Hotel a 4 stelle in Kerala, India

the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded. breakfast options were very limited. the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

Recentemente sono rimasto all'Hotel Time Square e ho avuto una piacevole esperienza. Essi si sono attenti e si sono allontanati dal loro modo per assicurarmi il mio comfort e la comodità durante il mio soggiorno. La stanza stessa era bella – pulita, spaziosa, ben attrezzata e confortevole, offrendo un bel ritorno dopo un giorno di esplorazione della città. È evidente che l'hotel si fa molto fiero di mantenere elevati standard di pulizia e soddisfazione degli ospiti. La colazione all'hotel era ragionevole, con una selezione decente di articoli che si occupavano di gusti diversi. Anche se non era il buffet più ampio che ho incontrato, la qualità del cibo era buona, e ha dato un buon inizio al giorno. Il problema più persistente è stato il costante raffreddamento dal bagno dell'hotel. Quando ricevevo queste chiamate quasi quotidianamente, diventava piuttosto turbante. È qualcosa che la gestione dell'hotel potrebbe voler riconsiderare o almeno fornire agli ospiti la possibilità di optare per tali comunicazioni. Inoltre, c'è stato un incidente sfortunato con uno dei membri del personale che mi ha condannato a non informarli in anticipo che una volta mi mancherò la colazione a buffet. Questa abruptezza è stata sorprendente e non in linea con il standard di servizio altrimenti eccellente stabilito dal resto del team. In sintesi, il mio soggiorno all'Hotel Time Square è stato piacevole in molti fronti, con personale apprezzabile, bellissime alloggi e opzioni pranzo ragionevoli. Tuttavia, le tattiche commerciali del centro di interesse e l'incidente isolato con un membro del personale hanno fatto un po' di esperienza generale.Spero che l'hotel prenda in considerazione questo feedback per garantire un'esperienza ancora più piacevole e senza soffoco per i futuri ospiti.

Favoloso esperienza. Favoloso cibo e personale modesto e amichevole. Le camere e l'esterno della proprietà, anche se grandi, potrebbe essere molto meglio con un cappotto di pittura e problemi di piombo minori risolti oltre a rimuovere le tinture dalle cucine esterne. Sicuramente consigliere questo hotel. Grande posizione. Abbiamo anche assunto la barca, e questo è stato il punto di vista del nostro viaggio. La fornitura di cibo era adatto per un re e abbiamo avuto il nostro chef personale con altri tre che ci aspettavano!

Das Hotel ist in die Jahre gekommen. Aber super Service und es reicht für einen Zwischenstopp, es ist zu Fuß in ca. 30 min erreichbar.

Stavo per una notte all'hotel, ed è stata una grande esperienza. Il personale è gentile e amichevole; sempre disposto a aiutare!  Molto consiglia questo hotel dall'aeroporto.

The hotel is centrally located , it is near to railway station, bus terminus and all major temples. It has spacious parking, The staff are very helpful. The rooms are neat and clean. The food in the restaurant is good & tasty. It is a good place for a family to stay. Hotel Classic Sarovar Portico, Trivandrum|I had an exceptional experience during my stay at Hotel Classic Sarovar Portico

We had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families. We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte. The overall service was excellent, and the staff was polite, friendly, and attentive. A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable. A few suggestions for improvement: The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them. Adding more North Indian food options to the menu would be appreciated. Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.

Relaxed atmosphere, don't expect any corporate treatment. Similarly, no tariff is payable. Due to a defect in the sanitary fittings of the Jaguar Company, there is not enough water in the morning and the basic things take a long time.