Hotel a {{star}} a Prefettura di Shiga, ({{countryName}})

Fantastic 1 night good rest with scenic activities in a large classy hotel! Wonderful sea view from the room. We did the lake cruise (offered with room booking) and visited Enryakuji on the mountain easily with a discount coupon from hotel. Beautiful autumn foliage! Good value with free shuttle and friendly service from Otsu station overall. No good restaurants nearby, better book with dinner options or dine at hotel’s restaurants. Wasn’t crowded in early Dec. A good break from crowded Kyoto.

Loved this place. The Lounge has delicious beer and I got a free upgrade. The onsen is also one of the best I have been to in Japan. Highly recommend!

**Breathtaking Views** The hotel offers stunning views of Lake Biwa, Japan’s largest freshwater lake. My room featured panoramic vistas of the tranquil waters and surrounding mountains, especially beautiful at sunrise and sunset. **Comfortable Accommodations** The spacious accommodations blended traditional Japanese aesthetics with modern comforts. The cozy futon bedding ensured a restful night’s sleep, creating a warm and inviting atmosphere. **Delicious Dining Options** Dining was a highlight, with a breakfast buffet that included a delightful mix of Japanese and Western dishes, emphasizing local ingredients. Fresh seafood and seasonal fruits made each meal enjoyable. **Excellent Location and Amenities** Located in Otsu, the hotel is perfectly situated for exploring the area. It offers free parking for guests and complimentary bike rentals, making it easy to explore the scenic lakeside paths and nearby attractions. The staff were incredibly helpful, providing recommendations for local sights, such as the historic Enryaku-ji Temple. Lake Biwa Hotel is a fantastic choice for a peaceful getaway. With stunning views, comfortable accommodations, and great amenities, I highly recommend it for a relaxing escape.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

Tutti gli agenti sono molto carini, e hanno autobus per la stazione JR. Tuttavia, i turisti stranieri con tatuaggi dovrebbero notare che non possono usare bagno pubblico, ma saranno ancora a carico della tassa di servizio.