Hotel a 4 stelle in Ontario, Canada

PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it. CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors. SOLUTION! I had to use some ”white noise” to drown out the crazy door slams. ****** is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that. If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal. Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.

The hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions. The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is  weird and could be  plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable. The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel. Important suggestion: because the hotel is attached to other businesses, security is important. 1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.  2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors. Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.

Upon check-in, the 2 bedroom suite turned out to be a family suite with 2 Queen beds in the same room and a sofa bed in the other and with only 1 bathroom! Not suitable for us, 2 adult couples, to stay in. Upon our request, the hotel staff changed us to another “2 bedrooms” suite with a king size bed in each room and with 2 bathrooms. This turned out far better than the earlier room. But this room was on a higher floor and a better view of the Niagara Falls. So we had a wonderful memorable 1 night stay!w

conseguendo un negozio attraverso trip.com all'hotel Hilton a Toronto. Era una bella esperienza e il personale era molto utile. molto pulito e bellissimo interno. Le camere erano bellissime anche.

Beautiful hotel! Loved the room and the layout. The bathroom and the room itself were both a decent size. Hotel reception check in was a breeze and very professional. Happy to stay here again should the need arise.

The hotel is very nice and modern throughout. The only issue is the hotel is on a flight path into Pearson International Airport and is very bury with planes going over the top of the property overnight and early morning!

La posizione era grande, le camere erano pulite, amichevole personale. Circa le 9:30, il riscaldatore in camera cominciò a fare un suono pomposo ogni pochi minuti. È arrivato il mantenimento, ma non poteva fermarlo. Mi sono portato in un'altra stanza, ma la manutenzione non poteva far saltare l'aria calda - era un'aria fredda. Mi sono portata in un'altra stanza - la manutenzione ha messo il riscaldatore in aria, ma ha continuato a chiudere. Il mantenimento della testa ha detto di aumentare il calore, e mi ha assicurato che sarebbe stata una buona camera 3. Durante la notte il riscaldatore si è chiuso e non è mai tornato. Mi sono svegliato alle 4 perche' ero freddo. Ho paura di toccare il riscaldatore perche' avrei avuto paura che cominciasse a soffiare aria fredda, quindi ho appena tirato il cappello/le foglie in alto e sono tornato a dormire. Quando ho detto al dipartimento di fronte le questioni di mattina in check-out, hanno detto che potevano rimuovere la tassa di parcheggio, ma non c'era altro perché ho prenotato una terza festa. Lo stress di essere messo in tre camere separate e poi il calore che si scioglie quando è ancora freddo all’esterno ha creato ancora più stress. Il personale era amichevole, la manutenzione era utile e amichevole, ma facciamolo, sono andato lì per rilassarmi e distress. Non è successo.

We stayed at the Marriott Niagara Falls and honestly it felt more like a 3-star hotel than a luxury experience. The location and the waterfall view are good, but the prices inside the hotel are excessive for what you actually receive. The internet is not included and costs around $15 per day, which is unacceptable nowadays for a hotel at this price level. At breakfast, a single cappuccino costs about $7, and the parking is around $50 per night while many nearby places charge closer to $15. They also do not even offer complimentary welcome water to guests. Overall, the hotel is very expensive for the level of service and amenities provided. You are mostly paying for the location and the view, not for the actual hotel experience.

La camera era un po' datata, ma non era un grosso problema; era comunque abbastanza pulita. Tuttavia, l'accento indiano al telefono mi ha reso difficile capire dove si trovasse la navetta per l'aeroporto. La navetta è condivisa con un altro hotel, il Garden Hotel, quindi sul bus sono riportati i nomi di due hotel. Di seguito trovate le informazioni sulla posizione per consultare facilmente gli orari della navetta dell'hotel. Al momento del check-in, è necessario richiedere pantofole, spazzolino e dentifricio alla reception; il dentifricio non viene fornito a meno che non lo si richieda. Raggiungere l'aeroporto è molto comodo; la navetta si trova proprio di fronte all'hotel.

The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.