Recensioni su Barclay Suites

Risposta dalla struttura: Dear Christine Rose,Thank you for your kind review! We're glad you enjoyed your stay, especially the view of the Sky Tower and our convenient location. We appreciate your feedback and hope to welcome you back soon! Best regards,Barclay Suites

Risposta dalla struttura: Kia Ora Eva,Thank you for y our feedback. We appriciate your comments regarding the cleanliness and our location. We hope to welcome you back in the future.Kind Regards,Barclay Suites

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We take all guest concerns seriously, and we want to remind you that our team is available 24/7 to assist with any issues or requests during your stay. We encourage all guests to contact us immediately if they experience any problems, so we can address them promptly.Regarding the issues you mentioned, we are always ready to help with maintenance or any other needs you may have, such as the washing machine, stove, TV, or additional kitchen utensils. If there is an odd sound or any disturbance, please notify us right away so we can investigate and resolve it for you.We are committed to ensuring a comfortable and enjoyable experience for all our guests, and we are here to assist whenever needed.Kind Regards,Barclay Suites Management

Risposta dalla struttura: Kia Ora Maite,Thank you for your feedbaack. We are glad that you had an amazing stay with us. We hope to welcome back in the future.Kind Regards,Barclay Suites

Risposta dalla struttura: Thank you for the wonderful review! We agree that the washer/dryer is a great feature to have in our suites. We look forward to welcoming you back soon Kind regards, Barclay Suites team

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind review! We're delighted you enjoyed our great location and easy access to attractions and restaurants. Your recommendation means a lot to us! We look forward to welcoming you back.Best regards,Barclay Suites

Risposta dalla struttura: Kia Ora,Thank you for your wonderful review! We're delighted to hear that you had a fantastic stay and enjoyed the clean, spacious room, as well as the helpful staff. It's great to know that our location worked well for you. We truly appreciate your feedback and look forward to welcoming you back soon!Kind Regards,Barclay Suites Management

Risposta dalla struttura: Dear Guest,Thank you for sharing your detailed feedback about your recent stay at Barclay Suites. I’m pleased to hear you enjoyed our central location and found our two-bedroom, two-bathroom suite convenient for your travels. It’s also wonderful to know our reception team made a positive impression—your kind words mean a lot to them.However, I’m truly sorry that the cleanliness of your suite and the functionality of the washer-dryer did not meet your expectations. Please accept my sincerest apologies for these oversights. Your concerns about stained furniture, pillowcases, and general cleanliness have been noted, and I’ll be addressing this with our housekeeping team immediately to ensure such issues are rectified and prevented moving forward.Regarding the washer-dryer, I understand how frustrating it must have been to experience inefficiencies during your stay. We will investigate the unit in your suite and explore improvements or alternatives to enhance its usability.Your feedback is invaluable in helping us improve, and I appreciate you bringing these matters to our attention. If you decide to stay with us again, please don’t hesitate to reach out directly—I’d like to ensure your experience is nothing short of excellent.

Risposta dalla struttura: Kia Ora Thank you for your positive review! We're delighted you enjoyed the convenient location, comfort, and spectacular views. We appreciate your feedback on the service and amenities and will work on making improvements. We hope to welcome you back soon!Barclay Suites Team

Risposta dalla struttura: Dear Tom,Thank you for taking the time to share your feedback. We are glad that we were able to cater to your needs, and look forward to welcome you back again in the near future.Regards.Barclay Suites Management

Risposta dalla struttura: Kia Ora Jodi,Thank you for your review! We're glad you enjoyed the great location and found the value to be excellent. We appreciate your understanding regarding the rooms, and we're happy to hear that it didn't impact your stay. We hope to welcome you back soon!Kind Regards,Barclay Suites Management

Risposta dalla struttura: Thank you for your positive feedback! We're glad to hear that you had a great stay with us and that the construction outside didn't disrupt your experience. We hope to welcome you back for another visit soon!

Risposta dalla struttura: Thank you for taking the time to share your feedback. We look forward to having you back in the future!Regards,Barclay Suites Management