Recensioni su Hyatt Regency Bangkok Suvarnabhumi Airport

Risposta dalla struttura: Dear Guest,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong

Risposta dalla struttura: Dear BooBoo,Thank you for your kind words regarding your recent stay at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that our convenient shuttle service and early breakfast hours contributed to your positive experience. It is wonderful to know that you appreciated our spacious facilities and the swimming pool. We look forward to welcoming you back on your next visit.Best regards,Novotel Bangkok Suvarnabhumi Airport

Risposta dalla struttura: Dear Judith Ann,Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed your Christmas Day at our hotel, and that our festive atmosphere, exceptional cuisine, and gluten-free offerings contributed to a memorable holiday. Your kind words motivate our team to continue providing exceptional service. We look forward to welcoming you back in the future for another enchanting stay.Warm regards,Novotel Bangkok Suvarnabhumi Airport

Risposta dalla struttura: Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found our pool facilities to be amazing. It is our priority to provide a relaxing experience for our guests, and we appreciate your kind remarks.We look forward to welcoming you back in the future.Best regards,Novotel Bangkok Suvarnabhumi Airport

Risposta dalla struttura: Dear Long Dong Silver,We are delighted to hear that you enjoyed our lovely facilities, including the nice and big swimming pool. It would be a pleasure to welcome you back for another stay in the future. Thank you for sharing your positive feedback with us.Best regards,Novotel Bangkok Suvarnabhumi Airport

Risposta dalla struttura: Dear ZX 谢, Thank you for sharing your feedback. We are glad to hear that you found our hotel convenient for catching an early flight. We appreciate your observation about the room condition and will certainly take this into consideration for future improvements. Your comfort is important to us, and we strive to provide a pleasant stay for all our guests. We hope to welcome you back for an even better experience. Best regards, Winai MoonsriGuest Experience Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your experience regarding the additional bed request. We sincerely apologize for the delay you encountered and understand how it may have disrupted your family's comfort during your stay. Our goal is to provide timely service, and your feedback is invaluable in helping us improve. We hope to have the opportunity to serve you better in the future.Warm regards,Winai MoonsriGuest Experience Manager

Risposta dalla struttura: Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient shuttle service and appreciated the early breakfast options. It is our aim to offer our guests a comfortable and accommodating experience, and your positive remarks on these services are truly gratifying.Best regards,Novotel Bangkok Suvarnabhumi Airport