Leggi le recensioni degli ospiti sugli hotel di Bansko

Apartments Bansko
5/51 Recensioni
Tutto era perfetto
Hotel Tanne
4.3/515 Recensioni
We stayed at the Tanne Hotel during our 9 day ski vacation. All in all we took up 5 rooms, which were neat and welcoming, with a feeling of cleanliness overall. I was there with my wife and 4 year old and it was great for us. The ski lift was within walking distance (which didn't matter much since it couldn't get you anywhere, due to the number of people, but that's another story for another time) and there was ample parking for all guests. The real highlights of the place were the Spa area, which included a pool, a jacuzzi, several saunas, massage, showers and lounge chairs, and the restaurant. In fact, the restaurant deserves its own paragraph. Large and welcoming, the staff was professional and always ready to pick up on us needing them. While English wasn't a string point of the waiters, they spoke more than enough to never get our orders wrong and they were super friendly and welcoming. And the food - oh my god the food. If you're not from the Balkans, you owe it to yourself to try the soups here, as well as the lamb and the sausage, but really, everything on the menu was brilliant. I give this place a solid 10. Thanks, Tanne, for the great base of operations for our vacation.
Premier Luxury Mountain Resort
4.4/550 Recensioni
The hotel is a gem. We stayed for 5 nights in Dec 2024. You can tell that the company or owner has invested lots of time and money to create this result. Excellent quality of materials the rooms are spacious and the setup was beautiful. They gave us a fantastic family room, with very comfortable beds and was very clean. Now the downsides. Except for the housekeeping department, which did a fantastic job and kept the hotel sparkling clean, all the rest of the staff need better manners and lots of training. The front desk could not help me with any questions I had. They did not even know if they knew if a bus made any roots from the hotel to the town. The next day I discovered that they have their own van which takes you downtown without any charge. Anytime I would asked they would say they would get back to me or call my room for the requested information. No one bothered. The night shift receptionist did not speak English and we could not communicate at all. Waiting staff need to be trained. A 5 * hotel is not only the facilities. You need to have the proper services to call yourself a 5* hotel. Breakfast staff and lobby bar staff were all around the place doing random things or checking their phones except of taking care of the guests. When we went at the lobby bar to have something to eat and drink the place was empty and there were two waiters on duty. We had to call to call them to come to the table and even then it took them an additional 5’ for them to come. Everything was served like if we were at a cheap tavern. All plates and drinks came by hand and never used a single tray. Prices were reasonable except for the small bottle of water which costed 10 lev =5€! Breakfast staff would gather in parties of two or three and stare at the people having breakfast and making comments to each other. Not very helpful. The only person always doing something was a new guy with long hair probably a trainee. Breakfast setup was ok. The groom at the reception would always be on his phone doing nothing. I was struggling with 3 suitcases and his only concern was to hide his phone. Never offered to help. The maintenance department was doing some work outside of our rooms. We were not bothered about it at all. After the first day they left all the rubbish and equipment there and never took them ,away. They could at least throw away the plastic wrappings, brooms, and mops and tidy up the area. We had to see this every time we would sit out at our balcony. The ladies at the spa were very friendly and polite. We booked massage treatments for all 4 of us. We were very happy. One of the jacuzzis was problematic and the water has not hot. The sauna and steam bath were good. If the waiting and front desk staff gets trained and services improve only then this hotel can really be called a 5*hotel. I really hope that something of the above will change in the near future as the hotel really deserves it. In any case I highly recommend it as it stands out from the rest in
Four Points by Sheraton Bansko
4.4/519 Recensioni
We are very grateful to Janitsa for her immediate and professional attention at check-in. She was really sincere with our needs throughout our stay. A lot has been written about the air conditioning, but it has been improved and was available upon request. Most facilities in Bansko do not usually have air conditioning because winter is the main season, but this is one of the few hotels that has air conditioning and is comfortable even in the summer. The facilities have been renovated and the rooms are clean and modern. We planned to stay two nights, but are considering an additional night because of the staff and comfort. If you have an IT visa, you would be super happy if you could stay here long term.
St George Ski & Holiday - Half Board & All Inclusive
4.3/523 Recensioni
Non capisco perché questo hotel non ha un punteggio più alto, ci piace! Le camere sono state ristrutturate di recente così bellissimo moderno interno e molto pulito. Camere confortevoli, grande piscina con camera da vapore, poche saune e jacuzzi. Il cibo è fantastico. Abbiamo soggiornato 4 notti a metà bordo e non abbiamo mai avuto un cattivo pasto! La zuppa ogni notte era eccellente, soprattutto carote e ginger venerdì sera! Grande scelta al colazione e amore che lasciano le macchine da bere per entrambi i pasti. Di solito si fermano a cena. Il personale è molto attento e veloce a pulire i piatti nel ristorante. Inoltre, grande posizione con autobus sciistico per gondola gratuita o circa 10 minuti a piedi.
Hotel Perun Lodge
3.8/58 Recensioni
È un hotel molto bello per gli sciatori e offre un grande valore per i soldi. Bus sciatori corre ogni ora. Bella stanza sciistica. La stanza era pulita, spaziosa e calda, con balcone che offre vista sulla montagna. L'hotel è convenientemente vicino alla zona sciistica e vicini ristoranti e bar. Un enorme plus è il negozio di comodità situato all'interno dell'hotel. Il personale è molto gentile e amichevole. Il colazione ha molte opzioni, tra cui le scelte per coloro che hanno restrizioni alimentari. Tipo di viaggioFerigio · Coppia Rooms5.0Service5.0Location5.0 Hotel

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Informazioni di viaggio locali

Numero di hotel321
Numero di recensioni1,067
Prezzo più alto766 €
Prezzo più basso33 €
Prezzo medio (giorni feriali)134 €
Prezzo medio (fine settimana)137 €