Jl. Melasti No.1, Legian, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Ottimo
83 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.7
Pulizia4.5
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Tutte le recensioni(83)
Recensioni positive(78)
Recensioni con foto/video(21)
Ottimo servizio(19)
Soggiorno meraviglioso!(15)
Ottima colazione(6)
Posizione conveniente(6)
Vicino alla spiaggia(5)
Magnifica vista sul mare(4)
Recensioni negative(5)
Utente ospite
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 23 feb 2025
The facilities were great value for money and the staff are very kind. One of our family members were ill on the checkout day and they kindly let us check out a little late to allow us to rest. Overall wonderful experience and would highly recommend
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you so much for sharing your wonderful experience! We’re pleased to hear that you enjoyed the facilities and found great value in your stay. It was our pleasure to accommodate your late check-out, and we hope that your family member is feeling better. Your recommendation means a lot to us, and we look forward to welcoming you back for another stay soon!Best regards,AndinniGuest Experience
Eric
Camera Deluxe King con vista giardino
Soggiorno: mar 2025
Coppia
1 recensione
3.0/5
Pubblicata: 7 apr 2025
Great Location: Opposite there's a public beach. But the beach is dirty and lotsa rubbish. Some eateries nearby. Beachwalk Mall is about 15 mins walking distance. But the road in front of the hotel is terribly jam especially in the evening.
Hotel Room: Spacious. With Bathtub. But the room is old. Furniture has worn off. The aircond must be set at 22 deg celcius or else the room will become damp and smells like wet cloths. The floor is sticky. Do not open the balcony if you do not want mosquitoes to attack you. The pillow smells like wet cloths.
Service: Service is good. staffs always with a big smile. They are very helpful.
Cleanliness: i thought was ok not until the last day i saw a small brown cockroach at the hotel room entrance. Everyday there is room service, not sure why there is still a cockroach.
Hotel Buffet breakfast: Lots of choices but quite repeative every day. Taste wise not really nice for my liking. I didn't finish most of the food.
They provide a free photography session which i find it really thoughful. The hotel compound is nice, with lotsa greeneries and landscaping. It just that the swimming pool is small.
Traduci
Risposta dalla struttura: Dear Eric,Thank you for taking the time to share your feedback with us. We truly appreciate your insights and are glad that you found our location convenient and our staff friendly.We sincerely apologize for the concerns you mentioned regarding the room conditions and cleanliness. We take your comments seriously and will certainly address the issues with our housekeeping team to ensure that future stays meet our usual high standards. Your feedback about the air conditioning, room maintenance, and cleanliness is valuable, and we will take immediate steps to improve these areas.Regarding the beach, we understand that the cleanliness of the beach is an important factor for a relaxing stay. We will explore possible collaborations with local authorities to help improve the situation.We are also grateful for your comments about the breakfast, and we will review the menu variety and quality to ensure we meet the expectations of all our guests. We appreciate your understanding and will use your feedback to continue enhancing our guest experience.We hope to have the opportunity to welcome you back in the future and offer you a more pleasant and seamless stay.Warm regards,AndinniGuest Experience
Utente ospite
Camera Deluxe King con vista giardino
Soggiorno: ago 2024
Viaggio con amici
1 recensione
3.2/5
Pubblicata: 22 set 2024
The staff were friendly and kind but the hotel was very old. Even though it was renovated, the rooms had this damp musky smell. There were many mosquitoes in the rooms as well.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback. We’re pleased to hear that you found our staff friendly and kind. However, we sincerely apologize for the issues you encountered with the room’s condition and the presence of mosquitoes.Your comments regarding the damp smell are concerning, and we will address this with our maintenance team to ensure a more comfortable environment for our guests. We’re also exploring additional measures to manage the mosquito situation.We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Best regards,AryaGuest Exeperience
Utente anonimo
Camera Superior Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: ago 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 27 ott 2024
Enjoyed our stay at the hotel.
Breakfast could have been better organised bec it was scattered around the area. So not easy to get an idea of all that was available..
Also the free photo session at your hotel was good but too expensive when wanted to get digital versions of all pics taken.
Traduci
Risposta dalla struttura: Dear Value Guest,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay with us. We appreciate your comments about the breakfast setup; we’re always looking for ways to improve and will consider your suggestions to make it more organized.Regarding the photo session, we’re happy you enjoyed it, but we understand that pricing can be a concern. We’ll take your feedback into account as we evaluate our offerings.We hope to welcome you back in the future.Best regards,AryaGuest Experience
Utente ospite
Camera Deluxe King con vista giardino
Soggiorno: set 2024
Lavoro
30 recensione
5.0/5
Eccezionale
Pubblicata: 15 ott 2024
Very friendly staff and great location. Food is nice and many beach bars nearby
Traduci
Risposta dalla struttura: Dear our valued guest,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We’re thrilled to hear that our staff made a positive impression and that you enjoyed our prime location.It's great to know you found the food to your liking. We take pride in offering a diverse menu that highlights local flavors, and we’re glad you had the chance to explore the many beach bars nearby. They truly add to the vibrant atmosphere of the area.We look forward to welcoming you back for another enjoyable stay.Warm regards,AryaGuest EXperience
TiepBC
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: ago 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 set 2024
very good location and service, can learn to surf right on the beach in front for $20.
Traduci
Risposta dalla struttura: DEar TiepBC,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our fantastic location and the service provided. It’s wonderful to know that you took advantage of the surfing lessons right on our beautiful beach – it’s a great way to make the most of our prime seaside setting.We truly appreciate your comments and look forward to welcoming you back for another memorable stay. If there’s anything specific we can assist with in the future, please don’t hesitate to let us know.Warm regards,AryaGuest ExperienceGgGA
Alex Marcus
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: lug 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 20 ago 2024
I loved how spacious the room is and also how fast room service came up to attend to my needs.
Traduci
Risposta dalla struttura: Dear Mr. Alex Marcus,Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed the spaciousness of your room and that our room service met your needs promptly.Providing a comfortable and accommodating environment is very important to us, and we’re delighted that our team’s efficiency contributed to your positive experience.We appreciate you taking the time to share your feedback, and we look forward to the opportunity to welcome you back to Pullman Bali Legian Beach.Thank you once again for your kind wordsWarm regards,AryaGuest Experience
Arthit
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: dic 2024
Famiglia
6 recensione
4.7/5
Fantastico
Pubblicata: 7 feb 2025
Everything good but air-conditioning can't adjust more then 22 °C It will make the floor wet 😓
Traduci
Risposta dalla struttura: Dear Arthit,Thank you for sharing your feedback. We’re happy to hear that overall, you had a pleasant stay with us. We sincerely apologize for the inconvenience you experienced with the air conditioning. We understand how important comfort is, and we’re sorry that the temperature adjustment was an issue for you.Rest assured, we will look into this and ensure that our air conditioning systems are working properly to provide a more comfortable experience for our guests. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future.Warm regards,AryaGuest Experience
WorldWideWayne
Camera Superior Deluxe (letto a due piazze, con vista sul mare)
Soggiorno: ott 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 13 feb 2025
Good location and service
Had a toilet pipe that burst in the middle of the night which caused a flood.
Staff went all the way to resolve
Traduci
Risposta dalla struttura: Dear Vaalued Guest,Thank you for sharing your feedback. We’re pleased to hear that you appreciated our location and the service provided by our team. However, we sincerely apologize for the inconvenience caused by the issue with the toilet pipe. We understand how frustrating this must have been, especially during the night.We are grateful for your understanding, and we’re glad our staff was able to resolve the situation promptly. Rest assured, we are reviewing this matter to ensure that similar issues do not occur in the future. We hope to welcome you back to Pullman Bali Legian Beach and provide you with a seamless and enjoyable experience next time.Warm regards,AryaGuest Experience
Qi Xian
Camera Deluxe King con vista giardino
Soggiorno: nov 2024
Coppia
5 recensione
3.5/5
Pubblicata: 1 gen 2025
My room very humid and smelly due to raining season. Overall the hotel service is good.
Traduci
Risposta dalla struttura: Dear Qi Xian,Thank you for sharing your feedback regarding your recent stay at Pullman Bali Legian Beach.I regret to learn that the room condition did not fully meet your expectations during the rainy season. Please be assured that we are taking proactive measures to mitigate the impact of weather-related challenges to ensure a consistently comfortable experience for all our guests.On a positive note, I’m delighted to hear that you appreciated the service provided by our team. Delivering warm and attentive hospitality is our priority, and it’s always rewarding to know when this is recognized.We value your insights as they help us enhance our offerings and ensure a five-star experience for every guest. We hope to have the privilege of welcoming you back in the future.Warm regards,AndinniGuest Experience
FRITZ GERALD
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: apr 2024
Solo
21 recensione
4.7/5
Fantastico
Pubblicata: 18 mag 2024
First night they gave me a room at the main road, which was rude! I checked in very late and was just tired! After checking my reservation again I found out that I booked a room with garden- poolview! So they gave me one - after complaining! Guys, be careful there!
Traduci
Risposta dalla struttura: Dear Mr. Fritz Gerald,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your check-in. Your comfort is our priority, and we're sorry for the oversight in assigning your room. We're glad we could rectify the situation once it was brought to our attention.We appreciate your patience and understanding, and we assure you that we will review our procedures to prevent similar occurrences in the future. Thank you for staying with us, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards, AryaGuest Experience
Shuai
Camera Deluxe Executive (letto a due piazze, con vista sul giardino)
Soggiorno: set 2024
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 22 ott 2024
Upgraded to ocean view villa. Across from beach view was great. BUT. Motorcycles on the main streets are super loud. People playing fireworks 1:20am. Super wet, AC not working properly. Put flash light in the AC found mold. I use Pullman through out the world and wish they could done better with such a fabulous resort like this. Such as double sided window to seal the sound and also check their equipment before renting out to people.
Traduci
Risposta dalla struttura: Dear Ms. Shuai,Thank you for sharing your experience with us. We appreciate your feedback regarding your stay in the ocean view villa and are glad to hear you enjoyed the beautiful beach view.We sincerely apologize for the disturbances you faced, including the noise from motorcycles and fireworks. We understand how these issues can disrupt your stay and will explore ways to minimize noise for our guests.We also regret to hear about the issues with the air conditioning and the presence of mold. Your health and comfort are our top priorities, and we will ensure that our maintenance team addresses these concerns immediately.We appreciate your loyalty to Pullman properties worldwide and take your feedback seriously as we work to enhance our services and facilities. Thank you for your valuable insights, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,AryaGuest Experience
Fharay Fahrul
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: mar 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 17 apr 2024
Good hotel for families. Close to beach and attraction. Good and clean hotel.
Traduci
Risposta dalla struttura: Dear Fharay Fahrul,Thank you for your positive feedback. We're delighted to hear that you found our hotel to be a good choice for families, with its proximity to the beach and attractions. Maintaining cleanliness is a top priority for us, and we're pleased that you found our hotel to be clean during your stay. We appreciate your recommendation and hope to welcome you and your family back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please let us know.Warm regards,AryaGuest Experience
Bryanmin
Suite Superior (1 camera da letto, 2 letti, con vista sul giardino)
Soggiorno: nov 2023
Famiglia
5 recensione
3.7/5
Pubblicata: 21 dic 2023
Security is good. Suggest to improve the cleanliness and find the best solution to stop mosquitoes from biting us.
Traduci
Risposta dalla struttura: Dear our Valued GUest,We deeply value your acknowledgment of our commendable security measures. Your feedback on cleanliness and mosquito control is duly noted and will be given utmost attention for refinement. Rest assured, we are committed to implementing effective solutions to elevate the comfort of our esteemed guests during their stay. Your insights are invaluable to us, and we sincerely appreciate your constructive input. and we are hope that you give us the opportunity to welcoming you back in the near future.Warm regardsAryaGuest Experience
Utente ospite
Camera Superior Deluxe (letto a due piazze, con vista sul mare)