Hotel a 5 stelle in Contea di Kwale, Kenya

Il prelievo è stato puntuale dal nostro hotel nel Westland di Nairobi. L'autista, Edward, è stato professionale e amichevole e apprezzo il suo duro lavoro. Il pacchetto era 3,5 su 5. La sistemazione al Lago Nakuru era quasi terribile e se non fosse stato per il personale avrei lasciato l'hotel nella prima ora! Il cibo, la camera e tutto il resto in questo hotel è stato un disastro! La seconda sistemazione nel campo Masai Mara non era poi così male in quanto è un campo tendato. I safari erano tutti abbastanza buoni grazie alle capacità dell'autista.

We’re checked in at around past 5pm Nuru is wonderful she tried her best and Mancy was helpful though I feel we’re overcharged they are reviewing and will get back to us  Food was super all the way from lunch through dinner to breakfast  The swimming pools were also good

Beautiful setting, but poor value for money Nomad has a beautiful tropical environment, and most of the staff were friendly and helpful. However, the hotel itself feels rather dated, while food, drinks, spa treatments and activities are all quite expensive. In my experience, especially the food quality did not really match the prices. The hotel app was also frustrating, as many activities and dining options were displayed but could not actually be booked through it. The beach is beautiful but public, with frequent approaches from beach boys, so it feels less private than I expected. My main disappointment was the front desk. Trip.com incorrectly showed a 12:00 PM check-out instead of the hotel’s 10:00 AM policy. Trip.com later admitted this was their system error, but I still found the way the front desk handled the situation rather unfriendly and dismissive. Overall, the environment is pleasant and most staff are nice, but at this price point I believe there are better options in Diani with newer facilities, better food and better overall value. For a similar price, I would choose another resort next time.

Riposato con le famiglie nei primi numeri di maggio. Questo hotel non è la prima volta. Il rapporto qualità/prezzo appropriato. L'unica cosa che è molto irritante è il perpetuo locale che cerca di vendere qualcosa per un prezzo del 100%. Decisero di andare a piedi sull'isola e si rendevano conto che erano andati senza scarpe. I ”vendenti di beni” locali ci hanno salvati con le loro scarpe, ma il prezzo di 3 persone è salito fino a 9.000 Kes, che è paragonabile al costo di un motociclista che ci porterà in un luogo dove ci sono molti pesci, stelle marine, e altri abitanti del mare.

Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you). The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems. So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted. Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.