Hotel a 4 stelle in Canterbury, Nuova Zelanda

When requesting a drinking mineral water, they only only give each person a (350 ml) small bottle. End up we are busy looking for a convinence store to buy more drinking water. As a 5 Star hotel brand , a request for a drinking water should not being rejected

Stayed at Wyndham Garden Christchurch and overall had a very good experience. The room was clean and comfortable, and the staff were friendly and helpful throughout our stay. The breakfast was decent, with a reasonable selection to start the day. The location was convenient and the facilities were well maintained. A couple of minor drawbacks were that complimentary bottled water was not provided in the room, and parking costs an additional $20 per night, which would have been nice to have included. Overall, a pleasant stay and I would happily consider staying here again.

We are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated. 3 points here to explain the terrible experience. 1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV! 2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon! 3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience! In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment. I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review. Thanks.

It was clean, however our room initially had a drainage smell emanating from the drainage system, although it was immediately fixed after reporting… service was great as well

This hotel stay was an absolute delight, offering the perfect blend of convenience, stunning views, and high-quality amenities. The location right by the waterfront was simply breathtaking, and the proximity to the whale watching center was an added bonus. While the unit was on the second floor, which required carrying our luggage upstairs, the view from the elevated position was well worth it. There was also the option of requesting a ground floor unit if stairs are a concern. The check-in and check-out process was a breeze, with clear instructions provided and a designated key return box for added convenience. Having an assigned parking space just outside the unit was also a thoughtful touch. But the true highlight of this hotel stay was the shower. The water pressure and temperature control were absolutely perfect, making for a luxurious and refreshing experience. And being able to watch the sunrise from the unit was the icing on the cake. Overall, I would highly recommend this hotel to anyone seeking a tranquil, waterfront retreat with top-notch amenities and stunning views. The combination of the convenient location, well-appointed unit, and exceptional shower made this an unforgettable stay.

**Comfortable Stay with Great Service** I had a pleasant stay at **Rosewood Court Motel**. The room was spacious, clean, and well-equipped with all the essentials, including a comfortable bed and a small kitchenette. The Wi-Fi was reliable, and the parking was convenient. The staff was friendly and accommodating, always ready to help with any requests. The location was also great—close to shops, restaurants, and easy access to the city. Overall, it’s a good choice for a comfortable and hassle-free stay. I would definitely consider staying here again.

La posizione era estremamente conveniente e potevamo essere al check-in dell'aeroporto entro 5 minuti dall'uscita dell'hotel. La stanza era spaziosa, il bagno era molto pulito, il personale era gentile e utile, e c'era una stazione di riempimento d'acqua a nostro livello che era molto conveniente. La prima pianta era anche una scala di pesatura dei bagagli che ci permetteva di misurare i bagagli prima di tornare. In generale, una buona esperienza di soggiorno in questo hotel e consiglia fortemente a chiunque voli fuori Christchurch di rimanere qui.

The Haka House Christchurch is located across from the University of Canterbury, a short walk from the Botanical Garden and the city center. The rooms and the bathrooms are clean and there are two kitchens with all the utensils for guests to use. The staff are friendly and helpful. I enjoyed my stay there

Grazie alla splendida squadra di Chateau sul parco – DoubleTree da Hilton per rendere così memorabile la nostra celebrazione di compleanno. Abbiamo apprezzato davvero e non possiamo aspettare di visitare di nuovo!

Il personale amichevole della ricezione ha offerto un traghetto per complimenti all'aeroporto la mattina prossima, un servizio che non avevo notato era disponibile. Il personale si è davvero accolto, e mi ha fatto sentire benvenuto; e le cose che mi hanno fatto pensare erano offrire una bottiglia di latte fresco, che era un toccamento inaspettato ma bello, e l’assistenza nel trasporto dei bagagli sia nella stanza che a bordo del furgone. Tutti questi piccoli atti di gentilezza mi hanno fatto sentire così benvenuto, soprattutto la mia notte scorsa in Nuova Zelanda. :)