Recensioni su Astera Resort Canggu by iNi Vie Hospitality
Astera Resort Canggu by iNi Vie Hospitality
Jl. Canggu Padang Linjong No.8x, Canggu, Kec. Kuta Utara, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaDettagli hotel
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1 notte
Recensioni degli ospiti
4.7/5
Fantastico
32 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.6
Pulizia4.7
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Tutte le recensioni(32)
Recensioni positive(30)
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Soggiorno meraviglioso!(18)
Ottimo servizio(9)
Posizione ideale(7)
Recensioni negative(2)
Utente ospite
Villa Tecno Royal (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: Nov 28, 2024
Perfect stay here! I love everything here and the staffs are super friendly and helpful! Nice environment, many restaurants nearby as well! Especially all the reception ladies Devi, Fanning and Resi are extremely friendly with great smile! Would love to come again!
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Bem08
Villa Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Oct 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: Oct 2, 2024
The hotel is gorgeous, the service is top notch! Come, you won’t regret it, the guys have everything you need for a quality holiday. We are also ready to fulfill any of your wishes. Thanks a lot!
The location is excellent, there are many interesting places to eat, shops nearby, and there are a lot of different services for a romantic pastime.
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Utente ospite
Villa Loft Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Jul 2024
Viaggio con amici
7 recensione
5.0/5
Eccezionale
Pubblicata: Jul 7, 2024
Had a great time at Astera! We initially only booked for three nights but ended up extending as we liked it so much. It's close enough to all the great coffee shops, restaurants and party spots while also being on the outskirts and not too noisy. The staff were always friendly and kind and the villa has good western and Chinese breakfast options. The room was spacious and clean and would definitely stay there again!
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Utente anonimo
Villa Tecno Royal (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Oct 2024
Coppia
28 recensione
5.0/5
Eccezionale
Pubblicata: Oct 25, 2024
Nice 👍🏼
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Utente ospite
Villa Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Oct 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: Nov 2, 2024
My partner and I had an absolutely incredible stay at Astera Resort Canggu! From the moment we arrived, we felt welcomed and looked after by the attentive and friendly staff. The resort itself is stunning, with beautiful, modern decor and thoughtful touches throughout that made our stay feel luxurious and relaxing.
The room was impeccably clean and spacious, with all the amenities we could need. We loved the private pool—it was the perfect place to unwind and escape. The lush, serene atmosphere around the resort really made us feel like we were in our own little paradise.
Location-wise, Astera Resort is ideal, close to everything you’d want to see and do in Canggu while still maintaining a peaceful ambiance. The staff went above and beyond to make sure we had an unforgettable experience, offering recommendations, arranging transportation, and always greeting us with a smile.
Overall, Astera Resort Canggu was a perfect getaway, and we can’t wait to come back! Highly recommend for anyone looking to experience the beauty and tranquility of Bali in style.
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Alex_KA
Loft Suite
Soggiorno: Mar 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: Mar 24, 2024
I would like to express my gratitude for the exceptional service provided by the hotel reception staff during our stay in Astera Resort Canggu. When we encountered a problem with our room, the staff was quick to assist and went above and beyond to ensure that we had a memorable and comfortable experience. They not only resolved the issue promptly but also upgraded us to a more luxurious room for the remainder of our vacation.
We highly recommend this hotel to anyone looking for a memorable and delightful stay in Bali.
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Risposta dalla struttura: Dear AlexandraOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Utente ospite
Villa Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Feb 2024
Coppia
1 recensione
2.0/5
Pubblicata: Feb 20, 2024
Really disappointed with the management of hotel and trip.com.. booked this stay for my wedding anniversary I received the wrong room.. I booked the smart one bedroom villa, however the hotel claims that they received the reservation as one loft bedroom villa..I paid more for the smart one bedroom villa.. they hotel management asked to me to settle this issue with trip.com.. informed trip.com and they told me no error on their end the correct room was reserved..so I went back to the hotel management and they said they have evidence of the room reserved.. All I’m asking for is refund for the price difference, even I never get to stay in the room I booked I’m fine with it.. it’s really frustrating we came to Bali to have relaxing time for our anniversary but ending being super stressed up with this issue..
The room aesthetic wise looks nice however the hygiene was very bad.. the hot tub filled with tiny bugs went we arrived.. the shower rain has water stain all over and the shower knob was so rusty you can’t even turn on the shower.. the management was so bad I requested for a slightly late check out timing 1pm since my flight was in the evening and they refused my request.. which made me to rush my check out for the stay.. if you want complimentary service pls don’t book this hotel cause everything they charge even simple room decoration they overcharge..
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Risposta dalla struttura: Om Swastiastu warm greetings from Astera Villa Canggu.Dear Guest User,Thank you very much for having taken the time to post your feedback, and highly appreciate to choose us to stay during your vacation in our villa.We really concerned about guests feedback and every single real guests feedback are very high value for us for our future development and guidance.for all of your feedback and of course we will use it for our guidance, motivation and future developmentWe are looking forward to welcome you back to our villa.Best Regards,Ayu Kartika Villa Manager
Brandon
Villa Loft Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Mar 2024
Coppia
33 recensione
3.5/5
Pubblicata: Mar 15, 2024
Great location and stay. Bed sheets could be cleaner though.
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Risposta dalla struttura: Dear Brandon,Om Swastiastu warm greetings from Astera Villa Canggu.Thank you very much for having taken the time to post your feedback, and highly appreciate to choose us to stay during your vacation in our villa.We really concerned about guests feedback and every single real guests feedback are very high value for us for our future development and guidance.for all of your constructive feedback and of course we will use it for our guidance, motivation and future developmentWe are looking forward to welcome you back to our villa.Best Regards,Ayu Kartika Villa Manager
Chella in China
Villa Loft Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Jul 2024
Viaggio con amici
16 recensione
4.2/5
Molto buono
Pubblicata: Jul 30, 2024
This was a very aesthetically interesting pleasing hotel with really nice staff who are kind and helpful. However some things as advertised online were not right. (1) big pool as advertised (2) no free shuttle as our room rate suggested we still had to pay for that.
The staff are nice I think the hotel just needs a little updating. However the Spotify is really lovely and the TV and location is very far from the airport but still nice & close to the Canggu central areas.
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Utente ospite
Loft Suite
Soggiorno: Nov 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: Nov 13, 2024
Very big clean rooms. Excellent service.
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Mirkozar86
Loft Suite
Soggiorno: Sep 2023
Coppia
17 recensione
4.5/5
Ottimo
Pubblicata: Sep 5, 2023
Nice hotel, clean, close to the attractions, spacious rooms and good staff. The 2 floors room was really beautiful and fun. Recommend for families and couples.
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Risposta dalla struttura: Dear Mirkozar86Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager
sazan
Villa Loft Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Feb 2024
Coppia
22 recensione
5.0/5
Eccezionale
Pubblicata: Feb 17, 2024
Awesome place to stay, we had wonderful time. need bit more cleaning other than that, everything is good.
Traduci
Risposta dalla struttura: Dear Sazan,Om Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Utente ospite
Villa Loft Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Aug 2023
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: Aug 6, 2023
first thing that they haven’t mentioned while booking is they will take 500000 IDR as security money from you and will refund when you checkout so please keep in mind as this charged me a transaction fee from my card. Second the service was not upto the mark like sometime i have to call twice to get my bottle fill with water.
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Risposta dalla struttura: Om Swastiastu Warm greetings from Astera Villa Canggu.Dear Guest User,Thank you so much for your valuable review and taking your time to share your experience on C-Trip.We highly appreciate that you have trusted us to be your home on your canggu holiday this time. I do apologize to hear your disappointment about the experience.Once again we appreciate your positive feedback showing about your truly genuinely care of our future success.This is something that we have committed to always improve and feedback like yours encourages us to do it sooner rather than later.Best Regards, Ayu Kartika Villa Manager
Utente ospite
Loft Suite
Soggiorno: May 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: May 27, 2024
Great stay ! Such friendly staff as well and beautiful location
Traduci
Risposta dalla struttura: Dear Guest UserOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager
Zakaria_china
Villa Tecno (1 camera da letto, piscina privata, con jacuzzi)
Soggiorno: Jul 2023
Coppia
43 recensione
4.7/5
Fantastico
Pubblicata: Jul 28, 2023
Nice hotel , the staff there so helpful , good location ., clean , breakfast is good and swimming pool with nice sunset view
Traduci
Risposta dalla struttura: Dear ZackOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager