Recensioni su Batu Karang Lembongan Resort & Spa

Resort meraviglioso. La villa con una camera da letto ha una vista mozzafiato. Abbiamo adorato la vasca da bagno esterna. Il personale è stato fantastico! L'unica pecca era l'odore di fogna a destra della piscina a sfioro all'ultimo piano. A volte era insopportabile e non potevamo usare la piscina.

Ho pensato che la colazione fosse molto buona con una buona varietà, il set della piscina era fantastico con una posizione fantastica con una bellissima prospettiva e vista. Le strutture erano buone, la camera pulita e spaziosa.

Batu Karang Lembongan Resort, Lembongan Island: uno dei grandi resort di LI, Batu Karang ha due personalità divise. In primo luogo, ha avuto i suoi giorni d'oro come ha fatto Jackie Collins. Pensa a "Dynasty": ottieni l'idea dei capelli gonfi degli anni '80. Oggi è gloria sbiadita su alcuni fronti e boho-cool su altri. La piscina, la palestra e la reception principale e il ristorante sono logori e obsoleti degli anni '80. Le camere da letto sono semi belle con un letto stupendo ma impianti elettrici obsoleti e sistema WIFI. Il bagno è un po' un miscuglio, con alcuni nuovi elementi come l'imponente vasca da bagno grigio pietra che è l'alleluia del bagno. Prese, spine, specchi hanno bisogno di un restyling. Ottieni ancora viste mozzafiato dall'hotel o dai ristoranti. Ora la parte eccitante: The Deck e il bar clandestino segreto sulla sporgenza della scogliera The Howff. The Deck è il pit stop imbiancato di pellegrinaggio greco di tutti i visitatori dell'isola. Sembra una vacanza e ti regala il panorama blu elettrico punteggiato di pigre barche che ondeggiano su e giù per l'acqua. Cocktail, frullati, succhi di frutta, frullati urlano emozioni technicolor e ti mostrano cosa significa veramente vacanza. Anche il cibo è buono e ben presentato. L'Howff è una grotta oscura, medievale e misteriosa che incontra il concetto di cocktail speakeasy di whisky di mare, che è rinfrescante per gli standard dell'isola. Con i nuovi arrivati ​​acconciati come Lago sull'isola, Batu Karang ha bisogno di lasciar andare il vecchio e il brutto e rinfrescarsi con nuovi accessori abbinati a The Deck e The Howff. #eatstylishtravelstylish

My 4 year old enjoyed the resort to the max. The staff are all friendly and we were very well taken care of by them. The food is all delicious and healthy. There are 3 swimming pools and 2 gym room maybe, or 1 gym room and a sauna room. It is definitely worth the price paid. The service given is 5 stars.

The hotel boasts an exceptional location on a hillside with elevated views of the beach and is surrounded by restaurants. The rooms are perfect, very well-maintained, with impeccable showers and bathtubs. The staff's service is outstanding, and the à la carte breakfast is probably one of the best I've ever had in a hotel. While higher-floor rooms require climbing an uncomfortable slope, they provide carts for convenience. I would definitely recommend staying here.

Terrible experience. My request was completely ignored, the toilet was filthy upon arrival, the bedsheet had yellow stains, and the telephone was dirty. Service was below average. Not worth the price at all. The only good points: great view from the room, the facilities were almost complete. — I booked this resort to celebrate my friend’s birthday and was extremely disappointed. It was a headache from the moment we arrived. This was supposed to be a relaxing and special day for me too, but it ended up leaving me with nothing but frustration and disappointment. I had clearly requested a birthday setup during the booking process (bed, maybe bathtub, even mentioned I’d be happy to pay extra), followed up with a message (which was read but ignored), and even sent an email and still no reply until after check-in. I assumed they had passed it on to housekeeping thought it was a simple request. Turns out, nothing was done. At check-in, they acted like it was my fault for not receiving confirmation? How would I confirm anything if no one replied? After going back and forth, they finally admitted it was their mistake. But it shouldn’t take that much effort just to be heard. In the end, they only managed to provide a complimentary birthday cake, which was a nice gesture. Because the birthday request was missed, the flower bath setup couldn’t be done before check-in. They offered it in the evening instead, which already killed the surprise. I asked for 6pm. But the staff completely ruined the surprise. Before we got to the room, the male receptionist discreetly handed me a receipt with the flower bath charge. But a few seconds later, a female receptionist handed the same receipt right in front of my friend, she read and questioned it. Surprise gone. That’s just careless and unprofessional. The female receptionist honestly needs a lot more training, not just for that mistake, but overall. She barely smiled, seemed unsure of her role, and didn’t leave a good impression. Another issue, the toilet was disgusting, literally had poop stains when we arrived. I immediately called and asked for it to be cleaned and for the hand wash to be refilled (it was empty from the start). When we returned later, the soap was filled, but the toilet hadn’t been touched! It was still exactly the same! I called again, and we went out for hours. Came back late, and it was still dirty… only partially cleaned. Honestly, that’s just unacceptable for any hotel, let alone one at this price. To make things worse, bath water was already half gone when we returned. And when I saw the flower bath, I was speechless…it looked like a messy pile of petals thrown for a funeral, with no shape, no effort, no romance. They initially wanted to charge me Rp580,000 for that, which was ridiculous. But after I complained during checkout, they waived the charge. But overall? This resort completely failed to deliver the experience we expected. It ruined what was supposed to be a special and relaxing celebration. I hope they take this seriously and make real improvements. Such a shame, the place itself is lovely.

Very expensive hotel. Not worth the price you pay. Main Pool closes at....4pm ! ,: reason: they must set up tables for dinner, very strange..You can feel how owner is looking to make money without caring about his guest's needs ! The other 2 pools( far,up the hill) close at 6pm ! Also strange when guests are spending holidays...Check in, never before 1 om ...and check out at 10 am , also very strange when breakfast finishes at 10.30 ! I would never recommend this hotel for its prices ! Even his deck restaurant is selling sunset without sunset at all !!

Great position. Easy access from the beach. Great service from the staff. The only complain is mosquitos.

We had the most amazing stay at Batu Karang and did not want to leave. The staff were very friendly and the hotel was stunning. In the best location! We had the best breakfast and loved how most of the fresh produce is grown in their own garden.

Loved it! The staff are outstanding and the food was amazing! Perfect location! Looking forward to returning!

We had a wonderful stay here at Batu Kerang. Only thing is say is the rooms and general areas could be updated a little. Perfect spot, great staff, lovely views and privacy.

Honest review. I wasn't impressed by the room. The bathroom was incredible but the room quite average. Maybe I expected too much! So that's why I've still given a great rating. The whole team had great attitude and service. Only downside was that the luggage took a long time to be brought to the waiting boat driver so I would say be more prepared than I was!

Definitely would love to come back. Everything was awesome! The staff, the room, smells good, the buggy service, the location is superb! The views is outstanding. The breakfast was lovely.

Such an amazing hotel, with lovely and helpful staff. Unforgettable stay