Hotel a 4 stelle in Giava Orientale, Indonesia

Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.

Rimanete per una notte durante il nostro transito a Surabaya La stanza sembra nuova e molto pulita.Non avete prenotato la possibilità di colazione come pianificavamo di andare presto, quindi non abbiamo provato il loro cibo. Il personale è anche amichevole e utile, l'hotel è situato nel pratico edificio, abbiamo andato con una macchina e l'hotel fornirà il biglietto di parcheggio gratuito al check-in. Ci sono pochi resto e cerchio-K anche sul livello del terreno, così molto conveniente. tornerà la prossima volta!

The best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!

The hotel is at a place quite convenient and quiet. We got to see the fireworks of the entire cbd. The room is quite spacious and clean. There are malls and cafes nearby.

Tutto è andato come previsto, dal check-in al check-out, tutto si è svolto senza intoppi. Grazie, signor Anto, per aver reso il mio soggiorno al Four Points ancora più piacevole.

The balcony's great, but the service could be better. It'd be nice to get a welcome cake, especially since I overpaid because the price dropped the next day.

I don’t quite understand the hype surrounding this hotel. Apart from its scenic view and peaceful ambiance, there’s not much else to say about it. The breakfast was ordinary, and you’ll have to pay extra for a cappuccino, while black coffee is the only one that’s free. The TV is also quite small. I’m not planning to return here.

Quite a busy hotel...or maybe happened to be on that days that I was there? Lifts are very slow. Rooms are quite clean. Although the space in the bathroom was really tiny and unable to put toiletries anywhere in the bathroom (no space/ table on the basin)

Deciso di rimanere a Ketapang Indah Hotel a Banyuwangi, perché ha accesso privato all'oceano. La sua bellezza diventa bella quando il sole sorge ✨😭 Io amo il colazione, delizioso ❤️ davvero voglio rimanere in questo hotel di nuovo quando andiamo a banyuwangi

So far ok. Stay there for 3 days was not happy with the aminities in room. I was complain about hair dryer. Once we used is broken then technician came then fixed. After that used still on off. Second day call receptionis sending same complain about hair dryer was broken but only fixed, he said fan in problem after used in 30 sec then nit working again. They we find that kettle opener is broken n still keep using, nit changing with new one after that dripping water from inside kettle.