Hotel a 4 stelle in Kent, Regno Unito

This was genuinely a wonderful and most special place. The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet. They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it. The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard. The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need! The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality. Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible. Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite. A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!! There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise. She is truly wonderful and made the visit for me, id return solely to see her again!!! Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too! Thumbs up from us, thang you so kindly 💕

Siamo rimasti qui solo per una notte, mentre mio figlio aveva una classe di ballo vicino. Non avrei scelto questo posto per un po' di distanza, perché è in un parco commerciale con poco nelle vicinanze. Tuttavia, se si vuole essere entro 10 minuti di auto al centro commerciale Blue Water allora è perfetto! Il personale di accoglienza era efficiente, ma non molto amichevole o utile, ma c'era una grande festa di compleanno all'hotel e molte persone si sono accostate per avere qualcosa a che fare con esso. La stanza era bella - spaziosa, pulita e due generosi letti di dimensioni (un altro motivo per prenotare questo come i miei figli 15 e un po' troppo grande per un letto da divano ora!). Abbiamo usato la piscina e le strutture di piacere prima di lasciare, perché abbiamo avuto tempo per uccidere. Questa zona è molto stanca e grubbby. Potrebbe fare con un po' di spray, ma serviva un scopo! Se stai per rimanere in un giorno soleggiato, assicurati di visitare il parco Swanley che è a circa 15 minuti di cammino da qui - è bello! ..... un lago con pedali, caffè, piccolo treno, zona di splash e zona di gioco per piccoli. Grande per un giorno di famiglia fuori! Non male, e restiamo ancora, come mio figlio ha questa classe di danza ogni mese!

The room was bigger than expected and had a patio to sit out on, the bed was comfy and everything is situated a short walk from the mews rooms. I did notice the bathroom was a bit dirty and the hot water for the shower went completely this morning. The maintenance man had to come out and fix the boiler to rectify the issue. The location is absolutely stunning and the gardens are well kept. It is really a beautiful part of the UK and the main manor building is lovely. The gardenia restaurant is closed a few days of the week for dinner and also breakfast which I didn’t think was ideal. So we had to go outside to eat dinner as the spa restaurant wasn’t really what I was looking for, for a nice evening meal. For breakfast we had to go to the sage spa restaurant which had a very limited selection of food. There were about 6 dishes to choose from, they said The chef doesn’t cook scrambled egg which is a breakfast essential so I basically had to have a plate of toast. As there was nothing that I wanted on the menu and I was told the smoothie machine was broken so I couldn’t even opt for that instead. This happened straight after the hot water had gone so was a bit of a dampener. I came to the hotel a few years ago when you didn’t have to pay for the spa access but now you do which is a bit annoying. Especially as you can only visit during breakfast or dinner hours even with the £20 surcharge. So then you have to either eat very late at night or have a late lunch otherwise the £20 won’t be well spent and you’d have to leave the spa after an hour

Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented H

What a fantastic hotel! It was clean, tidy, with great air con at the height of the heatwave, and the staff made me most welcome. My friend recommended it to me and I was not disappointed, so I’m happy to recommend it to anyone. The only downsides were the lack of parking directly linked to the hotel - you park on the street in parking spaces and pay for that. I will happily book here again if I get down to the area.

We had a last minute stay here and it’s good value for the price. The spa was nice with all the facilities working properly, jacuzzi and steam rooms were hot. The food was excellent quality, I’ve never had such a large and thick burger at any establishment but for £20 I’d expect this. Room and cleaning was ok but a bit tired. Lovely country pub about a five minute walk away and a large M&S and Costa next door. The one thing that compromises the whole Orida brand is charging £6 for parking. There is ABSOLUTELY NO REASON to charge this to staying customers and it’s a complete let down to the entire onsite service. Theres no town or station within walking distance so why would you penalise your guests with this extra tax. There’s a free car park next door in Costa or M&S so anyone using the hotel car park is clearly staying overnight. Will not be staying again here until this is put right

My wife and I stayed for three nights to celebrate our anniversary. Our stay was exceptional and especially all the staff who couldn't do enough for us and with a smile and good humour. The service was spot on as was the food in the restaurant, we ate there on all three nights and enjoyed top cuisine, wines and beers. A special touch was the 'Happy Anniversary' slate with a couple of coconut ice sweets! The breakfasts were beautifully presented and cooked to perfection, although we found the bacon just slightly tough but totally edible. Superb poached eggs! As a comment fresh fish would have been a nice addition at breakfast although smoked salmon was available. The bed was very comfortable and the room spotless and with most of the facilities one would expect. It would have been helpful to have a non-slip mat for the bath as well as a grab handle for safety. Also soap dispensers next the shower would have been helpful. As the summer is extremely hot (2026) air conditioning was very welcome! The spa facilities were lovely too!

L'hotel stesso era bello, ma poteva fare un po' di pittura fresca nel ristorante.La ricezione e il personale di custodia erano gentili e utili. Amorevole la zona della piscina, purtroppo, tge doccia al contrario della stanza di vapore non funzionava e colpì la sauna fuori azione La sala di giovedì mattina non è utile per il personale del colazione, ma giovedì mattina la mia buona giovedì mattina Terrie e Billy l'hanno girata. Erano divertenti, utili, niente era troppo difficile, servizio con un sorriso, le tavole erano pulite rapidamente e erano costantemente in marcia. È stato fantastico. Parcheggio dovevamo pagare 10 sterline al giorno, che era così tanto per noi 20.

Hotel is conveniently located by the M2 motorway, close to the town of Gravesend. Hotel staff were polite and helpful and the cleanliness of the hotel throughout was acceptable. Room was cozy, soft bedding and plenty of tea/coffee making facilities. Bathroom was small but well equipped, decent water pressure and temperature. Restaurant attached is nice affordable and fast service.

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.