Hotel a 4 stelle in Giava Orientale, Indonesia

There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available. I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable. All the staff that we encountered were very polite and friendly, from front desk to housekeeping. Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.

All good! The room is spacious and clean. Food is delicious! Will go back!

The hotel was great: it is crispy clean, strategic location (it is located in a very large and modern shopping mall complex), the service is top notch, especially during breakfast at Djaman Doeloe restaurant. One of the staff (Evi, I think) asked me what my favourite that they didn't have on that morning. Told her, I like traditional ”klepon” cake. The next morning, Pak Andik, the pastry chef, brought me 3 klepon, fresh from his kitchen. What a surprise. The cake was delicious, especially with black coffee. Thanks, Pak Andik and Evi, for your hospitality. Will be back again in the near future.

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!

La proprietà è rinnovata. Arrivare presto. Posso vedere che sarà bella molto presto! Servizio da tutti i dipendenti è grande! Spa è anche fantastico!

Breakfast was fantastic but you might consider to add more protein menu. The room was clean. The staffs were really helpful

Clean room comfy bed complete amenities clean bathroom nice service all staff , pool at roof top is a plus. thanks to bellboy staff ROVi , Fast check in and Delicious brf . Its enjoyable stay. For lil advice maybe having lil playground or kids corner wil be nicer .

il miglior hotel mai ... Il colazione è super buono ... così tante scelte. l'ambiente dell'hotel è pacifico, moderno e accogliente .....

Words can't describe the kindness, attention to detail and, politeness of the staff. The breakfast was simply delicious and offered a lot of variety. We had the most amazing stay. Extremely clean. Close enought to the airport :)

Siamo arrivati ​​con un bambino di 2 mesi e 2 anni alle 13.30, ma si è scoperto che fino alle 15.00 avevamo una stanza, hanno detto che c'era ancora una lista d'attesa, ha detto la signora Tirta. La situazione era anche che mio figlio di 2 anni ha vomitato nella sala d'attesa per così tanto tempo che non è entrato nella stanza per riposare e alla fine un altro ufficiale del CS ha immediatamente ripulito le tracce del vomito di mio figlio. Sì, prima di sposarmi, se volevo pernottare venivo qui, ma poi sono rimasto davvero deluso. E comunque, hanno avuto una doccia in piedi invece della vasca da bagno, se la vasca era in attesa, ha detto la signora Tirta. forse 1 ora dopo (credo) duuuh