One of the worst hotels ever. My stay was absolutely terrible. We had booked 4 rooms, the hotel was kind of enough to provide us with 2 rooms before the check in time, however when it came to giving us our remaining 2 rooms, we got them much after the check in time (half n hour late). Day 2, breakfast was ok, we went out and came back in the evening, our rooms were all clean. However upon return, my sister found that her makeup box was open and a lipstick was missing, we immediately complained and were told that action will be taken Day 3, we go for breakfast by 10 (which by the way is from 8-10:30) and there are empty dishes They did not even bother to replenish the dishes that got over, simply shrugged and said “it’s over”. We come back at night by 10, and our rooms haven’t been made. Towels were not changed, water wasn’t provided, NOTHING. Had to call the receptionist and he sent water bottle. Interestingly, as soon as he gave me water at around 10:30 PM, he calls and tells me to clear the airport pickup bill immediately (at that very moment). I told him that i will do it at the time of check out, I’m still there for 2 more days, but he didn’t listen and insisted that the airport pick up bill be cleared at 10:30 PM Day 4, once again we arrive for breakfast and once again the dishes are empty, and absolutely zero response from the staff. Day 5, we check out and as luck would have it, again no breakfast because the food got over, the coffee machine wasn’t working and the toaster was also not working. Over all, very rude staff, horrible room, not clean, very bad condition of the bathroom, lipstick issue didn’t get resolved. My bad luck that I had already paid in advance for the five days otherwise I would have checked out on day 2. Even the toiletries were not provided. Shampoo and soap got over by day 3, they didn’t bother to provide new ones. They didn’t replenish the tea bags and sugar kits My advice to fellow traveler’s, DON’T go by the star rating, this hotel deserves 1 or maybe no star rating at all, please don’t stay here or if you do then at your own risk. They don’t understand the concept of boutique hotel. I cannot emphasise on the staff being rude aspect because it was really really really very bad.
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