penny su queste visite, il trattamento da parte del personale è sempre stato lo stesso di quello che abbiamo vissuto in occasione di questa visita. Una parola per descrivere questo hotel FABULOUS.

Brilliant service. Loved the hospitality from the staff. Staff was very caring and always willing to look after the guests. We had one of the best Thai green curry. Overall food quality was excellent. I would strongly recommend this Hotel. Afreena, Ishfaq Bhat, Sajad, Mujeeb, Tanveer and Abid were all very helpful.

When we decided to go to Kashmir for a trip with my family and Friends, I thought about Lily of Nageen first as one of my close friends stayed in this houseboat(few years back) and she has written a blog about her stay, and she mentioned that her stay and people over there are awesome. With this feedback, I thought let me also approach Ajaz (owner of this property) and check for bookings. Talk with him was so comfortable and he provided us lot of suggestions on where to go, which time is good etc. We finally decided to stay here for around 4 days which was the best decision we made. Facilities in the boat are good, and dinner cooked by his family made us feel like home food. Mehraj who is the caretaker of this property always made us feel we are at home and Nadeem bhai who took us to all the places around was knowledgeable of surroundings. We literally explored Srinagar locals, street food, Sunday bazar in Lal chowk, Mosque, Church and Shankaracharya on one day without feeling stressed. We felt it is really worth the money and we really enjoyed wakening every morning with bird chirps and wonderful feel when we sit in the balcony of this boat with lake view. We really had good time and looking forward for next visit in future to the same property.

We thoroughly enjoyed our stay at Mirage, situated in a serene part of Srinagar. The rooms were incredibly spacious and luxurious, making our accommodation very comfortable. The food was delightful, and the staff was exceptionally helpful. Mr. Nazeer provided excellent room service, ensuring our needs were met promptly. A special mention goes to Mr. Zulfi, who went above and beyond to ensure our tour was unforgettable. His dedication truly made our experience memorable.

IT WAS ONE OF THE WORST EXPERIENCE OF MY LIFE - PLEASE DONT GO IF GOING WITH FAMILY, I AM PLANNING TO RAISE AND FIR AGAINST THE OWNER. WHAT WENT WRONG - - Due to maintenance they have kept the full houseboat wide open. Later the staff left the houseboat without closing it and informing any of us. I was with a small kid and it was not at all safe. - After few hours when we started raising the voice suddenly they closed the floors and didn't told us that the leakage/ maintenance was properly done or not. - Staff wasn't all all supportive till the time we started raising our voices, as they were just trying to mint extra money from us for food and other services. - When i put a complaint to goibibo for the same, next day owner called me with all the abusive words in his mouth and asked me to leave and tried to threaten me. - Upon reaching the houseboat i though i will just leave the place, the owner ***** with 7-8 more locals came to houseboat and started shouting on me and TRIED TO KEPT ME AS HOSTAGE TILL THE TIME I SIGN A PAPER THAT I AM LEAVING ON MY OWN AND ALSO DELETING THE VIDEO WHICH WE HAVE MADE WHEN HE WAS SHOUTING ON US. WE HAVE ALSO KEPT A AUDIO RECORDER WHICH RECORDED THE WHOLE EVIDENCE AND HAVE SENT THE AUDIO / VIDEO RECORDING TO GOIBIBO FOR TAKING FURTHER ACTION. PERSONAL ADVICE: DONT GO TO THIS HOUSEBOAT NOT JUST FOR THIS INCIDENT WHICH OBVIOUSLY IS VERY IMPORTANT FOR FAMILY TRAVELLERS BUT FOR OVERALL HYGENE WHICH YOU CAN SEE IN THE PICTURES ATTACHED. Sharing chronology below for everyone. Day 1 During our stay, we were not supported well during the checkout process. Shortly after checking in, some maintenance work began, which was clearly an issue that had existed prior but was hidden from us. The boat was also found to be leaking, putting our safety at risk. The entire boat was left open even when my family members were in their rooms, essentially trapping them. After inquiring about when the maintenance would be completed, as the worker had left everything open for 4-5 hours, it was only after I applied pressure that they hastily closed the houseboat covers, without confirming if the leakage had been resolved. I have since filed a complaint on Goibibo, providing photographic evidence of these issues. Day 2: It was normal morning as we did our breakfast and left for outing to Sonmarg, While returning from there the owner of the houseboat called me around 5:15 PM on my way back, The call first received by my brother-in-law as my phone was with him, when he talked rudely and hung up. Later i called him back.. The houseboat owner was speaking very rudely and using abusive language that I cannot even repeat. He was yelling at me, accusing me of posting negative things about his houseboat on Goibibo. He threatened that if I did not check out immediately, he would throw my luggage off the boat. Immediately, I called the Goibibo team to inform them about the incident. I expressed my concerns about potential danger. The Goibib