Hotel a 4 stelle in Delhi, India

Ha avuto un soggiorno meraviglioso all'Hotel Urban Lion. Le camere erano pulite, comode e ben mantenute. Il personale era amichevole, gentile e molto utile per tutta la nostra permanenza. L'atmosfera era piacevole, e il servizio generale era eccellente. La posizione è anche conveniente e facilmente accessibile. In generale, è stata una comoda e piacevole esperienza. Avrei sicuramente raccomandato Hotel Urban Lion e mi piacerebbe rimanere qui ancora! 😊

Ho soggiornato di recente presso la vostra struttura e, purtroppo, la mia esperienza non ha soddisfatto gli standard che mi aspetto da un hotel a 5 stelle. Durante il mio soggiorno, l'aria condizionata nel corridoio e nell'ascensore non funzionava, rendendo l'ambiente piuttosto scomodo. Inoltre, erano in corso lavori di ristrutturazione nel corridoio, che hanno causato un notevole rumore e disturbo durante tutto il giorno. Questi problemi hanno avuto un impatto significativo sul comfort e sulla qualità del mio soggiorno. Considerando il prezzo elevato che ho pagato, mi aspettavo un'esperienza molto più piacevole e senza intoppi. Spero che comprendiate la mia delusione.

The hotel is a decent property located at a prime location in New Delhi. The rooms are a tad bit small and look a little dated. The house keeping team does a fantastic job of cleaning up each day and it feels good to be back to a well made bed and clean room after a long work day. The key cards seem to be a recurring issue with them needing repeated activation. Breakfast spread is decent and not much to brag about. In room dining is pretty expensive and is quite a deterrent. But the location helps to overlook a lot of the minor inconveniences.

Impianti: l'infrastruttura generale è in ordine, dovrebbero essere tutti, la colazione in generale Salute: l'igiene non è buona Ambiente: l'ambiente è buono, nella zona principale Servizio: il servizio è in regola, non c'è problema Se il prezzo è più economico a Delhi

The hotel’s about a 10-minute walk from Aerocity Metro Station, and there are loads of taxis and tuk-tuks right outside—super easy to get around. The air conditioning worked well. I didn’t really notice any noise issues. The room and hotel were generally clean, though I did see one small cockroach in the room. Just a small one. No hot water for the shower. Refridge worked great. One thing to watch out for: everyone seemed really focused on getting tips. Your room key stops working every day at noon, so you have to go to the front desk to reset it. Then someone will escort you to your room—and ask for a tip. If you want to use the Wi-Fi, you have to ask the front desk for a password slip that only works for one device and only for one day. Each time you go back for a new slip, they expect a tip again. Not sure if it’s a cultural thing or just the way this hotel operates, but it definitely felt a bit much. 这家酒店距离Aerocity地铁站步行大约10分钟，外面大马路上有很多出租车和嘟嘟车，出行方便。冷气运作良好，房间内没什么噪音问题。 房间和酒店整体都算干净，不过我在房间里看到了一只小蟑螂。淋浴没有热水，冰箱运作良好。 一点留意：这里员工似乎都很在意小费。每天中午你的房卡会失效，需要去前台重新激活。之后会有工作人员陪你回房间——然后暗示要小费。如果你要用Wi-Fi，得去前台拿密码条，一张纸条只能一个设备用，而且只能用一天。每次你回去要新的纸条，工作人员又会要小费。不太确定这是文化习惯还是这家酒店的运营方式，但确实让人感觉有点过分了。 होटल एरोसिटी मेट्रो स्टेशन से लगभग 10 मिनट की पैदल दूरी पर है, और बाहर टैक्सी और टुक-टुक आसानी से मिल जाते हैं—आस-पास घूमना बहुत आसान है। एयर कंडीशनिंग ठीक से काम कर रही थी। मुझे शोर-शराबे की कोई खास समस्या महसूस नहीं हुई। कमरा और होटल सामान्य रूप से साफ-सुथरे थे, हालांकि मुझे कमरे में एक छोटा सा तिलचट्टा (कॉकरोच) दिखा—बस छोटा सा। शावर में गर्म पानी नहीं था, लेकिन फ्रिज अच्छी तरह चल रहा था। एक बात का ध्यान रखना चाहिए: वहां के स्टाफ को टिप्स देने की काफी उम्मीद रहती है। आपका रूम कार्ड हर दिन दोपहर 12 बजे काम करना बंद कर देता है, और उसे दोबारा एक्टिवेट करने के लिए आपको रिसेप्शन पर जाना होता है। इसके बाद कोई स्टाफ सदस्य आपको आपके कमरे तक ले जाएगा—और फिर टिप की उम्मीद करेगा। अगर आपको वाई-फाई चाहिए, तो आपको रिसेप्शन से एक पासवर्ड पर्ची लेनी होगी जो सिर्फ एक डिवाइस और एक दिन के लिए काम करती है। हर बार जब आप नई पर्ची मांगते हैं, तो वे फिर टिप की उम्मीद करते हैं। समझ नहीं आया कि ये सांस्कृतिक बात है या सिर्फ इस होटल का तरीका, लेकिन ये थोड़ा ज़्यादा लगने लगा।

From the moment my taxi dropped me at the door of Novotel Aerocity, I was treated like the Queen. Staff were polite, warm and friendly and the security process (appreciated) was quick professional and seamless. I was hours too early for check-in.... arriving at 8am, but a wonderful customer relations attendant had me in the poolside roo on the 5th floor that I had requested in my booking, several hours before actual check in time. The room was spotless and the bed very comfy. I had an excellent view looking down at the pool The buffet breakfast was huge, with a vast array of choices. I was in my element choosing lots of different healthy high protein choices and the cappuccino from Lavazza machine was surprisingly good. I swam in the pool each day of my stay, and the whole area, including the plants was tended immaculately by staff that clearly enjoyed their job. I dined in the restaurant in the evening and the food was superb. Special thanks to my lovely attentive waiter Deepak. All the cleaning staff I passed in the hotel as I went to my room etc were friendly, wishing me a namaste. The surrounding area to Novotel has several other well known chain hotels set out in a lovely quiet Frangipani lined leafy area with shopping mall and foodcourt just 5 minutes walking away. My taxi took about 6 minutes to T 3 each way and cost about 400rupees each way. On my last morning I was up ready to leave at 5am, and downstairs in the bar I found complimentary packs of pastries available, and could even have a cappuccino made for me. Thank you Novotel. Wonderful wonderful service all round. I will be back for sure

Hotel is very nice and clean . Its staff is very helpful . Location is very nice . Hotel is very near from the escort fortis hospital

Questo hotel offre un servizio impeccabile grazie a uno staff competente. La posizione è ottima, vicino al centro commerciale DLF Avenue. I servizi sono perfetti. Potete cenare qui ed evitare la diarrea del viaggiatore.

Penso che ne valga la pena come hotel in cui soggiornare per un trasferimento in aeroporto. Una corsa Uber fino all'hotel costa circa 400 rupie. Il trasferimento dall'hotel all'aeroporto costava 900 rupie. Uber è economico, ma è stato un viaggio emozionante fino all'aeroporto, con la frenata costante con il piede destro.

Das Hotel an sich war gut. Das Personal vom Frühstücksbüffet war wirklich ausgezeichnet und zuvorkommend. Aber ob es wirklich einen Pool gegeben hat, wissen wir leider nicht da *** an der Rezeption nicht über Ausstattung aufgeklärt wurde und wir leider auch zeitlich keine Zeit hatten danach zu suchen