Hotel a {{star}} a Giava Orientale, ({{countryName}})

The hotel is great since it’s still new, so everything looks neat and clean. The room is spacious, and I especially loved the bed. The TV is already equipped with Google TV, and the cable channels are complete too. All the rooms are on the upper floors, so the view of Surabaya skyscrapers are really nice. I didn’t try the breakfast, and there wasn’t any room service menu in the room, so I can’t say anything about the food. The only downside is there’s no minimarket nearby. The Praxis building is pretty empty at the moment, just two restaurants and a coffee shop. Overall, this hotel is way better than the five-star Whiz Luxe Spazio Surabaya, and I really enjoyed my stay here, especially being one of the first guests.

If you're looking for a cozy and romantic escape, this hotel is a fantastic choice for couples. I decided to upgrade my room for a mountain view, and it was absolutely worth it. Waking up to the breathtaking sight of not just one but two mountains was an unforgettable experience. The cold weather added to the charm, especially when it drizzled lightly, creating a peaceful, gloomy atmosphere. Sitting on the balcony with a warm cup of coffee (or even ice coffee for a refreshing twist) while watching people swim below was incredibly relaxing. The twinkling lights from the locals’ homes in the distance made the view even more magical at night. As for the hotel itself, there's nothing to worry about. It’s clean, comfortable, and surprisingly affordable. If you're looking for a budget-friendly yet romantic stay with a stunning view, this place is definitely worth considering.

Great stay! Hotel room was very cozy, bed was just the right firmness and the space was more than adequate. Bathroom is large, though no bathtub. Room even has Netflix alongside cable TV. All essential amenities were provided (shampoo, body wash, shower cap, toothbrush/paste, cotton buds). Hotel reception was great too! Requested for a few items (e.g. comb and sewing kit) which they provided promptly. Does feel like a 4-star hotel in terms of the bathroom aesthetics. However, breakfast was amazing!! The spread they gave is enough for us to taste the different flavours of Indonesia in one buffet. Gym was great too! Overall, really good stay and worth the price.

The location is really close to anywhere. All the employees are super friendly and helpful. This is our stay for the second time. We went back to Santika Premier Gubeng was because the location, the cleanliness and the breakfast was impeccable.

The hotel has a strategic location, The staff is friendly, the rooms are clean, and it's recommended.

Questa è stata la mia prima visita a Surabaya e ho deciso di book Four Points Sheraton Tunjungan in considerazione della sua posizione centrale e della tariffa delle camere competitive. Sono stato piacevolmente sorpreso quando l'hotel ha riconosciuto il mio status di membro Marriott Bonvoy e mi ha concesso i corrispondenti benefici nonostante non abbia fatto questa prenotazione tramite l'app Marriott Bonvoy. Kudos il personale dell'hotel per questo!

3rd time staying in Morazen whenever i landed in Surabaya , and it was an excellent experience from start to finish. The staff were incredibly friendly and helpful, always available to assist with a smile. The room was clean, spacious, and very comfortable, with all the amenities I needed. The location was perfect. I especially appreciated the quiet atmosphere and the beautiful view from my room. Breakfast was ok with a great variety of options. Overall, I had a relaxing and memorable stay. I would definitely come back and highly recommend this hotel to anyone visiting the area!

The front desk staff is not customer-friendly and appeared very grudgy when told that the room access card was faulty as it did not work when I tried to scan it inside the elevator to access to my room floor. Instead of exploring what could be the issue, the staff simply told me to use the other elevator instead. When I asked her if I would face the same problem accessing my room with the card, she got annoyed and told me off that the system indicated its OK. Although it was a bad experience during check in, we were impressed with the food spread offered for breakfast. Love the food varieties and the charming set up in the restaurant overlooking the mountains.

Fasilitas bagus, pelayanannya juga bagus. Sarapan ada banyak pilihan menu.

Siamo arrivati ​​con un bambino di 2 mesi e 2 anni alle 13.30, ma si è scoperto che fino alle 15.00 avevamo una stanza, hanno detto che c'era ancora una lista d'attesa, ha detto la signora Tirta. La situazione era anche che mio figlio di 2 anni ha vomitato nella sala d'attesa per così tanto tempo che non è entrato nella stanza per riposare e alla fine un altro ufficiale del CS ha immediatamente ripulito le tracce del vomito di mio figlio. Sì, prima di sposarmi, se volevo pernottare venivo qui, ma poi sono rimasto davvero deluso. E comunque, hanno avuto una doccia in piedi invece della vasca da bagno, se la vasca era in attesa, ha detto la signora Tirta. forse 1 ora dopo (credo) duuuh