Hotel a 5 stelle in Ontario, Canada

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

I stayed at this hotel on business, and the overall experience was outstanding. The staff is extremely professional and polite – I especially appreciate that they went out of their way to allow us an early check-in, which really helped with organizing our day. The hotel lobby is beautifully designed, and the cleanliness and tidiness of the entire property are at a very high level. After a busy workday, the exceptionally comfortable bed and great pillows ensured a perfect night's sleep. The location is an absolute plus. The hotel is very close to the city center, and with the main railway station right in front of it, it is incredibly accessible and convenient. All in all, I really enjoyed my stay and would highly recommend this hotel!

Very comfortable and housekeeping is very good. The down stair LANO restaurant is the best place to have a cup of coffee, there are all kind and nice waitresses and waiters. The TOCA restaurant offers the best breakfast options in everyday. It’s a great 8days staying memory.

L'hotel più antico e lussuoso di Ottawa è situato in una posizione perfetta all'ingresso del Canale Rideau. Vivendo qui, in soli cinque o dieci minuti a piedi si possono raggiungere Parliament Hill, il Rideau Canal, Byward Market e la National Gallery. Soggiornare al Fairmont Chateau Laurier è come entrare in un castello delle fiabe, abitato da principi e principesse. Sotto i vostri piedi sono stesi spessi tappeti e ci sono lussuosi lampadari, colonne in stile europeo e archi a tutto sesto. Il lungo corridoio è illuminato a giorno... Ovunque si respira un'atmosfera retrò e aristocratica.

Perfetto soggiorno per il mio concerto, a soli cinque minuti a piedi dal colisma di Coca-Cola! Tutti sono gentili e professionali in hotel. Il cibo è delizioso in Roses al secondo piano.

Le camere erano grandi e spaziose. Bagno aggiornato con doccia in piedi. Pulizia e confortevole. Posizione è grande fuori (literalmente in tutto) della collezione di partenza del Niagara. Parcheggio sul sito è disponibile per un canone di 15 CAD (2023)

We had an amazing experience at the Soho hotel. The room was impeccable with a spacious closet area and huge bathroom. The room offered all the amenities. And the turn down service every evening was a nice touch. The location was great as well. Many food establishments nearby and it was close to everywhere we planned on going. We would definitely stay here again.

Due notti nel registro di Toronto, l'esperienza complessiva è buona.Il check-in non è molto fluido. Le carte di credito della banca commerciale e industriale prenotate a Trip.com non possono essere autorizzate (non c'è stato alcun problema in altri hotel all'estero), e la carta di credito australiana può essere cancellata. Strano è che dopo aver finito la carta di credito australiana, è stato detto che la carta della banca industriale e commerciale poteva essere usata. La colazione di due persone è $80 per un giorno di credito. Puoi consumare in Louis Louis Louix, o ordinare una cena privata nella stanza.

酒店的位置很好，不遠就是聖羅倫斯市場，我們經常去那邊買飯吃，地鐵站和火車站都在附近。酒店大堂裝修豪華，很好當地特色。工作人員非常親切，看見我帶着孩子，問我需要兩張床麼，發現沒有兩張床的房間，幫我升級了個套房，雖然是在二樓，但已經非常好，還推薦我去看一年一次的加勒比嘉年華巡遊。房間很乾凈，徐了地毯有點點味。清潔人員很細心，她看見礦泉水不夠，會給很多支，然後看見沒有牙膏，也給你補充，本來是不提供牙膏和牙刷的。餐廳裏的服務人員也很親切，徐了免了孩子的早餐費外，還送我麪包，咖啡，我説我喝水就可以，他還是要送我，這間酒店真大方。酒店有一百多年歷史，裏面還保留一些190幾年酒店的照片。如果需要改進的地方，就是電梯改成需要刷卡才能進就更加安全了，然後房間的空調改進一下，現在聲音有點大。

The location is located in the city center, which is very convenient, but there are few good restaurants. It is a good choice for family visits.