Hotel Family-friendly a Adelaide

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

Excellent location, easy walking distance to amenities and public transport. Had to log into our own Prime and Netflix as it wasn't available on our TV. The bathroom was clean but quite tired, with a cracked sink and a fixed showerhead. Despite it being a queen room, there was ever only one set of cutlery provided. Having said that, we still appreciated our stay and would say that it was good value for money.

Wonderful stay, great hotel, comfortable, bed and pillows, Conveniently, located close to everywhere. Breakfast was excellent with a huge variety of healthy and non sugar options. Staff are friendly and efficient Lisa. the barrister is an asset to the Hotel, she makes an excellent cappuccino, the way it should be made, perfect start to the day. Well done Adrian and Lewellyn, I will return.

A Adelaide (Vale Park), da Levi Adelaide Holiday Park puoi raggiungere Adelaide Botanic Gardens e National Wine Centre of Australia nel giro di 10 minuti in auto. Questo parco vacanze si trova a 4,4 km da Adelaide Oval e 4,9 km da Government House.Scopri i molti servizi ricreativi a disposizione, tra cui un campo da tennis all'aperto e un giardino da dove ammirare il paesaggio. Questo parco vacanze dispone, inoltre, di il Wi-Fi gratuito, l'assistenza per la prenotazione di tour e biglietti e un'area picnic.Levi Adelaide Holiday Park include uno snack bar.Potrai usufruire di deposito bagagli e un servizio lavanderia. Il un parcheggio gratuito è disponibile in loco.Scegli una delle 40 camere della struttura e approfitta di aria condizionata e cucina. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I comfort includono bollitori elettrici e ferri/assi da stiro.

E' stata una settimana e il mio status di elite diamanti non è stato ancora aggiornato dai tre giorni aggiuntivi trascorsi lì. E' malato da cacciare queste cose con IHG

Siamo arrivati molto tardi, ma il personale ci ha dato chiare istruzioni non solo per arrivare al posto, ma anche per prendere le chiavi. Quando siamo arrivati nelle nostre cabine, posso solo dire che erano fantastiche. Molto pulito e pulito con tutto quello che ti serve per un soggiorno confortevole. Non era la nostra prenotazione originale, ma come abbiamo dovuto cambiare, sono felice di aver cambiato qui.

靠近海濱，可以在房間的涼台上欣賞落日美景；停車方便，房間很乾凈，廚房用品齊全，海釣成果剛好自己加工享受，棒極了。 服務態度友好，免費提供嬰兒床，令人滿意。

Located in Adelaide (West Beach), The Retreat at West Beach Parks is a 4-minute walk from West Beach Mini Golf and 6 minutes by foot from West Beach. This beach holiday park is 0.1 mi (0.2 km) from West Beach Parks Golf and 0.5 mi (0.8 km) from West Beach Boat Ramp.Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and an outdoor tennis court. Additional amenities at this holiday park include complimentary wireless internet access, tour/ticket assistance, and a picnic area.Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles.

Soggiornando in Discovery Parks - West Beach Parks a Adelaide (West Beach), sarai a 1 minuti di auto da West Beach Parks Golf e 5 minuti da Glenelg Beach. Questo parco vacanze sulla spiaggia dista 3,8 km da Henley Beach e 10,9 km da Mercato Centrale di Adelaide.Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto, una palestra e un servizio di noleggio biciclette. Questo parco vacanze propone, inoltre, il Wi-Fi gratuito, una sala giochi/videogiochi e un'area picnic.Discovery Parks - West Beach Parks include un ristorante e uno snack bar.La reception è aperta in orario limitato. Il un parcheggio gratuito è disponibile in loco.Nelle 116 camere della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo.

Anche se il personale alla reception era amichevole e utile, la gestione deve assegnare più risorse alla pulizia (come sono sicuro che il personale limitato fa quello che può con il tempo che sono assegnati a pulire ogni stanza). La mia stanza era deludente, per quanto meno, e la rubin era lasciata dall'ocupatore precedente nel pannello del bagno e con le forniture di tè/caffeina. Il strato di polvere lungo la testa del letto era incredibile; era caldo nella stanza, ma il ventilatore del tetto era pieno di fiocchi e quindi non volevo usarlo. Grazie al bagno, alla doccia e alle lavastoviglie erano pulite, ma ho pensato sinceramente di lasciare entro 5 minuti dalla mia arrivo! Il piccolo parcheggio in loco è utile, ma è difficile da manovrare e disponibile solo se sei in anticipo. La foto del sito web della sala dirigente suggerisce di guardare il parco. Purtroppo, una vista del parco auto era per noi, ma la cosa buona su questo era che riduceva il rumore dalla strada. Non resterò più a Ensenada. Eviterò anche Gleneg - troppo rumore (bar tardi di notte), troppo occupato e molto grubbby in generale.