Hotel a 5 stelle in Divisione di Chittagong, Bangladesh

I recently stayed at Radisson Blu Chattogram and while the room itself was truly impressive—spacious, clean, and aesthetically pleasing—the overall experience left much to be desired. The hotel's architecture and interior design are definitely its strong points. However, the service did not live up to the Radisson brand. Throughout our stay, staff were unhelpful and dismissive, often responding with, “We don’t have this,” or “You can do it yourself.” This was particularly disappointing when it came to basic requests like airport transfer. For such a large hotel, having so few cars available is simply inadequate and quite frustrating for guests. Breakfast was another major letdown. It was, quite frankly, the worst I’ve encountered in all my hotel stays—limited variety, poorly executed dishes, and an overall lack of attention to quality. It was far from what one would expect from a hotel of this stature. Radisson Blu Chattogram has the potential to offer a world-class experience, but right now, it feels more like Radisson Black. There's serious room for improvement, especially in staff training and food & beverage offerings.

I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.

All over the experience was good. The hotel is nearer to the laboni and sugandha beach. So easily anyone can walk and reach the shore within 10 minutes. All the Burmese shop are 5 minute walking distance and affordable than anywhere else. Most of the known restaurants like al goni, handi, palongki ar nearer and we do not have any trouble to find out a place for dining. We got a buffet breakfast for two morning of our stay and there are varieties in menus for two days so it became enjoyable as there is no significant repeatation. But if Desert item and fruit juice were available, it'be topnotch hospitality. The swimming pool is just amazing and we had fun there. At a time I felt I was drowning in the pool don’t know how, the responsible person was running towards me for my scream and made me relaxed. Thanks to them. We got a room for two bed for four people and everything was quite good. But the thing I mention about the hotel is the cleanliness. As a 5 star hotel the management should be more cautious about cleanliness of room and washroom they serve us. The common washroom in lobby are too odorous that no one can use it. The washroom in the prior room was not so clean. The room bed cover and comforter are not so clean as well. If they look into this, the Hotel Cox Today will be the first choice ever. Apart from this, this journey was too good. Thanks to the hotel Cox today and trip.com to find me a good search.