Hotel a 5 stelle in Jilin, Cina

What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.

Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️ This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream: ✔️ 5-minute walk to the Changbai Mountain VIP entrance ✔️ Hot springs inside the compound ✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development Location? Prime marrow bone. 🦴 Reality, however, is a scenic winter obstacle course. The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building. In winter. On ice. With wind that slaps. Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up. To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾 Now let’s talk Food Plaza, the hotel’s redemption arc. The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸 Then there’s the hot spring schedule. Opens at 13:30. When the mountain is closed and the hot spring is closed what exactly is an old dog meant to do? Stare into the snow? Question life decisions? Age visibly? Ah yes — write this review. ✔️ ⚠️ Now, the bone that refuses to go down smoothly. Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus. At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for. It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs. Trip.com, if you’re listening: no guest should ever be pressured to review. The moment reviews are pushed, ratings stop being honest and start being decorative. This old dog is an independent reviewer. I don’t bark on command. I don’t roll over for stars. And the harder the push, the more my paw hovers over the lowest rating out of pure principle. Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers. Just come prepared with: • good boots • strong knees • emotional resilience • and the confidence to say, “I will rate when I’m ready.” ⸻ #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership #ChangbaiMountain #Changbaishan #Tianchi #HeavenLake #ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina #EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel #HotSpringLife #MountainRetreat #FirstTimeChangbaishan

Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.

I recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay! 我最近入住这家酒店，整体体验令人印象深刻。酒店地理位置极佳，对于需要方便前往长白山火车站的旅客来说十分理想，而且马路对面的公园也为散步放松提供了惬意的去处。然而，最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼，并且不遗余力地确保我们住得舒适。从入住开始，她就热情地将我们带到房间，并详细介绍了酒店的所有设施。她的周到远不止于此，还主动添加了我的微信，以便能更及时地响应我们的需求。第二天早晨，她特意提醒我们用早餐，甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中，直到我们在自助餐厅安顿好座位后她才离开。即使在退房后，她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们，并一直陪我们等候出租车，确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样，也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流，而正因为有像她这样的员工，我一定会再次选择这家酒店，期待在不同季节重返长白山。感谢你们带来如此美好的入住体验！

Il complesso è ancora molto soddisfatto Impianti: le strutture dell'hotel sembrano essere un po'anni fa. Anche se sono in buone condizioni, l'igiene immediata deve essere rafforzata. Ambiente: l'ambiente è buono, ci sono neve intorno ～ Per vedere la scena di neve americana e americana, aprire la finestra Consegna dell'aeroporto di Changbai Mountain: questo deve essere elogiato!Puoi prendere il volo ✈️ Puoi anche trasmettere l'alta ferrovia 🚄 Puoi dire che è molto conveniente Ci sono diversi progetti gratuiti intorno a loro.Non dire sci, chi non è qui per sciare Il caldo ♨️ Devi andare una volta!!!!Specialmente il caldo esterno, sperimentare ”un secondo” la testa bianca, ciao! Anche la sciarpa è molto divertente! Inoltre, il buon colazione è meglio andare a mangiare prima delle otto, e poi andare in fila. Quindi, in generale, è ancora una buona residenza ～

L'ambiente dell'hotel è di prima classe, è molto comodo prendere un taxi nelle vicinanze, quindi è molto comodo andare ovunque. La camera dell'hotel era molto confortevole ed è stata la migliore notte di sonno che ho avuto durante un viaggio di più giorni. La cosa più importante era che la temperatura era moderata e la camera era molto spaziosa. Il servizio alla reception è molto professionale, paziente e molto efficiente. Soprattutto il senior manager dell'hotel, Crystal, parla un inglese fluente, il che rende ancora più difficile lasciare una buona impressione ai viaggiatori fuori città. È molto premuroso che l'hotel consegni frutta.

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special. The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay. One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests. Thank you for an unforgettable stay!

La nostra famiglia di 4 aveva un meraviglioso soggiorno di 2 notti a metà dicembre. Il servizio di grande importanza è iniziato anche prima del nostro soggiorno, poiché abbiamo 2 concierge personali Xiao Zhang & assegnati a noi. Abbiamo chiesto di collegare le camere via Trip e Xiao Zhang & ci ha contattati direttamente via WeChat. Non solo ci hanno aiutato a raggiungere le camere di connessione, hanno anche dato consigli e hanno aiutato a organizzare il nostro bagaglio da inviare all'hotel mentre un conducente privato (costi aggiuntivi) ci ha scelti dalla stazione ferroviaria per iniziare immediatamente la nostra tour di Changbaishan. Il nostro pacchetto di camere comprendeva i biglietti per sci e l'accesso alla primavera calda naturale. E' stata la prima volta che la nostra famiglia ha cercato di sciare e abbiamo chiesto al nostro concierge di organizzare un allenatore privato (costi aggiuntivi). Immediatamente dopo l'arrivo al cappello di sci, l'allenatore ci aspettava e ci condusse attraverso l'intero caotico processo di raccolta e di indossamento delle attrezzature. L'hotel ha accesso diretto e illimitato alla primavera calda e ha anche una grande esperienza da non perdere (Non dimenticare di imballare il vostro costume da bagno!) Ha anche una piscina di pesce dove noi immergiamo tutto il corpo. C'è anche un bellissimo Paradiso per animali diversi che si possono nutrire. In generale ci sono molte attività per tutti e sicuramente consigliamo l'hotel a tutti che vengono a Changbaishan.

Situato nel cuore della zona turistica, gode di una posizione comoda vicino a tutto. Le camere sono ben fornite di articoli da toeletta e le aree comuni sono pulite e ordinate. La posizione è eccellente e il rapporto qualità-prezzo è ottimo. Il maggiordomo, Haha, è stato gentile e disponibile, rispondendo sempre prontamente a qualsiasi domanda. Nel complesso, un'esperienza davvero positiva. Tornerò sicuramente la prossima volta e non vedo l'ora di vivere un'esperienza ancora più piacevole in inverno.

Our stay at Park Kairos was amazing! The staff are very friendly especially the VIP manager’s service. Location of the hotel is also excellent and most importantly, it is well decorated and clean. Enjoyed our stay in the Korean style room. The staff even prepared a fruit platter for a birthday celebration. Highly recommend!