Regno Unito: hotel con palestra nella provincia di Newport

Molto carino e festivo. In generale abbiamo avuto un bellissimo soggiorno, ma molto costoso e alcune piccole cose. Dovevi prenotare ristoranti e spa che significavano che non potevamo usare il spa, e alcuni ristoranti, mentre prenotiamo il viaggio di mattina e non abbiamo lasciato alcuna prenotazione, dovevamo avere un servizio in camera che ci voleva più di un'ora e mezza per sandwich e nessun cibo caldo dopo le 22:30. Breakfast buono, anche se molto lungo aspettare 40 minuti al giorno di partenza abbiamo usato il ristorante della firma come Olive/main ristorante anche più occupato. Il bar con cantante e musicista era rilassante e offreva solo quello che cercavamo, ma meno di 16 sterline per cocktail è forte. Abbiamo usato la sala di firma per un prosecco gratuito (tra 4-6) il giorno dell'arrivo, ma chiuso presto, in modo che non sia mai più utilizzato. Le piccole cose in camera - mai riempite di acqua, biscotti Welsh o vino per cui abbiamo migliorato. Nessuna squadra di coperchio e telefono non ha funzionato per chiamare il custode, ha trovato un membro del personale e aspettato un'ora e non è ancora arrivato, quindi abbiamo preso il vino per aprirlo. Non si può collegare allo schermo se si usano mele, solo androide? Nessun flanelli nel bagno e nessun bagno a bolle per il bagno che era una vergogna. La maggior parte del personale amichevole, anche se alcuni hanno avuto un piccolo atteggiamento alla ricezione quando abbiamo chiesto di basi come l'acqua. Concierge è stato utile e amichevole. Torneremmo indietro (che abbiamo già visitato prima) e chiederemmo l'aggiornamento alle stanze di firma.

Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind. The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect. I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨

Nice big bed , nice room , bathroom definitely needs upgrading tho , the grab rail on the side of the bath was rusted and exposed metal , shower dials are ancient, could definitely do with plug sockets on the sides of the bed to change your phone etc , no air con instructions but did figure it out , inside of the windows soaking wet in the morning but that's normal given the time of the year , paint around the main door was flaking off so needs a little maintenance , but it didn't put any bad feelings in out stay at all , just little things to point out , staff were lovely and friendly , hotel in general was fantastic , excellent breakfast served buffet style , room service was easy and meals were delicious with reasonable prices and staff were great , would definitely stay again was a great valentine's weekend , thankyou to everyone there

Really enjoyed our stay. Great location comfy bed. Car parking £13.50 I thought was on the high side considering the location. But hotel itself perfect will definitely return when I’m back in this area.

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.