Hotel a 4 stelle in Texas, Stati Uniti d'America

Hotel davvero carino. Le cose che più mi interessano in un hotel sono una stanza tranquilla e un buon letto. Questo posto era perfetto per entrambe le cose. Davvero tranquillo e facile da riposare. La biancheria è pulita e ben tenuta e i letti e i cuscini sono estremamente comodi. L'acqua filtrata con le bottiglie è super comoda. Il personale è stato davvero cordiale e accomodante. Ci tornerei sicuramente.

C'è una sensazione di hotel nel tempio, il design di colore è molto elegante, non può vedere il cielo, quindi è un po'caos giorno e notte.

La posizione e la storia dell'hotel erano notevoli. Era a pochi passi da tutto quello che volevamo fare nel centro della città. Il parcheggio era molto costoso, tuttavia.

La stanza era molto bella e aggiornata. La posizione era eccellente e a pochi passi dal concerto Kid Rock. Era sulla via navigabile, quindi rendeva la passeggiata piacevole ....vicinato anche ai ristoranti. Il parcheggio presso il garage degli ospiti è stato conveniente a $17 per 24 ore.

I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for.

The staff were nice enough, but ufortunately I arrived on a day where they were really behind on room cleaning. I called ahead and they said they would likely have a room available early, despite them knowing they were behind on cleaning. I arrived at 2 (check in is at 4). They said something would come available in about an hour and they would call when it was, I was hanging out on the property anyway, but I watched other people in king rooms also get checked in one by one, and they apologized over and over again when I asked about it. They kept saying “oh, those people took the last clean king room” They kept saying 5-10 minutes, but ultimately I wasn’t checked in until about 5:05pm. I was pretty disappointed, and said as much - asked if there was anything they could do to make up for it, but they said there was nothing they could do. I didn’t make a huge stink about it, to add insult to injury, I had booked so far in advance apparently a new tax that Texas had been imposed, and wasn’t on my bill, so they told me they had to add an additional charge after having waited an hour after their check-in and two hours from when they said they could probably get me in a room, so it just kind of left a bad taste in my mouth. That same night an alarm went off in the hallway at 4 AM waking everybody up, which is nobody’s fault but just another unfortunate thing to have happen. I was there for a business trip and I stayed four nights, I definitely don’t think I will stay again, but it wasn’t the worst either. A lot of the unfortunate events were just random, I hope. But I didn’t love it enough to recommend it to anyone.

Absolutely loved my stay here! The room was spotless, the staff were incredibly friendly, and the location was perfect. Everything exceeded my expectations and made the trip so much more enjoyable. I would definitely stay here again and highly recommend it to anyone visiting the area.

L'hotel era bello. L'unica denuncia che ho avuto il mio Do Non Enter/ Non Disturbare (non so cosa ha detto) appoggiandosi sulla porta quando sono andato al negozio. Sono entrati comunque! Aveva lasciato soldi sul conto e altri valori che non avevo messo nella cassaforte non avevo tempo di gettarli lì. Non avrebbero dovuto entrare se avessi messo il segno sulla porta che ha detto non smh

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

L'esperienza è stata molto piacevole: i membri del personale che hanno partecipato alle nostre esigenze durante la nostra settimana di formazione sono stati utili e rispondono alle nostre esigenze. Mariam, alla reception, era disposto a aiutare e offrire aiuto su richiesta. La posizione dell'hotel e le strutture erano fantastiche. Tutte le esperienze divertenti