Hotel a 4 stelle in Prefettura di Kagawa, Giappone

We booked a double room, but upon arrival we were given a very small room with two single beds. There was minimal space between the beds, and overall the room did not match what we had booked. Before our arrival, we submitted a request to the hotel asking for a double bed instead of two single beds. Trip.com indicated that our request had been forwarded to the hotel. However, when we checked in, the staff told us that they had not received such a request and refused to change the beds to a double bed. They also said that an extra charge per night would be required to provide a double bed. This was disappointing, as we had booked a double room and the request had been marked as handled on our side. This was the first time we experienced an issue like this for such a simple request, and we were quite disappointed with the service. In addition, the size of the bathroom was very small. It was not practical for two people to be in the bathroom at the same time, which further affected the comfort of our stay. We hope you will look into this matter and improve the handling of bed-type requests for future guests. Thank you.

Hotel was conveniently located with restaurants and mall nearby. Located on a street with many shops. Entrance to the hotel is located facing the street. You need to take a lift to access the hotel. Hotel is not located street level. Overall, a good experience.

Ecco una breve e entusiasta recensione dell'hotel in inglese: La posizione è assolutamente invincibile solo a 3-5 minuti a piedi da un vibrante quartiere della vita notturna e una strada da cibo con opzioni fantastiche. Il bagno in loco è senza spot e offre anche gratis crema di ghiaccio, che è stata una piacevole sorpresa. Il colazione è incredibilmente ricco e vario, con qualcosa per tutti. In generale, un fantastico soggiorno avrei sicuramente tornato!

Good place for discovery of Takamatsu and the island. Friendly staff. Good breakfast. Good temporary luggage storage.  (Have a coffee at Mini nearby!) Uno might be slightly better placed to visit most islands, other than Megijima and Ogijima.

I loved staying in Dormy inn.The room wasn't spacious, but it had everything you may need for a comfortable stay. The bed was big and comfortable.Though I didn't have a shower, in the room, I could use onsen which was terrific! It has both indoor and outdoor baths., very clean , well equipped. Nice music ,nice aroma in the sauna. There's a coin washing machine and vending machines as well. The location of the hotel was very handy, walking distance from the port and bus station, lots of restaurants around.

Il servizio dell'hotel è stato eccezionale, con il personale che va oltre e sopra per rendere la nostra permanenza memorabile. La colazione e la cena erano eccellenti, con deliziosi piatti che mostravano sapori locali. Per sbatterci, ci sorpresero preparando una famosa torta locale per celebrare il compleanno di mia moglie, che era un piacevole e pensieroso toccamento. Il hotel ha superato le nostre aspettative e lo consigliamo a chiunque cercasse una notevole esperienza.

The location of this hotel is really nice. It needs multiple shopping street and with only about 10 mins walking distant from the Kawaramachi Station. There are many restaurants surrounding the hotel but they either close at evening or not welcome kids in night time. The room is clean. Twin room is suitable for family but the air conditioning in room is a bit weak.

Vicino alla stazione, il traffico è conveniente. La stanza è molto pulita, c'è una lavatrice nella stanza, che è molto utile. L'alloggio del primo piano ha una scatola di deposito in moneta. Puoi immagazzinare i bagagli gratuitamente.

Overall, the hotel is clean, but the room does not have a USB charging port and aircon is centralised and cannot be adjusted from warmer to cooler. I appreciate Trip.com's good customer service because although my package included lounge access, the hotel initially said it wasn't included. Trip.com proactively reached out to apologize for the misunderstanding.

This place is roughly 10mins drive from Takamatsu station/Ferry Pier, free parking is available. The room is not the most spacious (of course it depends on the room type!) but all staff are exceptionally helpful to make my stay pleasant! Their breakfast is amazing, they offered both western and Japanese food and even local delicacies too!