JW Marriott Auckland

Recensioni su JW Marriott Auckland

JW Marriott Auckland

22-26 Albert Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandDettagli hotel
JW Marriott Auckland
JW Marriott AucklandJW Marriott AucklandJW Marriott Auckland
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.1/5
Molto buono
130 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.0
Servizio4.1
Pulizia4.3
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Tutte le recensioni(130)
Recensioni positive(119)
Recensioni con foto/video(25)
Soggiorno meraviglioso!(24)
Camere magnifiche(22)
Personale amichevole(22)
Pulito e ordinato(14)
Posizione centrale(11)
Comodo per lo shopping(10)
Troppo rumore(6)
Recensioni negative(11)
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2025
Beautiful clean friendly staff  So luxurious  Beautiful pool and spa  Highly recommended
Traduci
Risposta dalla struttura: Dear Guest User, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, JW Marriott Auckland
Jun
Camera Deluxe (2 letti matrimoniali alla francese, piani superiori)
Soggiorno: set 2024
Famiglia
21 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
I had a fantastic stay at this hotel! The staff was friendly, the room was clean and comfortable, and the amenities were top-notch. Loved the rooftop pool and the convenient location. Highly recommend! 🌟🏨😊
Traduci
Risposta dalla struttura: Dear Jun,Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Kind Regards, JW Marriott Auckland
Utente ospite
Camera Deluxe (letto a due piazze, piani superiori)
Soggiorno: set 2024
Altro
12 recensione
2.7/5
Pubblicata: 6 nov 2024
Our stay at JW Marriott Auckland was unfortunately disappointing. Despite being Marriott Club members, we experienced a lack of prompt service throughout our visit. Many of the hotel facilities were under renovation, which we weren’t informed of beforehand, and there was no effort to provide any service recovery or alternative options to compensate for the limited amenities. The delays and lack of attention to detail made our stay feel far below the usual Marriott standard. For a brand known for exceptional service, we expected a much more seamless and accommodating experience. Regrettably, we left feeling undervalued as guests
Traduci
Risposta dalla struttura: Dear Guest User, Thank you for taking the time to share your feedback regarding your recent stay at JW Marriott Auckland. We sincerely apologize for the disappointing experience you encountered, especially as valued Marriott Members. We regret that the ongoing renovations and the lack of hotel facilities impacted your stay. Your comments about the delays and lack of attention to detail are concerning, and rest assured your feedback has been shared with our senior leadership team to prevent future reoccurrences. Thank you again for taking the time to share your experience and we hope to have the opportunity to welcome you back to the JW Marriott Auckland very soon. Warm Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Seangly69
Camera Deluxe King
Soggiorno: ago 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 25 ott 2024
The dinner restaurant is so good.and seafood are so fresh .thank many time from staff .
Traduci
Risposta dalla struttura: Dear Seangly69, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here especially regarding your dinner experience. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Warm Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Sammakhy
Camera Deluxe (letto a due piazze, piani superiori)
Soggiorno: set 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 16 ott 2024
convienient location and good and helpful staff, attentive to customer from entry.
Traduci
Risposta dalla struttura: Dear Sammakhy,Thank you for reviewing your stay experience with us at the JW Marriott Auckland. I am thrilled to read that our location, and facilities were at your convenience making your stay even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
knight Kevin
Camera Deluxe (2 letti)
Soggiorno: nov 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 14 feb 2024
best hotel breakfast in new zaland,but no lounge… good location
Traduci
Risposta dalla struttura: Dear Knight Kevin, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. I am thrilled to hear that you enjoyed our breakfast offerings. Please rest assured that your feedback has been shared with our senior leadership team. We are currently undergoing major renovations, which are expected to be completed by March 2025, featuring brand new rooms and facilities, so if your travels bring you back to Auckland, please feel free to reach out to me directly.Kind Regards. Yevgeniia MykhailovaJW Marriott Auckland
Mariana Gatto
Camera Deluxe King
Soggiorno: giu 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 25 lug 2024
Very nice place. ☺️ It’s simple, but in a good place of the city!
Traduci
Risposta dalla struttura: Dear Mariana Gatto, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments and ratings have been acknowledged and we very much look forward to welcoming you back to the JW Marriott Auckland in the near future. Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Though
Camera Deluxe King
Soggiorno: lug 2023
Solo
1 recensione
3.2/5
Pubblicata: 5 set 2023
The old hotel has noise from the side room noise. The staff are not friendly. Should not come to rest at all
Traduci
busitrips
Camera Deluxe King
Soggiorno: gen 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: 25 feb 2024
As it is located in CBD, it gets noisy at night. I could hear the noises from outsiide during weekends which was quite annoying. Other than that, above average marriot hotel.
Traduci
Risposta dalla struttura: Dear busitrips, Thank you for your feedback. We apologize for the noise disturbances you experienced during your stay. Being in the CBD, it can get lively, especially on weekends. However, rest assured your feedback will be passed on to our senior leadership team for further follow up. We appreciate your understanding and are glad to read you had a lovely time here. Your ratings have also been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, Yevgeniia MykhailovaJW Marriott Auckland
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 8 ago 2024
Everthing ir perfect!
Traduci
Risposta dalla struttura: Dear Guest User, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know.Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
PIT SHING
Camera Deluxe King
Soggiorno: mag 2023
Lavoro
56 recensione
5.0/5
Eccezionale
Pubblicata: 3 giu 2023
Windows are surrounded by other buildings with no views. Good to business stays as it is easy to access anywhere in CBD.
Traduci
Risposta dalla struttura: Dear Pit,Thank you for taking the time to review your stay experience with us.We appreciate your input and feedbacks. Please let our reservation team knows when you next book with us if you prefer seaviews on the windows as we are located in the heart of Auckland Central we will assist to meet with your expectations as much as possible. We hope to welcome you back soon in the future.Kind regards,JW Marriott Auckland
kwonchul shim
Camera Deluxe (2 letti)
Soggiorno: gen 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: 6 feb 2024
Good location and clean
Traduci
Risposta dalla struttura: Dear Kwonchul shim, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Warm Regards, Yevgeniia MykhailovaJW Marriott Auckland
SEHYEON
Camera Deluxe King
Soggiorno: set 2023
Solo
11 recensione
4.5/5
Ottimo
Pubblicata: 3 dic 2023
Good location. Excellent service.
Traduci
Risposta dalla struttura: Dear SEHYEON, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, JW Marriott Auckland
Utente ospite
Camera Deluxe King
Soggiorno: gen 2025
Viaggio con amici
17 recensione
4.8/5
Fantastico
Pubblicata: 16 feb 2025
入住時,前台工作人員操作慢,而且神奇的是,還沒拿到房卡,行李車就送到了房間。(關鍵是我們2個房間,行李要分開呀,而且護照銀行卡的背包也一併送上去了。。)好心的被折騰出了我問題。 早餐非常贊,熱食水果麪包堅果飲品都在線。唯一槽點:人多,工作人員忙不過來,點了咖啡吃完了也沒送到。給小姐姐看圖説話,點了蛋白雞蛋餅,小姐姐還重複了“egg white”,最後上來的是“egg yellow”。也有點醉。 但是整體還是很讚的,房間空間大些,乾淨度挺好。酒店走廊提供純凈水,可以接。
Traduci
LisiyuanJenny
Camera Deluxe (letto a due piazze, piani superiori)
Soggiorno: ott 2024
Coppia
7 recensione
3.7/5
Pubblicata: 18 nov 2024
是中規中矩的五星級酒店,沒有驚艷.停車要收60紐幣,離開把保温杯落在房間了,打電話回去問説沒有,這樣的服務有點失望
Traduci
Risposta dalla struttura: Dear LisiyuanJenny, Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are important to us, and we will address these concerns with our team to improve our service. We hope to have the opportunity to welcome back to the JW Marriott Auckland very soon. Kind Regards, JW Marriott Auckland