I migliori hotel con spa a Acapulco

La habitación que nos dieron estaba en un piso que se encontraba en mantenimiento, hacían ruido de reparaciones desde temprano y era muy molesto. La vista que nos tocó fue hacia unas canchas de tenis y un edificio de departamentos bastante descuidados, que no pertenece al hotel, lo cuál demeritó mucho nuestra experiencia. El mobiliario de la habitación en general es viejo, antes en la pequeña cocina había utensilios, ahora no hay nada, incluso quitaron el refrigerador, sólo dejaron el microondas. El wifi fue demasiado lento, no cargaban ni redes sociales, la limpieza, regular ya que no barrian la habitación, sólo se limitaban a hacer la cama. El servicio en las albercas es muuuuuuuy lento, tienen pocos meseros a pesar de ser temporada alta, y las sábanas que cubren las camas de la alberca están percudidas y viejas. El servicio de toallas de alberca te da una al día por persona, y no puedes pedir que te la cambien por una seca, tendrás que quedarte la misma hasta el día siguiente. Lo positivo fue la cercanía y excelente ubicación justo en el centro de la bahía de Acapulco, enfrente hay un centro comercial con restaurantes, y tiendas. A pocos pasos un mercado de souvenirs y artesanías. Y si quieres pedir comida o cualquier servicio por apps, te llega a la entrada del hotel en minutos. Las albercas bien, aunque podrían mejorar su limpieza, pues se ve bastante turbia el agua, sobre todo en la de adultos, que es una gran ventaja, si no viajas con niños y quieres relajarte.

Un hotel non recente ma che esprime pienamente i fasti di un passato glorioso. Posizione spettacolare con vista mozzafiato sula baia di Acapulco. Camere ben arredate e pulite, tutte dotate di una piscinetta privata. Servizio in camera h24, privacy e tranquillità garantite. Personale cortese ed efficiente. Siamo stati molto bene e probabilmente ci torneremo.

Two things, amazing chef at Carnivore. Also the other was amazing service by Leticia Esteban. Thank you coming back tomorrow. Thank you for also making everything so festive and organized it makes me feel very welcomed. I will be bringing business this weekend here.

Posto incredibile per trascorrere le vacanze in famiglia o in coppia, ha tutti i comfort che puoi immaginare tra cui uno scivolo, un campo da tennis, palestre, spa e altro !! Senza dubbio, questo sarà l'hotel che preferisco ogni volta che vengo ad Acapulco. Anche il cibo è delizioso e tutto è della migliore qualità come il caffè e i servizi.

Encantó Hotel was everything and more! I could not recommend this hotel enough. My boyfriend and I were looking for somewhere to relax and disconnect and we definitely came to the right place.. The facilities are so beautiful and architecturally so well thought out and designed. The pool and lounge beds are so comfortable and where we spent most of the day. The staff at breakfast, the pool and restaurant for dinner were so professional, attentive and kind. Jose Miguel at the pool provided some of the best service I’ve had since moving to Mexico…. The views from the rooms and especially from the spa are breathtaking. We will definitely be coming back for another trip to Encanto.

🚗 Trasporti: l'aeroporto ha un auto per 450 pesos una persona, su una piccola penisola molto bella, a 25 minuti dall'aeroporto. 🧹 Salute: nessuna scelta, il giardino è anche pulito 🍃 Ambiente: ogni camera è unica, con una piccola piscina privata, e la privacy è buona.La scena di Wan è molto bella e molto superflua. 🔔 Servizio: servizio in camera 24 ore, viaggiare chiamando la macchina da golf nel parco in qualsiasi momento.Il ristorante thailandese vale la pena provare. La zuppa di pesce ha davvero il sapore della nonna. Il ristorante può vedere il tramonto e il paesaggio inoltrabile. L'hotel migliore di Acapulco è indubbiamente vale cinque stelle.

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

All the family had a great experience. We would definetly come back again and highly recommend hotel for everyone.Hotel staff is extremely nice and welcoming and made our experience unforgettable. Everywhere we went since we arrived everyone was making us feel like at home and went extra mile to make our stay special. We particularly enjoyed dinner at Andiamo Restaurant. Food was beautiful , but Moises and Aide were exceptional in making our time with the family special.

The hotel is located great, downtown. Easily walkable to so many places. Check-in was slow but the staff were helpful. Internet included on site. The rooms are dated but very spacious. The furniture is old. The balcony is a wrap-around but has a strange high wall blocking any view. :( We had a 3 bedroom, all rooms nicely appointed with soap, shampoo, mouthwash, toothpaste etc. Plenty of towels, hot water etc. Master bedroom ensuite very large with 2 sinks, jacuzzi and shower. Nice kitchen with 4 burners, a refrigerator, and a Pod coffee pot which I am not fond of so we bought a small regular one at Soriana's as they had no regular coffee makers at the hotel. They supplied plenty of bottled water daily and you could ask for more. The living room was kind of crowded with dated furniture. Dining room sufficient. Overall decent to good room, comfy beds, and pillows are good as well. We had a great time but. We were on the side of the hotel with no sunset views. Bummer. What would make me probably not return was that the main pool was under construction! Upon arrival they stated maintenance, but it was major construction of more than 3/4 of that pool. The remaining areas were kiddie height. What do we do on vacation when it is in the 100-degree F temps, all day? Lounge by the pool. None of that was happening. We did use lounge chairs on a level but no pool time. Service by the pool was incredibly slow. The lower pool by the ocean was filled with children and completely cloudy, I was not putting my toe in that. The ocean was beautiful but not swimmable due to rouge waves and very rough surf. The manager offered us a percentage off food & drinks bought at the resort due to the pool issue. Sounded okay upon check-in but alas we did not eat or drink there much and most times never got the discount. We had great meals in Acapulco, did some great tours and just really liked Acapulco. Felt very safe and welcomed in this area. The pool being out of commission really ruined the vacation for us all. We will return to Acapulco but not this hotel as we were not told of this problem ahead of time by the resort or our exchange company. We would never book a resort in May in Mexico without full pool access.

Il personale è molto amichevole e hanno cercato di aiutarci in modo molto professionale, Juan Pablo e Eduardo la nostra cameriera erano i migliori, alla spiaggia Isidro ci ha aiutato a trovare il miglior seduto possibile. La mia classifica è dovuta principalmente al fatto che l'hotel non rafforza le regole per la zona di spiaggia. Non è stato consentito parlare, non è stato consentito metterle le tue tovaglie sul mobilio della spiaggia, era molto presto e il posto era vicino, è stato preso tutto il sedile.