Sheraton Saigon Grand Opera Hotel

Recensioni su Sheraton Saigon Grand Opera Hotel

Sheraton Saigon Grand Opera Hotel

88 Đ. Đồng Khởi, Bến Nghé, District 1, Ho Chi Minh City, VietnamDettagli hotel
Sheraton Saigon Grand Opera Hotel
Sheraton Saigon Grand Opera HotelSheraton Saigon Grand Opera HotelSheraton Saigon Grand Opera Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Fantastico
315 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.6
Pulizia4.7
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Tutte le recensioni(315)
Recensioni positive(304)
Recensioni con foto/video(76)
Proprietario simpatico(71)
Ottima colazione(24)
Posizione centrale(16)
Ambiente di classe(13)
Ideale per viaggi di lavoro(12)
Camere ampie(9)
Vista meravigliosa(8)
Molti servizi(7)
Recensioni negative(11)
Utente ospite
Camera Ospiti (letto a due piazze)
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
The location is great!The environment is also great, the staff are very enthusiastic, and they have given us great room.It's a room with a corner window. The staff in the swimming pool are also very friendly. We will come back again.
Traduci
Risposta dalla struttura: Dear Valued Guest, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you have had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations, our associates’ elevated service as well as the convenience of moving around due to the centrality of our location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Ttan00
Camera Ospiti (letto a due piazze)
Soggiorno: set 2024
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 6 gen 2025
Rooom are Spaciouse , best is big and soft... very nice view at night too..
Traduci
Risposta dalla struttura: Dear Ttan00, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and sharing your amazing experience with us! We are truly delighted to receive your glowing feedbacks on your recent stay experience with us, with special mention on the room’s spaciousness and the impressive view. Our main goal is to elevate each of our guest stay experience with us and we are extremely happy we managed to fulfill this goal with you. We will share your great feedbacks with our team and I’m sure they will be as motivated and inspired as much as I am. Once again, thank you very much for sharing your experience with us and we look forward to welcoming you back again when you next visit this beautiful city! Warm regards, Julian Wong General Manager
Rany An
Camera Ospiti (letto a due piazze)
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
Very good we love it
Traduci
Risposta dalla struttura: Dear Rany An,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We looking forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian WongGeneral Manager
melissa
Accesso al Club Lounge, Camera per Ospiti, 2 Letti Singoli
Soggiorno: lug 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
Excellent hotel, nice room and all the amenities that comes with it. Will definite come back.
Traduci
Risposta dalla struttura: Dear melissa, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel.We are gratified to know that you’ve had a memorable stay experience with us. We have also noted your stay highlights as the quality of our accommodations. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Koon Eng
Camera Ospiti (letto a due piazze)
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 1 gen 2025
Very good location and very central. The gym was good size with the full set of equipments which i really appreciate. Room and hotel itself was very well maintained and very clean.
Traduci
Risposta dalla struttura: Dear Koon Eng, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you have had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations, the outstanding gym and the convenience of moving around due to the centrality of our location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
J Kek
Camera Ospiti (letto a due piazze)
Soggiorno: mag 2024
Lavoro
29 recensione
5.0/5
Eccezionale
Pubblicata: 21 giu 2024
A little on the expensive side, but service and facilities are very good. They showed eurocup as well in the lobby!
Traduci
Risposta dalla struttura: Dear J Kek, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you’ve had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations as well as our associates’ elevated service. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Stefan
Camera Ospiti (letto a due piazze)
Soggiorno: ott 2024
Coppia
12 recensione
4.7/5
Fantastico
Pubblicata: 3 dic 2024
Good Breakfast. Variation of Veggies missing. Overall Very Good!
Traduci
Risposta dalla struttura: Dear Stefan, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you have had a great stay experience with us, especially your impression to the delectable delicacies in our breakfast buffet. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Utente ospite
Camera Ospiti (letto a due piazze)
Soggiorno: ago 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 set 2024
Breakfast and fitness are so good services. It is very great time with the family
Traduci
Risposta dalla struttura: Dear Valued Guest, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you’ve had a great stay experience with us, especially your impression to our fitness service as well as the delectable delicacies in our breakfast. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Utente ospite
Accesso al Club Lounge, Camera per Ospiti, 2 Letti Singoli
Soggiorno: ott 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2024
Great hotel with executive lounge, great service from the staff
Traduci
Risposta dalla struttura: Dear Valued Guest, Many thanks for taking the time to share your recent experience with Sheraton Saigon Grand Opera Hotel! It’s our pleasure to welcome you to Sheraton Saigon Grand Opera Hotel and learn that you enjoyed the genuine care service of our associates. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards, Julian Wong General Manager
Utente ospite
Camera Ospiti (letto a due piazze)
Soggiorno: mag 2024
Lavoro
2 recensione
2.5/5
Pubblicata: 9 giu 2024
DO NOT BOOK FROM TRIP.com if you are Marriott bonvoy member, you will not get reward or points if you book from this platform. Trip.com did not mention this when I made booking, resulting in an overall loss. Could have gotten a free night stay but had to change my hotel in the end , and pay extra!
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and for sharing your recent stay experience with us.We always strive to deliver a memorable stay experience for our guests, unfortunately we were unable to meet your expectations in your recent stay with us. Please rest assured that our management team will take your feedbacks seriously for future improvements. Once again, thank you very much for sharing constructive feedback with us, and we look forward to welcoming you back to our hotel.Warmest regards, Julian Wong General Manager
Utente anonimo
Camera Ospiti (2 letti)
Soggiorno: ott 2024
Lavoro
5 recensione
4.7/5
Fantastico
Pubblicata: 17 nov 2024
I really like a hotel breakfast with plenty of choices
Traduci
Risposta dalla struttura: Dear Valued Guest, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you’ve had a great stay experience with us, especially your impression to the delectable delicacies in our breakfast Buffet. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Utente ospite
Accesso club lounge, monolocale, letto king size, Grand Tower
Soggiorno: apr 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 31 mag 2024
We met our old friends from the USA in a reunion occasion and this hotel complemented it. We all loved our roomsand the executive lounge . Location of this hotel is perfect in the center of the city.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. Moreover, we have also well noted your special regards to the central location and the quality of our accommodations. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
Utente anonimo
Camera Ospiti (letto a due piazze)
Soggiorno: apr 2024
Lavoro
2 recensione
3.5/5
Pubblicata: 18 mag 2024
Very poor customer experience where Sheraton insisted that I had to pay for my breakfast (while I literally having breakfast) when my hotel deposit had gone over limit (without my prior knowledge). I requested if I could clear my room account upon my departure but Sheraton insisted I had to on the spot. Literally indicating I will run away without paying. I escalated the matter to the Director of rooms which they subsequently apologised and refunded my breakfast sum as token of apology. Sheraton also extended my late check-out to 3pm as a form of goodwill. Alas, the follow up was bad where they did not reflect my extension in my room key. I found out when I got locked out and had to go to lobby customer service to rectify it. Sheraton level of customer service is left much to be desired as a 5 star hotel.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us. We always strive to deliver a memorable stay experience for all our guests. Therefore, we are concerned that we were unable to do so during your recent stay with us. Please rest assured that your feedback will be seriously taken into consideration with a view to further improvements. Once again, thank you for choosing to stay and sharing your constructive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian WongGeneraly Manager
Keng Piao
Accesso club lounge, monolocale, letto king size, Grand Tower
Soggiorno: ott 2024
Lavoro
29 recensione
4.0/5
Molto buono
Pubblicata: 26 nov 2024
Had a good experience, and it is a nice hotel.
Traduci
Risposta dalla struttura: Dear Keng Piao,  Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and sharing your amazing experience with us! We are delighted to know that you have had a great stay experience with us. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level.  Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Utente ospite
Camera Ospiti (letto a due piazze)
Soggiorno: nov 2023
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2023
Very clean, good location, service minded staff 10/10⭐️⭐️⭐️⭐️⭐️
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your amazing experience with us! We are truly delighted to receive your glowing feedback on your recent experience with us, with special comments on cleanliness of our hotel, the exquisite location as well as the professional service of our associates. Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Hotel & Towers to a higher level. Once again, thank you for choosing us and we look forward to welcoming you back in the nearest future.Warm regards, Julian Wong, General Manager