Regno Unito: hotel con palestra nella provincia di Newport

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.

Convenient hotel location for the the nearby ICC convention centre. Staff was helpful and rooms were clean and quiet. Air conditioning was working initially when experiencing the heatwave but that got fixed and felt cooler afterwards. Breakfast and meals in the restaurant were good with a spread of choices. Room wifi was weak and drops off frequently and could be improved upon.

Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind. The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect. I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨

L'hotel è nuovo, molto pulito e dispone di personale estremamente amichevole. È qualcosa fuori città che era ideale per il mio soggiorno in occasione del semimaratone di Cardiff. La colazione è eccellente, così come la cena. La mia stanza era in buono stato. In generale, è assolutamente consigliabile – Mi piacerebbe tornare.

Booked this hotel to attend conference nearby. Loved the Signature room, which was big with seating area. Complimentary bottle of wine, or substitute with bottles of non-alcoholic drinks was nice touch. Pastries provided at the lounge made for quick and easy breakfast option. Enjoyed the swimming pool, jet pool, sauna and hot steam room in the Health club. Area around Resort is also very big, walking along the woodlands trail to the Golf club was therapeutic. Stay Signature room, worth the additional upgrade.