Hotel a 4 stelle in Dorset, Regno Unito

Visualizzazioni fantastiche e grande servizio, ma guardate le estreme Mia moglie e io siamo rimasti qui dal venerdì al domenica e abbiamo avuto una bella esperienza in generale.L'accento era certamente il personale amichevole a nostra sorpresa, ci hanno aggiornato in una bella vista sul mare senza nemmeno chiedere! Il buono: Posizione: È semplicemente invincibile. È una distanza molto breve, camminabile dalla spiaggia e dalle attrazioni locali. Servizio: la squadra era benvenuta e proattiva. Il non-solo-buono: Tasse aggiuntive: siamo stati delusi di vedere che i servizi ricreativi (pool/studio) sono forniti con un canone di 5 sterline per persona al giorno. Parcheggio: è molto costoso.Sinceramente, potrebbe essere meglio guardare le vicinanze di parcheggio pubblico, che sono più agevolate dal bilancio. In generale, un grande soggiorno per la posizione e la vista, si prega di tenere conto dei costi aggiuntivi.

Given a choice, after today's experience of Park Inn, it is out of my list for any future trips in the UK.thry are better outside UK and for 3 star Premier Inn will be my choice from now on. The facility was quite delapidated and needs an upgrade. Bathroom shelf was broken and the water pressure in the cold tap in wash basin is obvious. Although clean. But because of the condition the room and bathroom did not feel clean. Despite all this, had a good sleep. Overall, did not enjoy the stay and as I said it was ok but I expected more from a Radisson chain.

Grande posizione con parcheggio, che è molto lussuoso a Bournemouth in questa stagione popolare. Abbiamo organizzato una grande stanza accanto alla strada. Tuttavia, il club notturno era così annoiante la sera. Dopo aver denunciato, il personale ha immediatamente cambiato una stanza più tranquilla. Il massimale alto nella stanza degli ospiti è un buon punto di vendita. Tuttavia, la piscina è un po 'piccola e troppo presto alle 8:00. In linea di massima, soddisfa le nostre aspettative.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Il nostro soggiorno a Harbour Heights è stato molto piacevole. Dalla ricezione che abbiamo ricevuto dal personale della reception al nostro arrivo al caldo addio quando siamo partiti. La nostra camera era molto comoda e più grande della vostra tipica camera standard.La camera da letto era ben presentata, il letto molto comodo e tutte le altre strutture della stanza sono perfette (mi è stato molto impressionato trovare un tavolo di ferro e di ferro). Siamo stati molto impressionati dal colazione e abbiamo trovato il ristorante molto bello e utile. Egli teneva una nave molto stretta, si accertava che tutto fosse riempito quando uscì e che il personale che lavorava con lui fosse altrettanto piacevole e molto utile. Bevande e cena sul terrazzo erano terribili, e che vista! L'hotel è in buona condizione, tutto sembrava recentemente aggiornato, carpette coridor molto pulite, matite da parete, bagno di buona qualità, ecc. , L'hotel era molto pulito e moderno, pur mantenendo il suo carattere originale. Questa è stata la nostra prima visita alle altezze del porto, ma non sarà certamente la nostra ultima. Un posto per un breve periodo di pausa! 

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price