Hotel a 4 stelle in Dorset, Regno Unito

Il direttore si è accolto con piacere e conoscenza della pulizia e del parcheggio locale. La stanza era spaziosa e pulita con un balcone, vista sui giardini e sulla vista sul mare. Poco dopo, vidi il divertimento interno e la gente lì si divertiva, e noi andammo in sala per un paio di bevande e un paio di giochi di bar, e siamo stati confortevoli e pacificati. La stampa della guida di intrattenimento è stata un bel toccamento. Solo critiche non sarebbero per letto per i caricatori, ma il caricamento in tutta la stanza non era un problema e forse un menu per mangiare in camera, ma non per prendere il bagno. Visiterà di nuovo più tardi nell'anno e vedrà di nuovo al 100% la prenotazione.

Clean room, ample space, bed was super comfy and great TV with many channels. Could hear next door’s TV slightly. Bathroom smelt like someone had been smoking in there for years, even showering and leaving the door open wouldn't help clear the smoky/musty smell. Felt like it was stuck to the walls. Otherwise, great stay! 15 min walk to town.

Grande posizione con parcheggio, che è molto lussuoso a Bournemouth in questa stagione popolare. Abbiamo organizzato una grande stanza accanto alla strada. Tuttavia, il club notturno era così annoiante la sera. Dopo aver denunciato, il personale ha immediatamente cambiato una stanza più tranquilla. Il massimale alto nella stanza degli ospiti è un buon punto di vendita. Tuttavia, la piscina è un po 'piccola e troppo presto alle 8:00. In linea di massima, soddisfa le nostre aspettative.

L'hotel è un po'vecchio, il livello di tre stelle in casa, ma è pulito e pulito.Molto tranquillo.Circa 100-200 metri dal lato del mare, molto vicino, ma ci vuole una pentola di circa 50 metri.Il tempo di luglio è ancora un po' freddo, e il sottomarino è impossibile. La città è molto piccola, e circa un chilometro a destra dell'hotel è l'etichetta della ruota di griglia.Vai a Old Harry Rocks e Durdle per la porta in mezz'ora e un'ora, non lontano.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

L'hotel è stato molto bello, ma le camere erano un po' obsoleti e il bagno era sporco. Ci sono stati alcuni svantaggi che hanno rovinato il nostro breve soggiorno. Abbiamo prenotato questo hotel specificamente per le strutture spa principalmente la piscina da giardino, ma questo era fuori ordine prima di arrivare lì e non ne siamo stati informati altrimenti avremmo prenotato altrove e non era stato fissato per tutta la nostra permanenza. La piscina era decente, ma non la più pulita, come mi sentivo sporco sul pavimento della piscina. La scorsa notte siamo usciti dall'acqua e mia moglie è incinta, quindi sono andato al portiere della notte e ho chiesto una bottiglia d'acqua che forniscono complimenti al giorno, ma ha detto che non poteva darmi una e che poteva venderla dal bar, che io La stanza non aveva un frigo, quindi non potevamo comprare acqua e tenerla fredda. Il parcheggio è stato di 10 sterline al giorno, che credo dovrebbe essere incluso nel soggiorno. Il personale dell'hotel era molto più amichevole di questo, ma probabilmente la prossima volta mi sarei guardato altrove.

Il nostro soggiorno a Harbour Heights è stato molto piacevole. Dalla ricezione che abbiamo ricevuto dal personale della reception al nostro arrivo al caldo addio quando siamo partiti. La nostra camera era molto comoda e più grande della vostra tipica camera standard.La camera da letto era ben presentata, il letto molto comodo e tutte le altre strutture della stanza sono perfette (mi è stato molto impressionato trovare un tavolo di ferro e di ferro). Siamo stati molto impressionati dal colazione e abbiamo trovato il ristorante molto bello e utile. Egli teneva una nave molto stretta, si accertava che tutto fosse riempito quando uscì e che il personale che lavorava con lui fosse altrettanto piacevole e molto utile. Bevande e cena sul terrazzo erano terribili, e che vista! L'hotel è in buona condizione, tutto sembrava recentemente aggiornato, carpette coridor molto pulite, matite da parete, bagno di buona qualità, ecc. , L'hotel era molto pulito e moderno, pur mantenendo il suo carattere originale. Questa è stata la nostra prima visita alle altezze del porto, ma non sarà certamente la nostra ultima. Un posto per un breve periodo di pausa! 

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.