Hotel a 4 stelle in California, Stati Uniti d'America

Hotel Spero offers a charming boutique stay in San Francisco with stylish decor, friendly staff, and eco-friendly touches. Rooms are cozy, and the location is convenient but can be busy. At Jasper, the hotel’s restaurant, the yogurt parfait is a fresh and light breakfast option with creamy yogurt, berries, and granola. A great choice for comfort and character.

Everything is amazing. It was a great stay. The place is in a good location and super clean. The staff are friendly and helpful.

L'hotel è situato in una penisola, davanti e dietro, sulla baia, e il paesaggio è molto bello.C'è qualche chilometro da downtown, è conveniente guidare a fare shopping e mangiare.C'è un parcheggio di 30 bili al piano di sotto per un giorno.Il servizio della ricetta è molto buono e si ferma presto. L'appartamento è un po'vecchio, c'è un piccolo balcone che può vedere il panorama del mare.Il bagno è in generale pulito, ma il bagno ha trovato un giovenco.

L'illuminazione in camera è molto intelligente e non ci sono molti tipi di colazione, ma la colazione è così in tutti gli hotel degli Stati Uniti. La posizione è ottima, ci vogliono solo dieci minuti a piedi per raggiungere Moscone Hall! Questo è più sicuro. Il letto è grande, adatto per due persone. Il check-in e il check-out sono self-service. Nel ristorante è disponibile un forno a microonde. L'acqua calda può essere richiesta al cameriere. Non sono presenti pantofole, bollitore per l'acqua calda, spazzolino da denti , ecc. nella stanza c'è sapone per le mani, gel doccia, ecc.

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.

My first impression walking into the lobby, many people eating outside food and drinking in front of the front desk. Overall seems like the carpet in the hallway is new install, room is clean but the sofa is a little bit old, bathroom towel can be upgrade to better quality, body wash gel is empty, coffee machine seems like a long time nobody used kinda dirty.

Nice location, I really recommend it to others. In here was a 24/7 coffee-free

酒店地理位置挺好，算安靜，偶爾會聽到關門聲音但問題不大，明明取消成功且僅有一個有效訂單的情況下，入住時被告知有兩個訂單，前台和經理溝通後成功取消了多出來的訂單，我當時不是很理解。前台告知每天有 30 美金包含在訂單可以去餐廳消費，所以安排了兩個早餐還蠻好，30 美金一個人吃可以兩個人會不夠，多出 30 美金的會從按金里扣。

Grande hotel in buona posizione all'aeroporto. Molto conveniente. Bus a bordo funziona tutto il tempo. La prossima volta che ho un licenziamento da spendere all'aeroporto, tornerò certamente.

I would like to commend the excellent customer service of the front desk staff especially Nike, Marilyn and the assistant manager, I believe his name is Tommy. They are very caring and went above and beyond just checking me in. Nike assisted us with our printing issues which helped us tremendously in preparing for our association’s event the following day. Tommy, helped me gather my stuff when I transferred to another room the next day due to fire alarm lights that wouldn’t turn off. That’s the only negative experience of my stay. There was a fire drill at 3am. The flashing light didn’t go off after the sound was turned off. The maintenance people had to work on the issue so I got transferred to another room. Tommy’s assistance during the move is much appreciated.