These guys are awesome. The building looks great, too. We were only staying two nights before our flight home, so picked a standard room... which was okay. The welcome upon arrival was fantastic. You are politely asked to sit in a comfortable seat in the reception area whilst a succession of perfectly ***nered staff take care of the paperwork, mostly on electronic tablets, and bring you welcome drinks. First impressions mean a lot. After that, it just got better. Both Lunch and Dinner in their Garden Terrace restaurant were very enjoyable, the food good, with generous helpings. Unfortunately, I was carrying a lingering tummy bug with me from earlier in our trip and this returned (nothing to do with the Maidens hotel) and so I was not able to partake in their fantastic looking breakfast selection the following morning. A wonderful staff member called Devesh picked up on this, and took time to establish that I might be able to eat a specially prepared small bowl of porridge... made with water (bottled) instead of milk. Later, he returned to ask how I felt, and suggested that maybe a bigger bowl of the same might be welcome. I agreed, and am very grateful for his concern... and for his suggestion, which worked a treat, and set me up for the day ahead. The grounds of the hotel provide a perfect haven from the road outside the gates. Peacocks wander around, and there is a fantastic Banyan tree that is older than the hotel itself, well over a hundred years old. The swimming pool looked very inviting. Our room was very peaceful. In fact the hotel as a whole was. It was maybe only our bathroom which was slightly below par. A minor quibble. And I notice that Indian hotel bathrooms in general do seem to have a tendency to provide bathroom basin surrounds that become awash with surface water. We had a very early morning check out, and our airport shuttle was waiting on time, as was our breakfast to go - ordered the night before - in a sturdily impressive carry box. During our stay we made several attempts to tip the wonderful staff, but were courteously refused. We eventually found out that the hotel have a no tip policy, and that guests are encouraged to leave a gratuity in a sealed envelope at reception upon checking out. This is then shared equally between all staff members. We were very happy to follow this procedure. I have stayed in over a hundred hotels worldwide in the past fifteen years, and the staff here are the best, happiest, most motivated, and most sincere I have ever encountered. The Maidens hotel and its ***agement deserve full credit for this.
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